Customer service is always great. All the employees are friendly and knowledgeable. I use this…read moreplace, my husband and my son all use it

Not sure how frequently this is checked, but I'm not sure how else to get a message to management…read more I've been coming here since I moved to this side of town--years now, and I have to say something. There is an employee here--an older woman with kinky/curly hair and it's currently purple--and she's the downright worst. Always extremely rude and nasty to me, but not to to delivery people or other customers, as I have witnessed countless times before. She somehow can remember to be very rude to me every single time I stop in, yet makes me repeat my order like we haven't been encountering each other for years now. Such a bad look for this place.

By far one of the best smoke shops in Modesto, they are by far top 3 in Modesto hands down people…read moremy disagree with me but nah there's no way around they super helpful customer service

Excellent service!!! Gentleman at the counter very patiently listened to what I wanted and helped…read moreme find something that worked for me. I had a vape pen and the liquid for it given to me as a gift. I failed to see the nicotine level was 18. That was a bit too strong. The gentleman there tonight discussed levels with me, what I like, and how much I smoke. It wasn't a major sale for them, but they treated me well and made sure I understood what I was buying.

NOTE: This account is dedicated to helping Kratom buyers navigate the obtuse world of smoke shops…read morein Northern California. Selection: 8.5/10. Awesome selection of powdered and capsuled dry leaf Kratom, extracts and 7-oh. While they don't display it anymore, you can find whatever you need by asking. Hours: 10/10. 24 hours is hard to beat! I've been at their drive thru overnight before and had an attendant not show up (not sure what happened) but that was only once or twice. Pricing: 9/10. As far as retail kratom prices go, these guys are super competitive, especially if you are a repeat customer. All in all, UR Smoke Shop is a great option for Kratom buyers in the Modesto area. I've received deals from them that blow away any other smoke shop in the 209. Good people.

They always to outta their way for customers! No matter if you've only been there 1 time or 100…read moretimes. After going there for a while, you tend to become more of family. Also, if they don't carry something you want. All you have to do, is ask. They will do their damnedest to get it.. All in all, if I could give more than 5 stars. This is the place I would give it to! Keep up the great work guys!

Always has what I need at prices you can't beat!! Excellent, friendly service…read more Clean inside and out.

Best smoke shop in the 209! The owners have a wide variety of items and are knowledgeable of their…read moreproducts. Customer service is too tier and you get the most bang for your buck. Definitely check em out

Awesome customer service. The owners were not only helpful, but patient and courteous. I'll be back…read moreagain.

Great service ..good communication great prices clean shop.read more

Not that friendly also I bought a battery from here and it wasn't a good fitment had to buy a…read moredifferent one

Amazing service and vibe. Best spot to find cigars. Definitely recommend if your near the arearead more

This place was quite a find! I was welcomed warmly and they have a huge selection of premium…read morecigars. I found this place to have the perfect atmosphere to enjoy a cigar. The chairs are comfortable and their ventilation system is top notch. I will always find my way back here whenever I'm in the Modesto area. I wish they would relocate to Los Angeles!! Mike R.

Lex was amazingly helpful and got us more than what we thought we needed but if it wasn't for her…read morewe would have been lost! Anything you need come here and ask for lex

I bought a bong here a few months back and had really good customer service. I recently went in…read moreand they sold me a vaporizer that turned out to be some contraption the owner made himself. I returned it twice but each one they sold me either didn't fit or was too hot to vaporize concentrates. It just caused the wax to flare up. Despite this being an obviously defective product the store refuses to do anything about it, and I am out $90. I will never be shopping here again.

This place has great variety. Wais is cool and helped me find what I was looking for…read more This is my go-to spot!

They sell INFERIOR products. NO REFUNDS…read more Service is cool, the dudes there are really kind and some are helpful. There's one that just kinda, Is there. They do have a ton of different types of things. Even options that are wild! Their value is pretty decent. The reason for the low stars is because every vape pen battery ive bought lasted about a week. Then never worked again. Some wouldn't work the very first time. No return policy, no store credit. I bought 2 separate mini dragon eggs, the first one was absolutely perfect. The 2nd stopped working within a month. So then I bought another product from the Lookah brand and, yet again, it stopped working almost instantly. Before this happened I spent tons of cash there but I am NEVERRR going back there and hopefully none of my friends will when I let them know. Just buy whatever isn't battery operated and you're good! Just make sure you ABSOLUTELY want it because there is NO REFUNDS.