Good salesman, Talli. Unfortunately was no showed on first scheduled day for services. The tech…read moreMalik was caught up with two other acre large lots prior to my house but didn't bother to reach out with updates until I reached out for an update. First impressions still matter

Do not use this company. I was a customer for 2 years and service was always iffy I would need to…read morecall to have reservices done and then I just said forget it because it's a hassle! I have been trying to cancel my service with them for the last month! After calling 3 times and being transferred and disconnected twice I finally was told my services were shut off as we are not under contract alas today I get a notification that they are coming to complete service! Today I call again get transferred again to which I was told they cannot help me as my husband is now the primary account person and I have to answer questions to verify. Mind you I get all the emails and text messages. I did get mean as I have been dealing with this for a month and was told it was resolved and now they won't talk to me super convenient. As the representative Thomas got mean right back at me that I wasn't letting him help me... I am beyond angry at this point! If I could leave no stars I would what a disappointment!

I had a great experience with Glenn Harris at Bulwark Exterminating. Within 30 minutes of my…read morerequest, I received a phone call and was able to schedule an appointment for the very next day. I also appreciated the heads-up text before arrival. Glenn was professional, thorough, and took the time to explain everything in detail during the inspection. He handled preventative measures that gave me real peace of mind and also explained the guarantee policy clearly. Most importantly, he made it known that if I need anything at all, I can call anytime. Thank you, Glenn. I truly appreciate all of your assistance and outstanding customer service.

This is an excellent company with amazing employees! I have been using bulwark for over a year and…read morehave had problems with centipedes and other little bugs up in my guest bedroom. They are prompt, efficient, and so so accommodating! All of their service people that have come to my home have been friendly-and again accommodating. They will come in the house if you'd like them to or they will just do the exterior. They shoot you a text about 10 to 30 minutes before they're going to arrive at your house. Super professional, just the best service I've received in a long time from any company! Can't recommend them highly enough! The young man that just came by today... Superb!

Very responsive, friendly, and thorough! I called several…read moreplaces and all of them wanted to lock me into a yearly contract. Swift didn't try to over sell me. One time, follow ups, and quarterly plans were all options. Don't waste your time calling other services that try to sell you on a contract before ever coming to asses the issue.

For decades Swift Creek Exterminating has led the area in professionalism, service and pricing…read more The best around.

Let me start by saying we had a rather large yellow jacket next in our front yard. The day before…read moremy husband was stung 12 times. Obviously I like doing business local, not some bit nationwide company. I feel they are pushy about signing a contract which I was not interested in. The very next day, a Sunday when my husband was stung I called Sauls and they came out the very same day. What great customer service. I have even given my next door neighbor their information as such an outstanding company. I could not have been more pleased. I will definitely use them again. Fair price, excellent work and they returned my call within 10 minutes of me calling them. A great local company and I would recommend anyone using them. Thanks Mike for an outstanding job. Cathy King Apex, NC

Mike Saul provides great service at a reasonable price. His service is cheaper than Terminix, and…read morehe is easier to work with (and honestly, Mike is using the same chemicals as all the corporate extermination services, so why even bother with them?). He has lived in Cary forever, so he knows the area well. He provides a thorough job, and will return to your place FOR FREE to spot check your service. I had to call Mike up after he sprayed my home--I spotted a cockroach on my bathroom wall, and after smashing it to high heaven, texted Mike in a panic. He came over THE NEXT DAY to respray my bathroom. I am absolutely calling Mike over every quarter now for him to spray my home and have a fun, friendly chat about how weird Cary is.

Had inspection done for what I thought might be termite damage of my porch steps. Troy came out…read moreand inspected the area in question and the rest of the house foundation, crawl space and garage. He found no termite activity and said the stair damage was from wood rot/water damage. I really appreciate the time he spent inspecting the house and explaining what he found, especially since he didn't charge anything for the inspection. What really impressed me was that he didn't try to push me into buying a treatment or maintenance program. He gave me some options for preventative treatment, if I so desired, but didn't push me to have anything done. Just said to let him know if later I decided I was interested in doing something. Highly recommend.

We used them for a termite inspection and then mosquito treatments! Great customer service.read more

Finally, I can go outside without donating blood…read more These mosquito mercenaries showed up on time (which already makes them heroes in my book) and unleashed a biblical-level reckoning on the local bloodsucker population. Within minutes, it was like the opening scene of a nature documentary--mosquitoes dropping like drama queens at a soap opera finale. I went outside the next evening expecting the usual swarm, but it was eerily quiet. Too quiet. Like the mosquitoes held a tiny funeral and decided to haunt someone else's backyard.

They were able to fit us in within 24 hours for our first visit and they kept us informed as to…read moretheir expected delivery time. When they arrived, the employee was very polite and informative as to what they were doing (we had requested treatment for mice that we knew were under the house, as well as spraying for cockroaches, etc., due to a cockroach being in our shower the night before). The company is very friendly yet professional when you speak to them on the phone, and are very efficient when they arrive. They definitely do not sacrifice quality for speed though. All around a great experience with Bulwark, and we are pleased with our decision to use them as our regularly scheduled exterminator throughout the year.

This is my preferred pest control service in the area. Danny provides great on time service and…read moreanswers whatever questions I have. Scheduling was been hassle free, and seeing as the critters are gone, I can say the work has been effective.

I am rather disappointed in the inconsistent service I have received from this Orkin branch, and…read moretheir inability to make me feel confident in the services I am paying for. To preface, I requested service from Orkin because my previous pest control provider didn't handle carpenter bees. After searching around, this branch seemed to be the only company willing to take care of them, and this was supposed to include the second story of my house. While inquiring for this service, I checked the Orkin website and even called customer support. For one, I was assured the second story would be no problem. They also verified that the service would include a dust insecticide followed by sealing the bore holes, which I read was the best method on their site here: https://www.orkin.com/pests/stinging-pests/bees/carpenter-bees. After the initial inspection, I was told that carpenter bee treatment requires a 7 month treatment plan, and for "my benefit", this would include all their other basic pest control as well. I'm not sure how dusting and sealing holes takes 7 months, but I didn't have many options considering no other company would handle the second story. When the first technician arrived, he did not do the dusting, but rather sprayed a liquid insecticide. I asked if they were planning to seal the holes, as that was the reason I agreed to use them for the service, and he told me they do not do this after he called his manager. Frustrated, I told myself, "whatever, so long as they get rid of the bees, I'll deal with it." A week later, the bees were back. I called to schedule a follow up service. I reminded them I needed the second story serviced, and they assured me again this was no problem. The technician arrived but immediately cancelled because he didn't have a ladder. I was told they would reschedule with someone who had a ladder, but this never occurred. Fast forward a month to my next regular scheduled service, and after checking my camera, they again failed to service the second story, and the bees persisted. They also failed to check or ask about the mouse traps that the first technician set when he was here for the initial service, and when I called to ask about this, they told me to do it myself if I didn't want to wait until my next service. Needles to say, I have no faith that my home is being properly treated, and it is especially frustrating because I'm paying extra for the bee service. I have left messages with their office and have not heard anything in months from them. I hope they can do something to make this right, and correct the information they are giving people.