The lady working the counter was sweet as pie and answered all my questions. Great vibes with the…read morecustomers too. This will be new primary FFL. Feels like home.

The only gun store I will deal with! Great family atmosphere. Friendly and very helpful employees…read moreand owner. I have never had a bad experience at Ray's. I would recommend them to anyone. The quality and value of their products are top notch. I am a returning customer and value the quality of this shop. It a very friendly environment and can not say enough good things about this gun shop. Ray and Gail are amazing people and I highly recommend if your looking for good quality products that a company stands behind, Ray's Guns is the place to shop. You won't regret your choice! They are full of knowledge, it is basically a one stop shop for anyone with a love for small business owners. Great service. Friendly atmosphere, very knowledgeable! What are you waiting for, go see for yourself! You will be glad you did!

Went in for a (2) pistol transfer from my brother PA resident to me a WV resident. 4 people…read moreworking. Only one could do transfers. Hour waiting for them to tell us it could not be done and the firearms needed to be shipped ffl to ffl. Not true. Hey Green Monstar, its okay for you to say you dont want to get involved in that transfer at that time. The lady who I saw for about 5 minutes the whole hour came out and asked the guy working the counter to when he had a minute call so and so to come pick up his sh!t (appeared to be a pistol) Nice touch. Prices are high. 10 out of 10 wont be back. I'd rate this place minus stars. -2 Oh, if you do have to wait. Good luck all the available sitting areas are behind the counter.

Communication and customer service were surprisingly poor. Despite the manufacturer confirming…read moredelivery, there was no communication from staff about policy on shipped and delivered items. The staff then refused to check even with several employees working and 1 other customer. The situation escalated unnecessarily and the item was sent back without resolution, other than the item being sent to another store. Very disappointing experience.

Terrible service, young kid employee that has 0 respect for customers. Refused to help an 76 yr…read more old veteran with filling out forms on a computer , because he was busy playing with his phone and I was the only one in the store . Talked to other friends who are also veterans who told me the same thing , they and myself will never walk in that place again. Being a decorated American veteran and war hero being being disrespected by a little punk who would rather play on his phone than make a sale , so I walked out and bought the firearm I wanted at another store .

Very nice and professional. Also have a nice selection of guns and other things. I use them for my…read moreFFL and have had no problems at all.