This is my new go to in the neighborhood. Everyone is so nice here, when they scan me in they toss…read moremy dog a treat. The actual shopping space is tiny but the people behind the counter are super nice, well versed and wildly patient when a new person comes in. It's a pleasure to stop in here. My dog tries to pull us in when we walk by lol. If I could change anything, it would be using the front desk for online order pickups so you don't have to wait in line. Love this space

Prices are out of bound, however I like the inside there isn't first time customer discount I will…read morefor sure never be coming back however, if you're in the area and really really need flower why not but overall don't bother but they do got good strengths

I realized at the last minute before leaving town that I had promised some treats to my friend. I…read morezoomed to Urbana and got there right before closing. Everyone was super helpful, even though I stayed a bit past closing. KUDOS to my my budtender, E.

"Steve, as the owner, I'm sure you understand that my medical cannabis ID and the personal data…read moreassociated with it are protected medical information. Following my experience with Shawn, I have zero confidence in the staff's ability to handle my private records professionally. I will not be returning to the store just to 'ask for a manager.' Since Antonio promised a resolution and you have my contact information on file, I expect you to reach out to me personally to resolve this. I prefer to deal with ownership directly to ensure my privacy is respected moving forward."

i previously used Sticky Thumb delivery for stizzy products ( pods ,pens and disposables ) but they…read morestarted to suck and everything i bought had issues so i started coming to Stiizy sf Best service i ever had ...they are helpful , knowledgeable and super Friendly Good job Stizzy ! keep it up

It blows me away how terrible these reviews are. I just went into this location for the first time…read moreand was met with nothing but grace and smiles from both the stuff. I forgot to get the other lady's name, but my Budtinder Mesama was incredibly patient and kind with me while I asked about products while I looked for what I was looking for and I gotta say I left happy. If you have a bad experience, speak up and tell someone about it don't run to Yelp to complain. People can't help you until you let them know. I would give this location 10 out of 10 for the cleanliness of the location and the friendly staff here. Ask for Mesama if you wanna leave with a smile.

They got good deals. But more importantly, they have quality people that know the difference…read morebetween good and excellent! They even have a buy 2 get one for a penny 710 Labs Day!

Jack is awesome, so I marina greens, great selection and vibe! Including 710 labs, wyld and Kanha -…read morewill def be back!

At this point, cannabis products are a commodity, so what differentiates dispensaries is the…read moreservice. The staff here are always terrific: helpful, honest but sometimes their recommendations (when it comes to edibles) is hit/miss. Even so, I believe they're doing their best, which can't be said for the staff at many dispensaries.

I was hugged and touched inappropriately and verbally harassed by one of the owners of Eureka Sky…read more I've also personally witnessed several specific incidents of extreme rudeness and harassment to customers by Desmond and Pam. We as a community deserve better than this. This is California, buy your weed anywhere else. If you have experienced any of this, please have the courage to speak out. #metoo

It's quite funny I've been here for a year now. It never fails every time I enter to make a…read morepurchase I'm treated like pure garbage . Don't waste your money here. They are rude and it's honestly not worth the stress. UPDATE: I returned and was offered an apology and some samples and was helped by a gentlemen that is highly educated in connected vs alien labs thank you

Was pretty dismayed with how poor the customer service was at this Lombard location. After being a…read morefrequent and happy customer the one time I needed customer support they completely dropped the ball. I went in to purchase a disposable pen. The attendee brought me to the wall and pointed a couple options out, but otherwise didnt provide much instruction. I ended up grabbing one of the cheaper options on the wall and paid normally. When I got home I realized I had left with a pen cartridge but not a full all in one disposable pen. That same day I returned and asked to replace it with an item of equal or lesser value, or to get store credit - I was honest and said the item was likely working fine, I hadnt tried it because I didnt own a battery to make it work. I was then told by the woman that because its not faulty the best they could do was 5-10% off of a battery... which amounts to a $4 discount at best. I pushed back and wondered aloud if it would have made more sense for me to lie and said it was faulty, and that a $4 discount didn't feel like an appropriate offer. She then told me they were closing for the day (it was right at close time) but to come back tomorrow, she'd make a note and give me a credit for the full amount... Im not local so two days later I take the time out of my day to drive back, pay for parking, and when I arrive she rolls her eyes and says she needs to call her manager. She stepped into the back, proclaimed to her coworker that she couldnt get ahold of "Charlie" just loud enough for me to hear, then came back less than two minutes later saying that she did in fact connect with her boss, somehow explained the nuance of the situation in 30 seconds, and he told her not to provide a refund. She came out with her coworker for backup, which was strange because Id been pretty courteous throughout this entire process, just looking to come to a reasonable solution. This coworker then quoted me a bunch of regulations by acronym that apparently prevented them from taking the cartridge back - legally their hands were tied and no credit or discount could be provided. I said "what about not taking it back and just offering a credit because this was a miscommunication and Im w consistent and loyal customer - is there any regulation against that?" He said he could do that but in that case he simply didnt want to offer that to me. I said okay, Ill be writing a bad review and I left without the cartridge I paid for, or any kind of discount or compensation. So after a simple miscommunication where I got a cartridge instead of a disposable pen, they layered on wasting my time telling me I had a credit waiting for me if I came back, lying about connecting with a manager, and lying about what kind of support options they were "legally" allowed to offer me. They lost a loyal customer over a $35 pen cartridge, and I will be posting this review across all platforms. Truly a shame because Id been going here basically since it opened. I expected that because of the premium pricing on products that can be found anywhere, that there would be serviceable customer support, especially over something so small and trivial -- I was wrong. I recommend any of the other shops in the Filmore/Union street area over this place, ive never had any issues or regulation bs thrown in my face when Ive had issues in the past with any of them. Apothecarium truly stands out as awful customer experience after this visit. Hope youre happy :/

Came in not looking for anything specific and my budtender Seth was super helpful and had an…read moreamazing attitude. Changed my mind on products a couple of times, and he was very patient and informative in my choices. I'll definitely be coming back here. Best service I've received in a dispensary in the bay so far.

I have mixed feelings about STIIIZY. On the positive side, their prices and deals are honestly some…read moreof the best around. If you're looking for solid promotions and affordable options, they definitely deliver on that. That said, the customer service experience can be frustrating. It seems like they have enough budtenders on staff, but the scheduling doesn't always make sense. I've waited around 25 minutes before while only one tender was actually working the counter. With the volume they get, that kind of wait shouldn't be happening. The budtenders know the basics about weed, but sometimes it feels like they're guessing rather than confidently recommending products. I've also tried their flower multiple times, and more often than not it's been very dry -- to the point where it crumbles into dust. That's pretty disappointing. Overall, great prices and deals, but the wait times, inconsistent product quality, and average service.

This is such an easy review for me compared to many others due to the perfection executed to get my…read morelazy asses order in at 758 that she calls me to ask, well because they close at 8? DAMN that is super shit there for ya!!! Nope not me so she walked me thru the phone with the order and Super WEEDMAN swoops in his crisp white sedan and saves a rainy day in the future. It's gonna be a typhoon before I run out LMAO. But these people were so cool that I hit them with a near 250.00 bill for some good quality Mary Jane. I'm old! Prices are FAIR and like others its a smaller operation, but the prices obviously beat others in some things or not. Why bother and just ASK these people on the phone and they hooked me up with Almora DAMNNNNN I had one an hour ago, can ya tell? Good- good shit and I pretty much ordered a sampler platter. BUZZ here's to seeing you monthly soon !!!

Amazing ! Always fast delivery and lots of options. They change up there menu pretty often too so…read moreI'm always exited to try new strains :)