Big shout out to this place for carrying spray paint that makes it possible for us artist to create…read morebeautiful things. This is a late review, but I had to say thank you for all the help and for the excellent #MontanaPaint supplies.

This shop is ridiculous a bunch of unprofessional kids. That know nothing about customer service…read more They run a online casino ie; you give them cash they set you up account for overseas online casino. I put money on casino and somehow the casino(not smoke city) there was a glitch maybe my internet connection maybe the casinos , All I know is I took screen shots called them(smoke city) and was informed they couldn't talk to me about it over the phone. So after going down there and trying to explain myself with my screenshots the salesperson was behind the counter where I couldn't even see him it literally took me being a bitch and a bit vocal for him to actually come up to the counter to deal with me. Where he explained to me after looking at the casino history that I was betting high. I told him that I did not that that is what the glitch was and that my spins were glitchy also. He then tells me that I'm the only one who has ever complained. I told him that I wanted a receipt of my transaction he basically told me that was impossible because it's not recorded. I asked him to contact the casino he wouldn't. I then told him that he would regret not having better customer service. This shop is in my neighborhood it is the only shop I go to for vape batteries etc even referring my friends I've spent hundreds of dollars on products in the store and was taken back by how terrible this kid treated me. After I left the store I went to log on to my casino account and this kid deleted my account the account Ithat was in my name that I had funded hundreds of dollars to. This shop did nothing about my complaint after I took the appropriate steps calling them taking screen shots etc they did nothing besides telling me I'm the only one who has ever complained. How can they just up and delete my casino account that I've put hundreds of dollars on. I bet these kids thought that when I said regret that I was gonna call the cops, that I don't do. This is what I do. I will be seeing this through by trying to locate the shops owner. Let me add that they deleted my casino account while I had a money on it still.

Lex was amazingly helpful and got us more than what we thought we needed but if it wasn't for her…read morewe would have been lost! Anything you need come here and ask for lex

I bought a bong here a few months back and had really good customer service. I recently went in…read moreand they sold me a vaporizer that turned out to be some contraption the owner made himself. I returned it twice but each one they sold me either didn't fit or was too hot to vaporize concentrates. It just caused the wax to flare up. Despite this being an obviously defective product the store refuses to do anything about it, and I am out $90. I will never be shopping here again.

DO NOT waste your time the worst tobacco products in town owner does not replace products after a…read morecertain amount of time products will only be replaced if they are purchased aks 95% of the store is dry stale produts that will break down to a fine dust when trying to break down/unravel

Super friendly and informative. Best prices and service. I can't speak for variety because I only…read morebuy a certain vape but they always have it in stock and for a great deal. Which is surprisingly harder to find than it sounds. I will drive all the way out mchenry any day just to come back here. Try it out!

Extremely small smoke shop but has all the essentials: snacks, t-shirts, baseball caps, cigar…read morewraps, grinders, etc. Went here for a CA lottery ticket. Tried stopping by on a Sunday one time and they either aren't open on Sundays or close early. There's a 35c fee for using debit/credit cards.

Great smoke shop. The employees are very polite and the manager was very helpful. He didn't focus…read moreon his earnings as much as he tried to help. I came to him wanting to learn about rolling my own cigarettes and he gave me the full set up for less than $40. End result I ended up spending $40 and I had enough supplies to roll 2 cartons of cigarettes. With the taxes being what they are I strongly suggest visiting this shop and getting all the right equipment. Save tons of money for other distractions.

​I recently started going back to this shop after the change in ownership, and I have to say that…read moreYolanda is a big reason I'll keep coming back. She provides **excellent customer service** and always has such a positive, welcoming attitude. She is friendly, helpful, and genuinely makes you feel comfortable when you walk in. That kind of customer service really makes a difference and is something you don't always find these days. The new ownership is lucky to have someone like Yolanda representing their business. She has definitely made my experience a positive one, and I look forward to seeing her whenever I stop in. **Great customer service can turn a regular customer into a loyal one, and Yolanda has definitely done that for me!**

This is my FAVORITE smoke shop! I many smoke shops just to come to A&S. They ALWAYS have my…read morefavorite items in stock or they ask if I want a specific brand and they get it for me. They really good care of me! I highly recommend them!

Found this place on Yelp yesterday and went in. The guy behind the counter was super friendly and…read morecut us a really good deal on some of the items. I have a customer service-based business so I appreciate good service when I get it! I'll be back

I stopped it for smoking accessories and a cigar The guy…read moretook my $20 bill And when he gave me change it was change for a ten $10. The guy is a rip off Don't spend any money there

Great service ..good communication great prices clean shop.read more

Not that friendly also I bought a battery from here and it wasn't a good fitment had to buy a…read moredifferent one

Every time I come in here the folks behind the counter are always helpful and patient. They always…read morehave a wide variety of vape stuff and they have a lot of different pipes/bongs. It's the closest vape shop to me, but also my favorite one that I have been to in the modesto/Waterford area. You guys rock

I recently purchased a water pipe here. It's very cool and I have never had one quite like this. I…read moreget home and get ready for a smoke session and the water I had put in the chamber leaked out from the bottom. The plug that fits onto the bottom was miscut, and not sealing (which makes it air tight) allowing the water to leak out. I figured it should be a problem, tell the guy who owns the store, Habib, about it and he will make it right. Instead he was very rude! Refusing to give me any kind of answer then tells me it's his problem. Frustrated at this time I bite my tongue to prevent myself from telling this guy off, I ask the company's name that made the water bong he said they won't do anything. I spent $75 on something I can't use properly! You should not be selling anything there and learn how to treat people for you have no communication skills. You are uncapable of owning a store. You can't sell broken ass shit, tell the person basically that you don't care and it's not your problem. Now I am your problem! I've already filed complaints with Better Business Bureau and the Federal Trade Commission against you. Tomorrow morning I'm going to file complaint with city of Waterford. I will not stop until this place is shut down and closed for good!