For context, I rate products and businesses on a simple scale: 5 stars means I love it, 4 stars…read moremeans I like it, 3 stars is okay, 2 stars means I didn't like it, and 1 star means I hated it or think it's unsafe. I know several friends and acquaintances who have had skin cancer, and I know someone who passed away from it, so I try to stay vigilant about my skin. That is a big change from my younger years when I spent hours in the sun without protection and never thought twice about it. After noticing a few areas of concern, I scheduled an appointment in early October. The first available visit was early February, but I kept it because I wanted peace of mind and to stay proactive. The Latham location was easy to get to and there was plenty of parking. The office was clean, spacious, and welcoming. I was greeted right away, completed new patient paperwork, and was taken back within a few minutes. After discussing my concerns with the technician, Dr. Menon came in shortly after. She was warm, upbeat, and thorough. She carefully examined the areas I mentioned and determined they were not cancerous, which was a huge relief. After waiting months for the appointment, getting clear answers and reassurance meant a lot. Checkout was smooth and there were no insurance issues. The visit felt organized, professional, and patient focused from start to finish. I highly recommend this practice for anyone who wants to be proactive about caring for their skin. This is a place I would gladly return to and definitely will. 5 stars.

Dr Tracy gives a thorough exam and explains conditions and procedures. She is also friendly and…read morewelcoming. Did not feel rushed. Very happy and will be back to see her for my yearly body scan.

To the three medical practices whose combined concern, expertise, and amazing speed excised and…read morecovered my surprise scalp cancer 14 days after its biopsy findings arrived, and just 7 days before my wife's long-scheduled shoulder replacement, thank you. A year ago, concerned about one small area on my scalp, David Foster of Perlmutter Dermatology froze it with liquid nitrogen. Not liking what re-grew, in early May he sent a surface biopsy whose alarming analysis he received on Thursday May 28: "...morphologic and immunophenotypic findings... consistent with an atypical fibroxanthoma. However, a pleomorphic dermal sarcoma cannot be excluded... Final diagnosis will rest upon examination of the completely excised specimen." David referred us to Dr. Daniel Lee at the Williams Center, whose receptionist Paula called early Friday. Incredibly, she scheduled us to see Dr. Lee early on the next workday, June 1. This initial conversation, and every subsequent contact we had with Dr. Lee and his administrative and professional staff, showed their grasp of the threat we faced and the fears we felt, and we quickly learned that, professionally and personally, they would always respond generously, at a level far beyond our hopes. Our sole priority had become excision of my scalp lesion. But on Monday morning, Dr. Lee proposed making a wide excision the following afternoon, because this quick, thorough resolution would also preserve my wife's planned June 17h surgery date. At 9:30 that evening, however, still considering our situation, he called to present another possibility. Warning us that in this area the average wait for a Mohs procedure was a month, and some Mohs surgeons did not work on sarcomas at all, he suggested that next morning his staff might explore whether a Mohs practitioner who did treat sarcomas might have an opening before Anne's surgery. If we heard nothing, we were to proceed to his office for that afternoon's already-scheduled excision. On Tuesday, minutes before we were to head up the Northway for that procedure, Dr. Lee's office called to say that Mohs surgeon Dr. Steven Altmayer would remove my lesion the morning of June 10. A Mohs surgeon is both a dermatologist and pathologist, so minutes after removing each layer of a lesion, he can determine precisely what he is dealing with and whether further excision is required. In that time his nurse Kendra brought Anne back in to be with me. Fortunately, my malignancy turned out to be superficial, and Dr. Altmayer removed it in just two installments. With a pressure dressing on the open wound to minimize bleeding and prevent infection, my wife and I drove up the Northway to Dr. Lee's office for coverage of the defect in my scalp left behind. While we waited my scalp bled a little, and nurses reinforced the dressing. My wife made me eat lunch. After finishing up with another patient, Dr. Lee spent two hours painstakingly creating this magnificent rotation flap. The attached photo was taken just seventeen days later; clearly, his work will soon be invisible. Since both procedures were done under local anesthetic, I could hear fascinating comments throughout, even ask questions. During the Mohs procedure the nurse let Anne join me each time removed tissue was being analyzed. At the end, Dr. Altmayer told us that the growth was all shallow, never near the skull, completely removed with clean margins, and that I was in good shape. To my quip that at 81, I would be dying soon anyway, Dr. Altmayer replied, chuckling, "Not from this, and not on my watch." Dr. Lee warned us beforehand that skin on the skull typically does not stretch much but, luckily, in my case it did - enough to permit that local tissue to cover the Mohs wound. He separated an area of skin larger than that defect, with thickness precisely equal to its depth, so that, once stretched into place, the whole area was level. I experienced no pain during either operation, only a sensation of pressure not usually present and, during creation of the flap, an awareness of skin being stretched. The days following the two procedures remained pain-free, though the sensation of the scalp being stretched faded over a day or two. Dr, Lee removed my stitches on June16, one day sooner than usual, to accommodate my wife's June 17th surgery. We are both grateful to Dr. Lee, Dr. Altman, and all who worked to remove my scalp cancer in the short time between its diagnosis and the 17th. You freed us from worry about my possible sarcoma, and that freed us both to focus on her recovery. For your expertise, willingness to see your patient's situation from their perspective, incredible speed, and kindness, we are both grateful.

I met with Dr. Lee for a biopsy ~ from Joey at the reception desk, Sabrina who assisted Dr. Lee…read moreand, of course, Dr. Lee, I can't say enough about my positive experience! I was anxious going in; however shortly after staff and Dr. Lee entered the exam room, I became relaxed ~ the procedure went much smoother than I had anticipated. Gentleness and reassurance is what Dr. Lee exudes. Thank you; I'm very appreciative.

WARNING!! INFECTION DURING SURGERY WITH DR. EDWIN WILLIAMS. My daughter 22 yrs of age went in…read morefor her second septum correction.... the first failed with Dr, Williams..... dirty tools or dirty hands....... ended up in the emergency room.....Heavy IV antibiotics......treated by infectious disease.... infection inches from brain....huge medical bills and no follow up...... health department notified.......REAL DISGRACE !!!

I have worked for Dr Williams for over a year now and cannot express enough gratitude and thanks…read morefor such a great leader and moreover a great, honest and skilled facial plastic surgeon in our area. As an employee of the Williams Center, I am able to witness all of the lives that Dr Williams touches and the absolutely fabulous, natural looking results he achieves! The staff that I am privileged to work alongside is simply the best - they are so patient centered and care very deeply about our patients. Something that truly stands out about Dr Williams and about the Williams Center in general is that they specialize. Before I worked in the plastic surgery industry, I did not understand how special this truly was and what an impact it makes. Each one of the Williams Center plastic surgeons specializes in their specific area of surgery. For example, Dr Williams EXCLUSIVELY operates on the face, therefore making him a true master in the field of facial plastic surgery. Many plastic surgeons are general plastics - meaning they operate on the face, body, breasts etc. Dr Williams and his team of expert surgeons all specialize in specific areas and are artists in their arena. I highly recommend Dr Williams to anyone in search of a trustworthy and very skilled/experienced facial plastic surgeon!!

The center for family practice, practitioners and staff are 5. The physicians, nurse practitioners…read moreand healthcare practitioners are interested in your long-term healthcare, ask the right questions and certainly listen to formulate a plan for long-term health they have been providing this top notch healthcare for decades.

I had waited 2 years with a hernia to be a new patient because they called me the day before my…read morefirst appointment and canceled and then I had to cancel because of ice storm. At my first visit to the office I forgot my identification in the car and staff was honestly incredibly rude about me taking longer to filling out paperwork. I also was measured incorrectly during my physical exam. The office dog was the only saving grace, but contacting the doctor or office while getting treatment was nearly impossible because they only had an answering machine, and call back protocol.

thank you, the rejuva center at williams in latham, for your exemplary care and treatment in…read moremaintaining and rejuvinating my skin safely and non-invasively - simply the best.

Diamond glow facial with lymphatic drainage massage with Nico was excellent! Nico was very friendly…read moreand makes you feel relaxed and comfortable right away. She has a great personality and is outstanding at her craft. The extra fluid under my chin post op deep plane face lift 7 weeks is softer and feels less swollen and I had better range motion with my neck. It felt better immediately after the treatment! I love the glow my skin has! I am very pleased and can't wait until my next facial in December.

I highly recommend Chao Plastic Surgery, and cannot stress how emphatically and unequivocally…read moreEXCELLENT the services, personnel, and collectively, the overall end-user experience are here at Chao Plastic Surgery. Erin makes such a wonderful "face" of the practice, and has been (and continues to be) an absolute pleasure to work with - she is a shining example of top-tier customer service, and her accommodating, bubbly attitude and highly responsive communication skills crafts a richly positive first impression for both new and returning patients. Each and every leg of the procedure process at this practice has, in my experience, been pleasant, enjoyable, comfortable and flawlessly executed. Finally, at the top of the long, long list of positive aspects of my experience: Beckie! Words do not sufficiently do justice her exceptional skill and artistry, not to mention her deep knowledgebase, wit, and genuinely warm bedside manner. She is just as much a skilled medical professional as she is an artist - by far the most positive experience I've had to-date with injectables. I honestly could not imagine going anywhere else, and look forward to returning this week and in the weeks to come to explore more of the services and procedures offered here. Thank you very kindly, I appreciate all that you all do!

beckie you are nbr 1. i was botched and you totally made feel 110 percent you went above and…read morebeyond. love you and the team

It was tough enough to find a new "botox girl" after relocating from San Francisco to Brooklyn but…read morethe real challenge was finding one after COVID-19 landed me working remotely in a farm house upstate. I was convinced I may have to live with my forehead as-is and began an impressive collection of hats. Enter Kelly. I actually came across their IG and almost wrote it off as too good to be true: experienced, multiple accolades AND up-to-date communication with clients through social channels (with a sense of humor to boot.) I had my first appointment with Kelly about a week ago and can confirm she and her team are as good as they seem. *Detailed consultation with personalized recommendations and thorough explanation of treatment plan: check *Demonstrated knowledge of injectables and facial muscle composition/patterns: check *COVID-19 precautions: check check check, inclusive of temperature reading prior to entering and contact tracing. HUGE plus. *Bedside manner: this isn't a must-have for me, I'm more of a 'ends justify the means' when it comes to injectables and prioritize competency over conversation but Kelly's personality was too good not to mention, plus a huge perk to anybody new to the scene who could use a little comfort! Highly personable, funny, professional and visibly skilled at her craft. *Results: We all know this is what you've read this far for. 10/10. I had even asked about a particular injection site and it's contribution to my desired results and learned something new. I achieved some of my favorite results with less units than with my previous provider. TL;DR So yeah - this is the spot.

PLEASE DO NOT GO HERE. UNLAWFULLY OPERATED…read more The practice is run by a Physician Assistant (PA), but New York State law clearly states that PAs must work under the supervision of a licensed physician. When I asked to speak with their Medical Director, I was told they didn't have one. (Article 131-B of the New York Education Law governs the practice of physician assistants in the state.) The injector GiGi performed unauthorized treatments, including injecting Botox into my gummy lines--something I never requested or approved. When I returned to address the poor results, the PA had to step in to sternly direct the injector to only use half an injection to fix the Spock brow I had been left with. Despite these efforts, the results were far from satisfactory. My appearance resembled what can only be described as a "serial killer" smile. (See below pictures) They also convinced me to choose a "lip flip" instead of lip fillers, claiming it would help "quiet my facial muscles" before injections. It's unclear whether the resulting smile was caused by the lip flip or the unauthorized gummy line injections, but the outcome has been devastating. Even three months later, my smile is still not back to normal, despite being told that the effects would wear off quickly. The dismissive attitude that mistakes don't matter because "Botox wears off" is unacceptable. If a procedure's effects last for months, the least they can do is get it right the first time. Another alarming issue is their lack of transparency. While consent and waiver forms are uploaded to the online portal, they fail to include any documentation of the injection sites. This omission feels deliberate, and it makes me question what they might be trying to hide. On a personal level, this experience ruined what should have been a joyful time. I had just returned from a 10-month military deployment and was looking forward to reuniting with my loved ones. I wanted to look refreshed and less stressed, but instead, I ended up feeling self-conscious and unattractive. I even asked my boyfriend to delay proposing because I didn't want to look this way in engagement photos. It's heartbreaking that such a special moment had to be put on hold because of their carelessness. The staff assured me that what happened to me was rare and that the effects would subside quickly. However, after extensive research, I found only one similar case online, which confirms that my experience is far from normal.

I've had so many facials. What's more, I've had so many Biologique Recherche facials. And the…read morefacial I had from Andrew at Skin by ASK was HANDS DOWN the best (either that or my skin has way improved naturally ??) I can't recommend him enough -- super easy to talk to and schedule with, very courteous and gentle in treatment, totally relaxing, and my skin feels amazing still 2 months later. He recommended one product in particular that I think has also made a huge difference. Bravo Andrew!!!! Thank you for your work :)

Andrew has been my go-to for skincare for years now. My skin always look amazing under his guidance…read moreand he always takes his time to customize a routine fit for your skin. Go to him for a facial and let him do his magic and I guarantee you'll see results in no time!! Oh, and his facial massages are to die for - you'll see what I mean when you go

Mary and her staff the best. I have short, stubby lashes that grow in weird directions with very…read morehooded eyelids and my lash lift & tint with lash enhancement made all the difference. I also have blond, barely-there and thinning eyebrows and although I was extremely nervous, she gave me great brows - exactly how I personally wanted them - Not too angular and extreme. She really takes the time to do everything tailored to you. They last a while too as I am just booking my first touch up almost 2 years later. I would not go anywhere else.

I became a client after doing a ton of research on microblading. Mary's website contains complete…read morecomprehensive knowledge about the process and aftercare. I scheduled meeting Mary for a consult several months ago. I just finished my 6 week touch up appointment and couldn't be happier with the results. Mary is a skilled professional, she walked me through the options available, ultimately I went with an ombré dot rather than line microblading look, which was more in line with what I wanted as an end result. She checked with me for shape and color, it was a collaboration and very reassuring. Measurements were carefully taken and a good amount of time getting numb and check ins to make sure I remained numb for my comfort were appreciated. I loved the results so much I went back for a brow tint a few weeks later and now have become a lash client. I highly recommend the salon to all of my friends & family. This is where you want to go for expert, professional work.