Oh my what a difference after having to put up with the divergent behavior at Gun Center. I am an…read moreold women and I was treated royally. I was not talked down to and helped at every step. The owner hand walked me through the process, with the patience of Solomon. I HIGHLY recommend that women in particular visit this store. Most is your questions will be answered and you will not be looked over if men enter the store. Thank You for all your help

I was in dire need of having a castle nut removed that is impossible to get off. Bob tried all he…read morecould to remove it but when he had exhausted all attempts he referred me to the person he felt would be able to tackle the job!!! Great customer service and he will for sure have my business from now on!!!

Questionable. Called to verify open. Of course, the range is closed until 11am. The website…read moreindicates they are open. 9am to 9pm. The girl that answered the phone did not know what the term Range was referring to. Im just saying, questionable.

I want to like this place, because it is clean and conveniently placed. But that is where any of…read morethe positives end. Every time I have come here it, each visit would get slightly more aggravating. Their public hours are lacking, however at least they open at 9AM on the weekends. The check in process is usually fairly quick. They provide eye and ear pro, and a selection of 5-6 different type of target with no extra charge. Going to the range is where it gets bad. You will get some kind of comment from the RO every single time. While I am not opposed to tight safety, each time it gets a little more ridiculously arbitrary. It's always based on something that happened with a customer in the past. The amount of restrictions has reached a critical mass at this point. I would consider myself a reasonably safe and mindful shooter, and I just want to shoot in peace. It gets annoying having someone stare over your shoulder constantly. It kills any semblance of fun. Overall, this place seems to be targeting new shooters. Anyone that shoots more than 2-3 times will have outgrown this place by that point. This is most evident with their pricing. The classes, ammo, and their gun store are extremely overpriced. I would even opine the pricing is predatory, targeting people who just don't know any better. As someone who keeps up to date on ammo prices in general, I can say that the ammo there is sold at 2-3x times the price you could get it online. The ammo is also usually the absolute cheapest you can buy of that caliber. Usually, it's limited to that one batch/brand they have at the time. The gun store prices charge anywhere between a 25-40% markup on firearms. The selection is decently sized at least, but I would still recommend shopping elsewhere. Judging based on my experience over the last year or so, I will be looking for a different range to go to. The two stars is for the fact they keep it clean and relatively fresh looking.

I got my "mini PhD" in Cerakote and parkerizing online after purchasing an older Colt 1911 on…read moregunbroker, which had its fair share of weathering and "idiot scratches" on it. Their rep hit me up right away here on Yelp, and I made the drive a few days later to look into a Cerakote finish for my latest handgun conquest. Pricey for sure but my word does it look like a brand new firearm. I'm taking my wife's P22 there soon to get some fun color but the regular gunmetal finish I got for this Colt really is impressive. Cool little shop too, and I tbh I did enjoy some of the responses from the owner to a handful of digs on this platform too haha. More SBO should be this genuinely engaged. Nice work fellas thanks again.

I have had the pleasure of purchasing a firearm of my choice lately... it was everything I was…read morelooking for & I must say Sterling Arsenal did everything they promised to do! Thanks guys you get 5 Stars...

Great working with you guys today needed a gun smith to help with my sig build help and got me on…read moremy way. Their gun smith is very knowledgeable and nice. If I didn't have to get back to work probably still be there talking to him lol. Great shop wish I lived closer.

Really nice selection of hunting firearms and scopes at affordable prices. The shop has limited…read morehours for shopping after work.

On December 31, 2024, I purchased a Glock under the blue label (Police Discount) with the intent of…read morehaving the weapon transferred to DC. Doug, a former MPD officer and owner of Urbana Guns and Ammo, assured me that he could assist with the transfer of the weapon. After getting the approval from the DC Government (SOMB), I contacted Doug on several occasions and called the store on several occasions, but I received no response. I eventually returned to the store and noticed the sign was gone, and the store had closed. I received no information from Urbana Guns about the store closing. Urbana Guns did not send a refund or contact me. They avoided my calls and took my money. This is theft by a licensed gun dealer in Maryland. If they did this to me, an LEO, they will commit this crime against anyone. If they ever surface at a new location, please verify their background before purchasing. I will contact the Maryland State Police Licensing Division and file a small claim in District Court.

I have to say the selection is pretty nice. I was worried about price given the level of stuff they…read morehave. They have some pieces that are as good as art work for display cases. I was so impressed. The prices are really good for todays chaos compared to other places. I have made two decent sized purchases and highly recomend this place. They have a good stock of things I like. I am a big Wolf fan for rifle and they have it at great prices. What I bought in 2022 was priced almost as low as it cost in 2019 before the shortages. If you like defensive / speciallty ammo they have that also. It is now my main spot to get what I need.

I'm not sure why this location has such a low rating. I usually i'm not there to shop but to get…read morewhat I need and leave and have never had an issue. I will say I highly recommend the guy who works on Mondays in the golf area, blanking on his name, and he's great. If he isn't there I'll wait until he is to get clubs regripped.

Awesome customer service today from your employee Keion! My son and I came to your store to pick up…read morea bike that had been waiting on a part. We had not yet received a phone call and we were just checking the status on repairs. Without hesitation Keion offered to repair immediately. Within 5 minutes my son was riding his bike again. More stores need employees like Keion!!

Amazing store for Maryland where there aren't many options for airsoft, definitely worth the drive…read moreout there. They have a large variety to choose from and look through, good for me a beginner wanting to see and feel my options before making a purchase. The lady who runs the store was super kind and helpful, also very knowledgeable! Would definitely prefer to come back here rather than shop online.

she is a great lady and has always done good for me anytime i have stopped in....i always leave…read morewith something