I have been a member at this range for a little over 5 years and I love it. It features 12 lanes of…read more25 yards with an overhead automatic target carrier. One can shoot from .5 yards to 25 yards and anywhere in between. The shop itself is very well stocked, with a focus on popular brands like Sig Sauer, Glock and Staccato to name a few. They also have an excellent selection of both pistols and rifles available to rent, including fully automatic rifles (always with close supervision by the staff). The staff itself is pretty constantly in flux, with people working to gain experience in firearms and then moving on to higher paying jobs. For quite a few young people it's a springboard to a job in law enforcement. The really cool part is how thats managed by the owners and their awesome senior staff at management positions in the store. New hires are always a certain type of person, management seeks candidates who have good people skills, are personable , knowledgeable about firearms and firearms safety, and are overall friendly hardworking folks. I've bought several pistols from them, and every transaction has been smooth and simple. The members are also widely diverse and friendly, it's not at all unusual to ask others if they'd care to shoot another member's new gun. People get along. It's kind of ironic though because you have a range full of very diverse people who are all shooting guns, and yet it's peaceful, everybody treats everyone else with respect. When I bought my first pistol there, I had no real idea what I was doing. Several staff members and a few members that I became friends with, essentially taught me how to shoot. I highly recommend this range. Did I mention that members shoot as often as they like and all rentals are free although you must pay for the ammo. This includes full auto firearms every Wednesday

I placed an online order through their portal but needed to cancel it before picking it up. Because…read moreI requested the cancellation prior to fulfillment, the merchandise never left their shop. Despite submitting the cancellation, I never received a confirmation email. I have since called the storefront and sent direct emails to the manager to resolve the issue and process my refund, but I am being completely ignored. It has been several days with zero response. At this point, the business is holding my money for an order I never picked up and explicitly canceled. I am highly disappointed with the complete lack of customer service and communication. I will be forced to dispute this charge with my bank if management does not respond and issue my refund immediately.

First off, you must understand how, Bob, the owner, has this business setup. He is a sole…read moreproprietorship, one-man show with some family help (at least what I observed). He has no special big relationships with manufacturers or limited brand distributor. He acts as a general dealer on his own with some smithing/repairs from what I saw. He has ammo and Hoppe's cleaning supplies, The shop is upstairs and kinda back from the street. If he didn't have out the sign board, one would miss it. After going up the stairs, it basically is a bathroom and the store. He had a limited selection compared to other stores I have been to in Montgomery County, but it was good for the size of his business. I am sure he could special order if you needed it (compliant with Maryland). He handles each customer one at a time as they walk in with great personal care. Other customers must wait until he can help. Customers chatted and looked at the merchandise while waiting. He did help 2 at a time while each was filling out the ATF form 4473 or a family member was rebuilding a revolver and intermittently needed help. For my situation, our family needed to sell some guns. I called a week ahead of time and after he was done with the customer in the store we chatted and exchanged basic information about the guns an prices using a pricing book. Then I came in, he examined the firearms, and offered me a reasonable price. By reasonable price, I mean around 70% (he has to make a profit also). Cosigning would have been higher, but take longer until sold. After agreeing on a price and personally handwriting out the sales slip, he offered cash or check. I choose check and went through quickly via mobile deposit using my phone. By the way, he has great handwriting as a former old school land surveyor! Another benefit was the local county does not have extra rules/laws to follow. He didn't need to hold the guns for 21 days before providing payment, and could just put them on sale display immediately (after of course the required ATF dealer book and state "regulated firearm" entries). He has evening hours from 5-8 during the week and it was busy. Also street parking is free after 5pm! Normal 9-5 Saturday. A guy has got to rest on Sunday and Monday. The best part was since it was his business he could make all the decisions and not yield to the greater store lead or boss. This also put him in a good position to buy used guns at a higher price then other stores. As a general dealer, his inventory is what he buys with some new probably from a distributor. He does not manufacture. I did not see class III stuff out or advertised. Bob truly helped our family out by purchasing the firearms with a quick transaction at reasonable price. I am most thankful.

Oh my what a difference after having to put up with the divergent behavior at Gun Center. I am an…read moreold women and I was treated royally. I was not talked down to and helped at every step. The owner hand walked me through the process, with the patience of Solomon. I HIGHLY recommend that women in particular visit this store. Most is your questions will be answered and you will not be looked over if men enter the store. Thank You for all your help

I CANNOT SAY ENOUGH!!…read more I'm very new to shooting and this place has made what I was afraid of in the past, completely enjoyable!! Nothing but top-notch service and class! I took my HQL class here a week ago and I'm taking advantage of my 30 days of range time. Thanks so much for being amazing!

Questionable. Called to verify open. Of course, the range is closed until 11am. The website…read moreindicates they are open. 9am to 9pm. The girl that answered the phone did not know what the term Range was referring to. Im just saying, questionable.

I have had the pleasure of purchasing a firearm of my choice lately... it was everything I was…read morelooking for & I must say Sterling Arsenal did everything they promised to do! Thanks guys you get 5 Stars...

I got my "mini PhD" in Cerakote and parkerizing online after purchasing an older Colt 1911 on…read moregunbroker, which had its fair share of weathering and "idiot scratches" on it. Their rep hit me up right away here on Yelp, and I made the drive a few days later to look into a Cerakote finish for my latest handgun conquest. Pricey for sure but my word does it look like a brand new firearm. I'm taking my wife's P22 there soon to get some fun color but the regular gunmetal finish I got for this Colt really is impressive. Cool little shop too, and I tbh I did enjoy some of the responses from the owner to a handful of digs on this platform too haha. More SBO should be this genuinely engaged. Nice work fellas thanks again.

My absolute FAVORITE gun shop. Have always been nice and very knowledgeable. Sometimes I even go to…read morejust talk! My mom recently came to visit and we went to the shop to help her figure out the right pistol for her. (They found it) If military surplus rifles are your thing make sure to check the used gun rack!!! I bought my Mosin-Nagamt M91/30 from there. Also check their ammo rack they have M2 Ball 30-06 for your M1 Garand, 7.62 x 54R, .303 British and more!!! Overall I would highly recommend this place to anyone.

Great working with you guys today needed a gun smith to help with my sig build help and got me on…read moremy way. Their gun smith is very knowledgeable and nice. If I didn't have to get back to work probably still be there talking to him lol. Great shop wish I lived closer.

On December 31, 2024, I purchased a Glock under the blue label (Police Discount) with the intent of…read morehaving the weapon transferred to DC. Doug, a former MPD officer and owner of Urbana Guns and Ammo, assured me that he could assist with the transfer of the weapon. After getting the approval from the DC Government (SOMB), I contacted Doug on several occasions and called the store on several occasions, but I received no response. I eventually returned to the store and noticed the sign was gone, and the store had closed. I received no information from Urbana Guns about the store closing. Urbana Guns did not send a refund or contact me. They avoided my calls and took my money. This is theft by a licensed gun dealer in Maryland. If they did this to me, an LEO, they will commit this crime against anyone. If they ever surface at a new location, please verify their background before purchasing. I will contact the Maryland State Police Licensing Division and file a small claim in District Court.

I have to say the selection is pretty nice. I was worried about price given the level of stuff they…read morehave. They have some pieces that are as good as art work for display cases. I was so impressed. The prices are really good for todays chaos compared to other places. I have made two decent sized purchases and highly recomend this place. They have a good stock of things I like. I am a big Wolf fan for rifle and they have it at great prices. What I bought in 2022 was priced almost as low as it cost in 2019 before the shortages. If you like defensive / speciallty ammo they have that also. It is now my main spot to get what I need.

I have known the owner for many years. Very up standing man. Prices are great and very friendly…read moreservice. Very knowledgeable in what they do. Great doing business with.

Retic Arms was awesome to deal with. Jim was great and very proactive in communicating through my…read moreFFL transfer. I can't recommend his services highly enough and he will be my go to for any transfer or ordering in the future.

I'm not sure why this location has such a low rating. I usually i'm not there to shop but to get…read morewhat I need and leave and have never had an issue. I will say I highly recommend the guy who works on Mondays in the golf area, blanking on his name, and he's great. If he isn't there I'll wait until he is to get clubs regripped.

Awesome customer service today from your employee Keion! My son and I came to your store to pick up…read morea bike that had been waiting on a part. We had not yet received a phone call and we were just checking the status on repairs. Without hesitation Keion offered to repair immediately. Within 5 minutes my son was riding his bike again. More stores need employees like Keion!!

Great outdoor range, helpful volunteer members, inexpensive! (Additional donations appreciated). Of…read morecourse, Cresap is a Bring-your-own gun and ammo place. Also, do pay attention to the rules; members have a low tolerance for rule breakers (rapid fire, dangerous handling, etc), though it's mostly common sense stuff and I feel safe as a result. Fellow shooters are usually pretty courteous and friendly! Unfortunately, they're only open on Sundays from 10AM-3PM.

I too was harassed and yelled at by the staff. They do not try to help - they try to make you…read morefeel horrible. I brought my family with me to shoot and we were so embarrassed that we left. At one point I thought the guy was going to assault me. He got so arregant over the littlist things. I called to make a complaint and the management said that I probably deserved it. I WOULD NEVER GO BACK THERE.