Extremely pleasant experience! Both co-owners were very kind, approachable, and patient. Really…read moreenjoyed their "no rush" approach and the fact that they were more than happy to share knowledge and chitchat over pushing a sale made for a very comfortable environment. If you're tired of the big box superstores, and appreciate the small neighborhood shop "vibes," you'll definitely love this place...you may just find yourself stopping by to shoot the sh!t on a regular basis! Highly recommend!

Here is the short review: this is an excellent local gun shop and 100% worth your time to check…read moreout. Here is the longer review if the TLDR didn't suffice: Let me start off by saying that i've been a target shooter for close to 17 years and a maryland resident all my life. In college, I have also worked at a local gun shop in maryland before, though those days are behind me. I possess a c&r license and while I primarily collect older firearms I've got plenty of modern rifles and handguns and am getting into competitive shooting. I am writing this review as someone who has 1. Consigned a firearm at this store and had it sold for me there 2. Purchased a firearm at this store 3. Hung out and window shopped several times. My experience at this store has been so overwhelmingly positive that it has likely supplanted several of the other local shops in rockville that are closer to me. The atmosphere of the store is relaxed with seating and a free mini fridge stocked with sodas, water, and a coffee maker all completely free. The store is also clean, organized, and aesthetically pleasing with a social and relaxed atmosphere. The two gentleman that run this store are unbelievably friendly and outgoing which is often not the case in many gun stores. They are both knowledgeable with one specializing in antique / c&r firearms and the other in modern firearms and equipment. I find the two gentleman to be a great balance to each other and enjoy the time that I spend in the store perusing inventory and speaking with them every time i've gone. If I had to offer one critique, it would perhaps be the small size of the store. This is nitpicky though as they have a decent inventory and are seemingly able to order most anything you need if you talk with them AND one very cool thing they offer is a look for list where they will take your information down and contact you if that special piece shows up at the store (I'm currently looking for a world war one era German Luger). I would like to extend a heartfelt thank you to both Rick and Alex for raising the bar of local gun shops. -Simmons

Very disappointed with the customer service at this store. I'm a Deputy Chief for Special Police…read morein DC and I called to give them business to clean 4-5 guns to start because I wanted to see their work. When the lady answered the phone, I asked a price to clean guns. She put me on hold and when she came back she said it depended on the gun because its done hourly. I asked her what the hourly rate was and with an attitude she said "hold on". When she came back she said $60 an hour. I told her that sounded high and said thanks and she just hung up. Wow!

I've been to this store about 5-6 times. Never disappointed with the service or cost…read more Knowledgeable staff, full service and wide variety of merchandise. Hours could be expanded!!!

Jim was very helpful in giving me advice for building my AR. Wasn't trying to con me into…read moreoverpaying or anything as the options they had in store were higher end and he knew I was trying to budget strictly since it was my first AR. They also have a good selection of parts and accessories to choose from, so it's 5 stars for me.

Terrible service, young kid employee that has 0 respect for customers. Refused to help an 76 yr…read more old veteran with filling out forms on a computer , because he was busy playing with his phone and I was the only one in the store . Talked to other friends who are also veterans who told me the same thing , they and myself will never walk in that place again. Being a decorated American veteran and war hero being being disrespected by a little punk who would rather play on his phone than make a sale , so I walked out and bought the firearm I wanted at another store .

My experience selling coins and jewelry to three different companies over the years has taught me…read morethat it really pays to shop around -- and my most recent visit to Monument Metals proved that once again. Last week I stopped by Monument Metals to get a quote on a few pieces of 14k gold jewelry I'd had sitting in a drawer for years. They were booked that morning, so I made an appointment for later that afternoon. With time to spare, I decided to check out a US RoadShow Estate Buyers event happening in Frederick, MD, just to see what they'd offer for the same items. I'm glad I did, because it put Monument Metals' fairness into sharp relief. US RoadShow offered me $162. Monument Metals paid $455.71 for the exact same pieces -- a 181% increase. The overall experience wasn't close either. US RoadShow was operating out of a temporary rented office. Monument Metals, by contrast, is a well-designed facility built to buy and sell valuable items safely, comfortably, and efficiently. I waited about 20 minutes to be seen, since there were customers ahead of me, but that gave me a chance to watch three other transactions in progress -- each handled by a friendly, knowledgeable professional. My buyer (I wish I'd caught her name) was every bit as great. From the welcoming security guard at the door to the moment I walked out with a check, the whole experience exceeded my expectations. I highly recommend Monument Metals.

I've had 17 orders placed with Monument Metals since last year, 2025. Over $10,500 in orders. NEVER…read morehad a lost shipment from them, NEVER a late arriving shipment, NEVER an issue at all! I buy from their online website. ALWAYS the lowest pricing in my opinion. I used to purchase from both SD Bullion and Money Metals, but I found out pretty quickly that they overcharge based on what Monument Metals can sell for. Even the listings for the current silver spot are lower on Monument Metals than the other companies list on their web pages.

The girl was very knowledgeable and extremely patient as she brought many pairs of shoes out to me…read more She couldn't have been nicer.

I absolutely love this place. The staff is amazing. I usually deal with Kevin or Lisa but the rest…read moreof the staff is very knowledgeable. It doesn't matter if you are a runner, walker or just on your feet all day, charm city will be able to assist.

Wow, such an amazing business! I enjoyed the set up at the Black Fredrick Festival! Normally I just…read morelove to walk around but I'm glad I stopped such a wonderful experience, so many options of patches and hats and bags, clogs etc. They bring the energy and good vibes. I love my hat I made

Owner always helpful. Answers questions on availability and prices are reasonable. I enjoy going to…read morethis busines

Dale can be perceived as rude - I get that, but consider that you are there to buy a gun or…read moreaccessories. His selection and prices are good and understand he is a one man show who fields silly questions by phone or by those who enter his shop knowing little to nothing about guns. Get past this and make it a positive experience. If this doesn't suit you go to Cabela's and pay more for happy....maybe.

All handmade by owner. Great selection of unique items OR order custom made…read more Very high quality construction.

Teresa is a gem. An artist at making purses and wallets. I bought a cork wallet and a cork purse…read moreand the cork material is amazing and what she can do is literally fabulous. She's the nicest person that meet. And the price prices are so reasonable for what you get. She's in downtown Frederick if you're looking for something unique for somebody or even for yourself, go see this shop you'll be very amazed and happy that you did.