Employees are really nice and they have a good variety products HOWEVER. As much I appreciate being greeted and helped, 5 people greeted/asked me if I need help before I even got the the register. It's obvious the employees are heavily pressured to do so but it's actually discouraging me from shopping, not helping. And I'm not even an introverted person, it's extremely uncomfortable. I've worked retail before and while I understand the culture, but there's a point where it's too much. Most mj smokers are just going to go to a dispensary where people aren't going to harass you. read more

Urbana is my go to neighbourhood dispensary. Their selection is great and the employees are friendly and knowledgeable. One of the bud tenders in the lounge, Angel, is my go to person for recommendations. It's always great to find someone who listens and know what questions to ask rather than just pushing the higher priced product. He is an absolute sweetheart and provides great education without ever being condescending. read more

Great experience and nice place. Very helpful staff that don't crowd you. Appreciated the help we received from Brad A who was very knowledgeable. read more

Bravo!!! This place is so awesome! Jas was so helpful both days we stopped by. The lounge was so chill and the people in there were just as amazing. Cookie Monster made us feel so welcome. Great place recommend checking them out. 10+ Stars for customer service, products and atmosphere. We'll be back read more

One of my favorites. The crew here is amazing friendly. Angel and Tatiana always take care of me and always make me feel welcomed. Need to add more selection of rosin though. read more

It's a nice enough storefront and its bushmasters are friendly. Compared to other dispensaries in the area along Clement Street, Laurel Village and Geary Blvd, their prices are a bit too steep for my budget. read more

Love coming here when I in the area. Lots of different ppl. now (New workers). Still very friendly and super helpful.

I purchased from this shop for the first time and was disappointed by the quality of the Wyld gummies. They were off-color and kind of melted together in the container and had a stale taste. They looked like they had not been properly stored. I asked for a refund but was told they only do exchange. Will stick to Flowsent delivery, consistent quality, and better pricing read more

Urbana - Gummies were half-melted, off-color and tasted stale. Top product from Urbana,  bottom product from Flowsent. - Cannabis Dispensaries Near Me - Sf, California

I stopped by Urbana because I was in the neighborhood. What i found will bring me back to visit again. The open floor plan and shopping is a very nice and unique experience. I was invited in and checked in quickly while i was shown around. The staff was all very knowledgable and friendly. A young lady named Desiree helped me at checkout. I had a couple of phone issues(my phone is a relic) while setting up my rewards account. She was very patient and helpful during the process. The store itself seems to have everything you could want and if you don't see it ask. The staff seems very up to date on what they have on hand. Thank you Desiree and Urbana for being exceptional. I will be back! read more

I absolutely love my experience at Urbana today. I was stressed because I could not find the CBD cart until I called Urbana on Geary. The budtender on the phone was so helpful. She checked the floor and the back to see if they had what I needed. She was able to find one and held it for me. It took her less than one minute to get back on the phone. When I arrived, she immediately knew who I was and she kept my CBD cartridge up in the front. Her welcoming smile was contagious and a stress reliever. I feel so much better now that I was able to get the right medication I needed. Thank you souch Katelynn. You're the best. read more

I stop in to a dispensary pretty much every trip I make to the Bay Area, so this is probably my 5th or 6th one. It's the only one I feel compelled to write about. Most of these places are dark, warehouse feeling places where even though they are completely legal somehow have an air of being underground. Harvest is a stark contrast - bright and trendy the space feels like a Kiehl's than a dispensary. Also unlike other places, they were well stocked with a huge variety and staffed well with lots of folks to answer questions and make suggestions. I couldn't partake because I was driving that night, but they also have a huge lounge in the back of the store. Also worth mentioning is probably the friendliest retail staff I've ever encountered. read more

Really great buds and very nice people. The doorman warmly greeted me and inside the store it is spotless. Everyone wore masks and were respectful, listened to what I wanted and best of all, the buds were tasty and very effective, Definitely I will recommend this shop to my friends. read more

Everyone is always friendly, I love this store. The products are top notch. The delivery service is outstanding. The lounge...who knew!? My store. read more

Love this place customer service was excellent Awesome products. Perfect location right before the Golden Gate Bridge read more

Urbana - Cannabis Dispensaries Near Me - Sf, California

Excellent selections for pain relief and house brands and friendly staff. With discounts weekly

First, I walked to this place for half an hour both ways. Then I got there and they didn't have the super silver Haze listed on their web menu. I did find some stuff and they were helpful with helping me find topicals. However, they charged me for a full gram when I only got half a gram of sativa shatter! The cashier was doing weird stuff where she entered my order twice and didn't let me see the receipt before putting it in the bag that they made buy. Also, the topical cream I bought was on sale for 50 but I was still charged the full price of 62. Be careful, check your receipt! Update: Contacted them by email and they wrote back apologizing about the overcharge and offered me a credit for next time so I guess I'll visit them again when I'm back in town. read more

I gave them 2 tries as I live nearby. Both times extremely disappointed. I got home, started to break the buds down, they just fall apart like dust. And a bit overpriced but to be fair, it tasted fine and I'm sure the thc levels they claimed it had were accurate as I did get medicated from it, but I am not into dry at all. Maybe some folks like it this way? And as another reviewer wrote, they DO in fact take all your info before you can browse the store, or maybe it's just a select few then? Oh and both times the "doorman" watched me like a hawk and made no bones about letting it be known he was doing so. Shame, they got the brotha trained to "keep an eye" on his own people. Which leads me to believe they quietly want to keep it to white/Asian clientele (like most businesses in this area). That is fine as I'm really trying to cut that type of bs from out of my life. read more

The holidays are about kindness and good will towards all. This spirit lives well at Urbana SF @Geary, the neighborhood herb shop. Today (12/9), I stopped by to pick up a cartridge pen and battery when a friendly and helpful face politely asked to assist me. Jessica M. went above and beyond to help me. I very much appreciate her time and effort, also shout out to the manager. It was not my first visit to Urbana-Geary and it definitely will not be my last. #supportsfbuainesses read more

I am impressed by every member of their staff Mo and Javier both hold down the door with a polite and welcoming disposition My freinds Zulma, Meagan, Justin, and Catherine all help me know what I want before I do read more

First time at this joint. Had the opportunity to check out the lounge that they have in the back. Dope as experience. My boy Cookie Monster killed it made us feel at home great hospitality definitely recommend 10/10! read more

Very nice quality options and very welcoming staff, gotta love the tea as well! The center pieces are ash-catchers btw. Been my go to spot ever since I came my first time, they got a claw machine quite fancyy, very fair and great prices for lots of options. Love the music too! read more

So this place is so nice for those who wants try something nice and classy, the dispensary has all kind of good stuff and brands, they have the greatest chocolate I've seen, also you're allow to have fun in the inside, the staff is amazing everyone is very kind and they have great attitude! Come here if you wanna have fun with your friends and have a great time, they have all, even monopoly I bet 100% read more

Don't waste your time. They want ALL your information before you can ask questions. Upon entering we clearly stated we had questions but even before that you better not have a purse or wallet cuz they want you to leave it on a chair by an open door?!!? And it STINKS in the store...extremely disappointed, obviously we left with a negative impression of this business. I'm not surprised people want to go back to making Cannabis illegal again. It would solve a lot of problems. Is this how merchants conduct business now a days? Get all their personal info (why?) and assume potential customers WANT to get ripped off while they rip you off? Is this Owners and/or staffing problem? read more

Been meaning to leave a review for this place but it is absolutely amazing!!! My happy place for real!! First day i went there, about a month ago or so, ANGEL and K (forgive me if that's not how the names are spelled) got me RIGHT!! took care of me in the lounge and made sure i had water and was enjoying myself. And not to mention, THE LOUNGE!!!! i mean come on it's basically a bar for stoners. As someone who is more introverted and like keeping to myself when i go out, i have never initiated in so much conversation as when i sit and smoke in that lounge. Everyone there is also so sweet, from the security guards, Javier(there's another guy too but i never got his name), to the people behind the register, to the random people you find working in the lounge or just walking through. everyone just stops by and checks to make sure you're doing alright if you decide to chill in the lounge. If you're around SF and looking for a top notch smoking experience i 100% recommend shopping at urbana and taking the time to hangout in their lounge. i stay at the richmond district one by park presidio, but i have been meaning to check out the mission one. Also wanna give a side shout out to everyone that has helped me every single time i walk in (i could have no clue what i came in for and then leave with a new favorite item). couple names i remember that have been the most helpful and friendly are Liam, Paul, Cash, Julio (ive met so many helpful people there these are just the names ive familiarized myself with) Also ANOTHER LAST side note sorry, the jetty dablicator is worth EVERY DAMN PENNY do yourself and your lungs a favor and try that at least once. much love to this place and it now being my second home because of all the love they show back to their customers:) read more

Today (12/28/23), I went to the store, and the staff was very pleasant as they had been before. Apparently, the person at the entrance checking IDs wasn't having a good day. His tone of voice and lack of knowledge about IDs beyond the United States led to him denying me entry. I wasn't given access to speak with a supervisor. They can check the cameras to see that my behavior was calm and composed. read more

I've been coming to Urbana since they were known as Harvest and all I can say is that it would be very hard for me to be swayed to shop elsewhere. From the product to customer service, and more than that the in-person (and now online) experience is incredible. Over the years I have come to learn and love who their team consultants are and have to give a very big shoutout to Farhan, who without a doubt has helped me and my pup over the entire time I've been coming to Urbana. Farhan helped me discover @VetCBD which has helped my K9 enormously; he has been so patient, gracious and kind in better educating me on how to best care for the needs of myself and my pup through is knowledge of plant medicine and product and with his incredible customer service. Every visit feels like seeing a good friend! Can't say enough about this place! If you haven't already - also say hi to Javier who like Farhan, is incredible kind and gracious! Had to give my favorite shop a shoutout! Stay well and I hope this helps all! read more

Friendly, knowledgeable folks, from security to floor staff to cashiers. So happy to have this little gem in my neighborhood.

Horrible Management. Rude to customers. They lost all my points after spending thousands. I asked to speak to the manger expressed my frustration and he banned me from the store as his apology. Not to mention this location IS ON the block of my owned house. This location is not inclusive and is selective of who they choose to include and not included. This is just a typical scam company that comes in to San Francisco to run up prices for medicinal marijuana and take it from those who need it most. Shop at the Apothecarium, place who supports the community, the ill and doesn't loose your points, not to mention ban you for complaining. read more

Terrible customer service , the people here make you feel uncomfortable as soon as you walk in. Wasted my time here , did not buy any product. If you look different they will stereo type you. You're also forced to carry a basket. As a business they should have a professional check in and check out. The only way they know if you're "checked" in their location is if you carry around their basket. First & last time visiting. read more

Urbana - Cannabis Dispensaries Near Me - Sf, California

My mother doesn't have a yelp but she wanted me to write a review for a guy that helped her last night. She says, I want to thank Chris for taking the time to help answer all my questions and choose the right products for me! He was so nice and helpful and I felt so bad for taking 15 minutes after he was supposed to be off to help me! He said it was no problem at all and asked for a Yelp review so here it is! Thanks for the great service always! Mrs. Zermeno Thanks again Chris she really needed the help we appreciate your kindness.. read more

So I've been going here for a couple years and there has been a steady decline of shits that they give. The main things that have been ailing this establishment have been customer service, quality of products, and price points. The service at this place used to be fantastic. Everyone seemed quite knowledgeable and if I had questions they would answer with something other than "broooo... it's dank"(actual quote from harvest employeee). They also had a farmers market on Saturdays where they tried to have the community engage with the growers. It was wonderful. Since legalizing they've hired new staff and since they cater to 50 year old single gram buyer who don't know shit, they don't have to know shit about their products either. They run out of the less expensive products extremely fast. And then only have gram containers. It'd be fine if I could get 4 grams and pay the same as the 1/8 price... LIKE I USED TO! But apparently it's because of the packaging costs... lol give me a break. Then I go to purchase.. 3 people working and no one asked for another customer. I walk up to one of the ladies at a register and she's on her phone. I ask if I can purchase something and she says "I didn't ask for the next customer!" I laughed because.. wtf and I said I can stand back in line. She says "If you want them to check you out you can!" Lol again... I say I don't give a shit.. I just want to pay.. So much hostility... The product is now shit since it became legal. They don't grow their own pot so everything in here is dry as hell... like bad. I don't know how long they hold product after it's packaged... but I feel like they've had all their product wayyy to long. I just opened what I bought and it smells like some Bobby brown shit. I went here as a convenience today... won't be doing that again... feel like I wasted money. As far as the price, it reflects their target audience... which is a mid 40 sf yuppy who's never smoked decent pot. It's a genius business model... but that doesn't mean it's not shitty for the consumer. I was a loyal customer for a while but I can't even with this place anymore. We all deserve better read more

The set up of the shop is cool.But damn they used to have free dabs and food in the back and it was chill. Not only that, the prices are high. Not for everything, but when it comes to flower, its expensive. Its a nice spot to show off a fancy club to someone not from around here if you are a loser like that. But what they offer is just not the business. Wiz Khalifa came through to smoke at the old ass nasty club to that was here before the remodel. Just shows character is important people. That club was grimy, but it was the best dispensary with friendly ass staff and customers. This new spot did a total 180. And no, I don't want a basket while I shop for my weed LOL. read more

Pricey and low quality. Vape pen stopped working after couple usage Also they charge debit cards a non-atm withdrawal fee(?!) who f** does that to debit card at this day and age? read more

This club is extremely overpriced and overcrowded. Went in for tinctures of cbd. I've tried at least a half dozen different brands of cbd and never had any side effects. I bought the sweet Jane 1:1 cbd tincture and boy was it a waste of money. First time I used it I had a horrible stomachache and thought I just might have eaten something bad. Second time, same results. Avoid Harvest and avoid sweet Jane read more

Place has done a 180. I love this dispensary. I only have one problem, why would you make Kat wear a mask? She is the exception to the rule IMO. Absolutely stunningly gorgeous AND she seems to have an exceptional personality. Oh and she's tall. This place has it together. They are fast and efficient. They have also increased their flower selection. read more

This a great dispensary to visit. I will drive into the city to come to this place PROS: - staff is really great through the whole experience - you shop like it's a little market. No need to check in one room and then be led into another. It was relaxing this way. - on July 4th they had an event where a packed bong was $1 and free cook out food, snacks, and drinks CONS: - They sell Dosist pens but prices really high. Over $125 for the 200 hit one. Then you also have to pay 25% tax. Damn. In SoCal it was $75 and in Arizona it was $75 with 7.5% tax read more

Very rude security , walked in as the air Was expired and showed him the renewal on it then started acting crazy and asking us to leave in a rude unprofessional way .... I own 2 dealerships and if one my staff treats some customer like that he would be fired ! Cause when I get my renewal ID and I come back they lost a client and group of people ! Worst place ever and rude staff ! read more

Super friendly and personable staff, always. They carry great product lines and are always stocked. Their points system is effective if you're a regular or even an occasional customer. The store has been kept super clean and the staff does a pretty meticulous job at managing the line into the store. My only complaint would be their check in system right now during COVID. It's just not always consistent when I go. I'll order online, get the notification that it's ready for pickup, go get in line outside the store, and then watch other customers walk up and check in at the front of the line to get called in first for their order. I don't understand the priority process; but I've never been in that much of a rush to care. read more

Had the most amazing time at Urbanas Salsa class on September 22nd!! Smoking and dancing, what could be better? Angel, the incredible dance instructor, was so great at explaining the moves while keeping the energy super positive and inclusive of all dance levels. Would 100% go again! Hopping Urbana host another salsa class soon ! read more

These guys know their stuff and they are super friendly. The lounge is also a really cool spot to chill and relax