BIG difference in YELP RATINGS & GOOGLE RATINGS. Google has about 4.5 star rating and i feel like…read morethats the service i got today. I came here to get the plate at the bottom of my car fixed as the Oil stop at Saratoga left it unscrewed after my oilchange and don't want to go back as i moved to gilroy. The manager came to me and said his staff can fix it for free with a ziptie of sorts but won't be liable for any damages. I said sure why not as as it is a temporary fix. Took less than 20 min i just pulled up and sat in the lobby while they fixed it. Drove off and no more scraping the ground.

these motherfuckers said they fix radiators. my radiator was still bubbling after getting it fixed…read morewent back twice, went to a REAL mechanic today and jiffy lube didn't seal my radiator right and mechanic let me know they got it all over my spark plugs & my car doesn't start the same & I have a 2 month old. That's on me though bunch of kids not knowing what they're doing and I should have went somewhere else since their specialty is oil changes. As the legit mechanic said " they don't know wtf they are doing "

An update to my past review: These guys are top notch! My car had an electrical issue that seemed…read morealmost insurmountable, the capable pros at Preferred dug in and rooted out the cause. Great service, quality workmanship and a good value for the money spent. Honest, competent, professional, reliable and just all around nice guys.

Brought my 2013 Lexus GS 350 in for a coolant leak and paid about $180 in diagnostic fees. They…read moretold me I needed a full radiator, thermostat, and hoses replaced -- quoted around $1,800. Their own paperwork admitted the cooling system only lost 1 psi in 15 minutes and that they couldn't actually find a leak. I got a second opinion at a dealership. The real problem was just the radiator cap -- the worn cap couldn't hold pressure, so the coolant was boiling over and escaping. About $100 to replace, and the car has run perfectly ever since. The cap was even listed on their own quote (a $26 part), but instead of trying the cheap fix first, they pushed a $1,500 radiator job. Either they couldn't diagnose a basic cooling issue or they were counting on me not getting a second opinion. Get your quote checked elsewhere before paying these guys.

Driving down the highway and unfortunately ran into loose items on the floor. It's a horrible…read morefeeling, but much worst when you noticed your tire pressure sensors are alarming you. I knew I had to go get it checked right away. First recommendation popped on my screen was this place and I drove here immediately before my tire flats out. Agustin was the one who approached me. He did the assessments and was able to help me quite quickly so I can be on the road again. Very very grateful of Agustin for his help. Not a pushy person. He was patient, understanding, and kind. I definitely would come back here and recommend talking to Agustin for car needs. Thank you Agustin!!! =]

This has been my trusted go-to shop for many years. Staff is attentive and courteous (I am…read moretypically greeted at my car when pulling in). They know what they are doing from the top down, from the Luis the owner to the mechanics. I always know my car is in good hands when I bring it here.

Great place to take your vehicles! Arnold & his staff are great, honest, reliable, & friendly. They…read moreget the job done! Been coming here for a few years now. Give them a call & schedule an appointment!

Great customer service and great work on my vehicles. I would highly recommend this place to our…read morelocal community.

I can't say enough good things about Meineke in Gilroy. I bring both my Toyota Tacoma and 4Runner…read morehere regularly for routine maintenance, and they've always done a great job. Oil changes, tire rotations, inspections, pretty much everything I've needed has been handled smoothly and professionally. What really stands out to me is how accurate they are with timing. When they tell you when the car will be ready, they actually stick to it. A lot of times it's even done earlier. That's huge for me because I hate going somewhere that says the car will be ready at noon and then it's suddenly 3 p.m. and you're still waiting. That's never been an issue here. The staff is friendly, efficient, and clearly takes pride in their work. It's hard to find an auto shop you can trust, but this Meineke has earned my business. If you're in the Gilroy area and need reliable service, I'd definitely recommend them.

Do yourself a favor don't go there because they may keep it there mine stayed two weeks because…read moreaccording to them they didn't hire enough mechanics to work on cars ! Then they should accept the cars if you can't work on them I would've gone someplace else Like WHAT THE HELL ???so it sits there?? . I had to buy a whole other car to get to work in San Jose they couldn't get it started or push it or tow it out of that shop I drove it in there just find paying for a regular fluid maintenance oil changes ...that should take no more then an hour !!!!!!!!!! Terrible experience. I wish I can give them zero stars then they say it was something to do with the electrical but it took them only 10 minutes to start it up again after making a phone call to a specialist telling (Jacob ) what to do to start it up I was so mad as HELL I couldn't even tow it out... now I'm trying to sell my other car that I didn't need what a nightmare

I was really impressed with this place! Easy to book online, everyone was friendly and…read moreknowledgeable, and even with an extra repair I needed, I was still in and out in about an hour. Definitely would recommend this place and I will be coming back when I need another service.

Awesome service at a great price! Great bunch of guys here, too. I made an appointment and was in…read moreand out in no time for a tire repair. Will come back for my tires and services. .

Very hard to find, and once you do, you have no idea where you're supposed to do. I went inside the…read morestore waited for several minutes and finally somebody came to talk to me and when I told him I had an appointment, they told me to go deal with the guys outside. Well, apparently the guys outside didn't wanna deal with me. So yeah big fat no and I'm gonna go somewhere else. Absolutely ridiculous. I know everybody says this and Yelp needs to start listening. There needs to be a zero star option.

Came back with a different Honda for an oil change. Again, a positive experience. I had…read moreappointments both times and never came in unscheduled, which I assume would be a different experience. Use the APP to make an appointment and don't bother calling; it is too busy with the tires and other auto care in the phone area. If you don't use the APP to schedule an appointment, you may be disappointed with the service. If you've been burned by local shops, give this a try.

I can't say enough positive things about this experience!…read moreJuan helped at the front and found discount codes for me to be able to use so that I was charged less. The folks that did the actual oil change were so polite and really thorough. They even helped me get the glue off of the oil sticker that was stuck to my car from a previous place that changed my oil. Of course, when they say 15 minute oil change, it's from when they're changing your oil, so when there is a line of cars it takes longer, of course. But this is definitely the place to go when you want fast and great service.

Went in to get my skid plate refastened, and the guys & gals a Valvoline on Main are courteous and…read moreattentive. I will be going back when I need to. Thank you Valvoline crew.

Very fair no nonsense, Mechanic/shop Frank personally took…read moremy call He told to bring in my daughter's car that had an issue with the leaking gas bringing fumes inside the car. He said he would diagnose it for free which is not common. . They could've told me it was $300 or $3000 and I wouldn't have known any better. Which a lot of mechanics will charge you as much as they can. But they ended up doing an extensive job by dropping the whole gas tank in order to fix it the car was there for two days and I thought it was gonna be doubled than what they charged me and turned out. It was only $600 and they got the problem fixed. I was pretty impressed and the problem was fixed. I will definitely be back again and highly recommend the shop

I can always count on Franks for servicing my RAV4. I don't ever have auto problems! Thank you!!read more

Paul & Miguel are very courteous and professional. I took my car in for some preventative…read moremaintenance and was very happy with the outcome. They were one of two shops that I called for estimates/quotes and they won by a landslide. Will definitely be a repeat customer. Thank you!

Always a great experience here. Paul, Miguel and Chris are top notch guys and they're very honest…read moreand professional. Hard to find a quality shop that you can trust. Would recommend this business to anyone.