DO NOT COME TO THIS STORE! My son who is visually impaired went into this smoke shop with his caretaker! He asked the guy at the counter for help picking out a bong/bubbler for herb/flower purposes and the guy lost in translation when he heard bong that he wanted a "bubble crack pipe!!! I went back in and explained to him that my son is visually impaired and needed a bong for herb burning activities. He said he asked the owner and he said NO RETURNS! I said we don't want a refund he wants a bong he can use, just exchange it for something of the same value. He said I can't return it. He was rude and told my son next time know what he wants before he comes in the shop. WE WILL NOT BE BACK!!! In response to the owner, that is not a bong/bubbler. That is meant to smoke crystal meth! And it WAS NEVER USED!!! WE SIMPLY ASKED FOR AN EXCHANGE AND YOU COULDNT DO THAT. MY SON IS BLIND! SAME ON YOU!!! read more

Smoke Zone - This is the bong/bubbler you sold. This is not meant for herbal/flower ingesting. Never used! - Tobacco Shops Near Me - Modesto, California

Came in for a few 510 thread batteries, because mine broke from another smoke shop that I won't mention. Owner was chill, knew exactly what I needed, found me some batteries with type C connectors. Great place with great prices . Will be back! read more

went in asking for a small bong to travel with put in mind I am visually impaired and cannot see completely. guy sold me a crack pipe. once I noticed I went right back and asked for an exchange for what I asked for. guy was extremely rude to me and told me to learn what to buy next time and refused an exchange. super rude and unprofessional. edit; responding to ridiculous comment from owner. how is this not a crack pipe? and where is this used? there is no sign of it being used as it wasn't! could've just exchanged but instead making false claims. horrible management and stinginess. lost a long time customer! read more

Smoke Zone - crack pipe I was sold when I asked for a small bong, clearly has not been used!! - Tobacco Shops Near Me - Modesto, California

Terrible customer service. The owner is clearly dishonest, in the business of ripping people off and a flat out liar. I will never waste my money here. The few 5 star reviews this shop has, interestingly says the shop owner is honest lol now that's funny - I wonder how much he paid for those? Don't waste money here. They'll sell you something you can't use, then when you can't use it they'll say they can't take used things...even tho you never used it. Aren't they nice? No? You're right. They're NOT. Just a liar read more

Rude customer service told me learn what to buy next time when I asked to exchange the CRACK PIPE HE SOLD ME

horrible customer service and policies, went in yesterday and paid almost fifty bucks for some dab cleaner a banger and a carb cap and the guy helping me didn't even wrap in my banger it imme broke before I even made it home. so I went back in asked for a simple exchange since he made the mistake of not putting it into bubble wrap. well the guy calls his boss and says there's is basically nothing he can do which to me is horrible customer service and management policy. Go to mr vapes instead they hooked me up after this awful experience. the glass was bette quality and less expensive as well. also I have a picture to prove how lousy the glass was that I got from smoke zone. read more

I'm not a smoker anymore. 10 years free of a very disgusting habit. But for you smokers out there this is a nice place. Stopped in there to buy some pipe cleaners for my cat's to play with. They have everything a smoker could possibly want. read more

INTRO: Eating at IN & N out saw smoke zone, decided to check it out with Wallace PROS: Wide Selection, Relatively cheap prices on water pipes, nice people, well organized! CONS: Hidden in the back corner, you have to look for it! CONCLUSION: Def. a returning customer when im in the area. Me & Wallace walked out with a killer deal on hand pipe. read more

First off I'd like to say that the owner of this shop is a very honest kind hearted man. He has a great variety. Prices seem very fair. Clean shop. I would recommend this to anyone in this area for sure. read more

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The owner is a very nice man. Great prices! All your necessary smoking accessories.

Love this place. The prices are good an. They have a little bit everything but my favorite thing is They're customer service. The owner is so friendly. And helpful. You just don't see that a whole lot anymore these days. makes a big difference read more

I just want to say this is the only place I buy my wife's smokes. The owner is always friendly and engages in conversation with me every time I come in. The owners sons are just like Dad! They also are always friendly and converse with me. I've been buying my wife's smokes here for the last 7 months since moving her down here from our home in the mountains due to her health, not once have they "had a bad day"! This is the only place in Modesto I go and it's the only place you should go also. read more

Went in for the coco Nara coals. A lot of shops are out of them but this place had them. Great customer service will definitely be back.

This place is one of my favorite smoke shops in Modesto. Not just because of their extremely fair pricing but mostly because of the customer service. Every time I've been it's either the owner or his son behind the counter. Both are knowledgeable and unbelievably friendly who greet every person to walk in whole heartedly without judgment of what they look like. That's the type of local small biz I'd happily support. read more

This place has been such a good spot to go to for the last 9 yrs they have a great customer service and i love the mom and pop atmosphere. Great prices,Good brands, N Great quality on all there inventory! read more

Went in looking for a specific herb - They had a decent selection, but it was extremely overpriced. When I asked the cashier he became very rude and defensive. read more

Every time I walk in we are greeted right away and we feel comfortable. The same dude is always working he always has a great attitude and is a pleasure dealing with. I only buy my papers here now he is never out. read more