Having mouse pRoblems... it won't load and I've tried everything..this is just stupid! I reported…read moreit to Sam and he responded in his typically quick manner. Sam hooked me up remotely and began investigating the problem. Following his investigation, he requested me to disconnect from remote and restart the laptop. Unfortunately, this did nothing! after completing an install, Sam came by the house and repaired the mouse problem by disconnecting and reconnecting the USB BRIDGE and mouse! Sam is an intellectually aggressive guy and continues to grow with the industry making him a very welcomed asset. Thanks Sam...again!

From the owner: Basic to highly complex solutions for residential and commercial high end advanced phone systems,…read moresophisticated network server systems, high end efficient workstations with mobile laptop phone integrations and repair. We prioritize our service techs due to the nature of the service needed. Typical service turnaround is anywhere between same day to 5 to 7 days depending on parts needed or work performed. We offer a 30 day warranty for the services we do for each service order. We guarantee that the order is done correct, of good value and with respect to your data privacy.

Super friendly and always willing to work with you! Highly recommend! Will be back for sureread more

Local business, well run. Good customer support and service…read more prices are reasonable. Broad selection of cellphones, Apple as well as Android.

After meeting with a AT&T event rep I decided to move my family's cell phones and our internet over…read moreto AT&T. We just moved to this area and this store is closest for us so went in on Sunday (Mother's Day). The store had two real nice staff members there and only one other customer so we got help right away. I'd like to say thank you to Noemi for taking her time showing us all the options between bundles and equipment and we are extremely satisfied with her advise and help in setting up our account. This store is located next to a couple places to eat as well so while we waited for our Apple accounts to load we even had time to grab some lunch.

Walked in. Zero acknowledgment and no eye contact. Only one person working the whole store. I…read morewalked out.

The customer service is exceptional, and go above and beyond to fix my phone quickly. The prices…read morewere incredibly reasonable too. I'm impressed with their professionalism and efficiency. If you're looking for top-notch phone repair with great service and swift turnaround, this is definitely the place to go!

Super helpful and honest! Didn't have the manufacturer's component I needed in stock, gave me the…read morepros and cons of the after-market component. I was wary of using an after-market component, so he actually looked up the cost of an Apple-direct repair. It will be slightly more expensive, but I won't have to wait. Much appreciated!

Overall, I had a pretty good experience with RepairALL. My computer went to sleep one day and then…read morenever woke back up. Being short on time, and patience, to figure it out myself I decided to reach out and RepairALL was quick to offer their services. The good - They offered a free diagnostic and there was no wait time for me to bring in my PC. They had friendly and helpful staff. Their building was easy to locate and their fees were reasonable. Areas for improvement - It took a while for them to properly diagnose and repair my PC. Thankfully, I was not in a rush as I was traveling for work and had a backup PC to meet my needs. If one was in a hurry to get their PC back due to having no other options, I could see where a customer might get upset or impatient. I, personally, am not knocking them down on my review for this as it was not an urgent matter for me and I told them so. It's possible the lengthier timeline for me was due to the fact that I told them it was no rush. I would rather them take their time and do it right than a shoddy rush job. Overall, they did a solid job repairing my PC (typing my review from it right now) and really the only thing I'd suggest for improvement is maybe more proactive communication with the customer. I had to call in for status updates until the PC was fixed and ready for pickup at which point they sent me a text to let me know. I think a few more texts just letting the customer what's going on would likely improve the overall customer experience. I would bring my device(s) back to RepairALL since they repaired my PC and were friendly. If they improve on those little things it could easily be a 5-star experience.

I have come here a few times and it's been fine. My daughter and I bought new phones at AT&T. They…read moredidn't have screen protectors so we decided to go next door to buy some and have them put on our phones. The worker seemed nice and worked quickly. BUT what he was watching on the tv was inappropriate for a place of business. I did not catch the first line of the show that was on the TV but the next line (that was repeated several times) was, "I'm gonna eat your a**." Luckily the daughter that was with me is an adult, but that really doesn't matter. I am in a place of business that is not catering to strip joint clients. I am in a business that is catering to people of all ages. It was highly inappropriate to be hearing this on the TV that was accessible to everybody in the store. I will say that when I looked at the TV, everybody was fully clothed, but that is still inexcusable for the type of language that was being said on this particular TV program. I will not be back because I do not want to hear that. What you do in the privacy of your own home is your business but not in a place of business. I will be letting all of my families and friends know not to go there. I am just glad that my younger daughter was not with me. oh, and by the way, the employee apologized for what was on the TV. As if that made it OK.

They gave us a reasonable quote to fix the laptop and then ordered parts. They made their best…read moreattempt to fix it but found that there was actually more wrong with it than we originally expected. Since they had given me a fair expectation I wasn't surprised and now I know that I'll be shopping for a new one. They had the laptop in their possession for a prudent amount of time and even though they spent a good bit of time working on it, I wasn't charged for it. I appreciated their willingness to give it their best shot and the professionalism with which they handled my questions and concerns.

Great price and easy fast fix. Had an issue after the screen was fixed but the owner said bring it…read moreback and he will redo it for free.

I brought my MacBook Pro m3 2023 in because of a mother board issue that was going to cost me up of…read more700$ at the Apple Store they were able to single out the issue and fix up my laptop for way cheaper than the Apple Store trouble shoot completely s/o to them !

Great customer service and prices. Needed some micro soldering done on my Nintendo ds and he had it…read moredone in 10 minutes. Highly recommend

Went in on a Sunday morning, Store wasn't too busy so I was helped relatively quickly. I had just…read morehad a bad experience at the T-Mobile in the Modesto mall and I was hoping that the McHenry location would help me better. Max did an amazing job helping me. He checked my phone for water damage and cracks but didn't find any. So after reviewing my phone and making sure that it was not damaged, he processed warranty exchange. Cost me only $5! I really appreciate his help because the people at the mall did not want to do it for me. They said that the phone was so old that it was no longer covered in the warranty. Max informed me that because I had insurance on my phone it had lifetime warranty! I really appreciate the fact that Max went out of his way to help me. He truly went above and beyond. He and his team did a great job. Thank you guys! The mall should learn a thing or two from Max and his team.

customer service sucks, asked team member for his name and he refused to give it to me. They way he…read moreacted was like he has done this before and will continue. Corporate was notified immediately.

These guys have the best vape flavors around and prices are quite reasonable…read more They remember your preferences and will happily custom tailor flavor, viscosity and nicotine level to suit your needs. I wouldn't go anywhere without my "switchpuke" juice.

So I've been coming here since they opened. I've purchased 3 vapes. The 3rd one only lasted 3…read moremonths before it started acting like it doesn't work. Changed the coil but it still wouldn't vape properly so i took it down there. The guy there said its a type of DL "Deep lung" vape. I said but it worked before. No help at all except to buy a new one. Ended up going to another place and bought a SMOK. This will be my 2nd one (my other was dropped and never turned back on) SMOK is a great brand.