genuinely f**cked me over by not deli a package, than not letting me pick it up and then not…read moredelivering it on time. Horrid experience.

This store has the worst I mean the worst delivery drivers,they withhold your packages,then they…read morefind an excuse saying they miss you,then then they never showed up and here I'm waiting for my package while he was just around the corner,bad business 5420 A backley Rd.

It was a pleasure to visit Staples Battle Creek. The gentleman, Brian was extremely polite and…read morehelpful. He definitely is a blessing to this store.

Well stocked, staff is friendly and knowledgeable. But WOW…read morethis place is dirty. I don't belive the floor has been mopped in MONTHS.

Working with Morgan made this print job so easy! The program turned out amazing and I can't wait to…read morework with PostNet again in the future.

I walked in on a Saturday around 1 pm. I needed to have something absolutely stunning for my son's…read moreservice right away. It needed to be flawless. They came through and far exceeded any expectations I walked in with. Thanks to them, we have beautiful memorial items and a truly larger than life representation of our boy. Thank you for providing caring, quality, and stunning service.

This is my regular UPS store so I ship out from there often. They are always fast, friendly and…read moreefficient. I appreciate not having any hassles when I'm in a hurry! Thank you!

This place still has not improved. Had to pay for an envelope because I didn't bring the original…read morepacking. So their website info stating that they don't need original packing is not accurate. I only come to this location because Amazon made me. Their customer feedback says it all.

I love this place! I was just reading some of the reviews. I'm shocked at the reviews that are…read moretalking about poor service. I have been to the store so many times over the years and have never had anything but excellent, service. The staff has always been friendly, knowledgeable and efficient. I highly recommend utilizing their services. For those that have not had this opinion, I'd say give them another chance.

Fast and easy service. Any time I need a fast print,…read moreespecially with projects and resumes they're paper quality and fast service can't be beat. I either put in my order online and if it's less than 10 pages I receive my notification that it's ready for pick up in 30 minutes or so. This location also has several computers that you can also use to either look at documents and also print. They are have an email you can use and send them your documents and they'll print them if you do not wish to use the computers. All around a great place for fast prints.

I do most of my mailing through the regular post office, and have historically only gone here to…read morereturn equipment to cable providers who typically have an agreement with UPS for returns of modems and things like that. But a coworker of mine needed some supplies in a hurry, and since the box was going to be fairly large and contain some fragile items, I figured UPS would be a better bet. There was a substantial line out the door when I arrived, but it probably only took 15 minutes for me to get up to the counter since they were very well staffed. While I was in line, I noticed that they really offer quite a lot of services I wasn't aware of, including document shredding and printing of posters and mailers. They even have greeting cards. They were also fundraising for Toys for Tots at the counter, and accepting donations for the cause, and I'm always a sucker for a business that supports good causes!

If I could leave ZERO stars I would. I just visited your location and I was very disappointed at…read morethe lack of customer service and rudeness I experienced. We were in the store today, Saturday 8/11/23, about 15 min before 3pm preparing our packages for return/and shipment. We were told the following excuses: "we have to clock out", "this is a busy location and "we can do a couple of your returns only, because "we have 4 hours of work in the back" "this is a franchise locally owned and we have to clock out at 3pm" the two reps Ignoring the fact that customers were in the store trying to check out, that needed taking care of completely, not just a couple of the packages. I felt rushed and like I didn't matter. I also noticed rudeness towards another customer completing a transaction right before us. Unacceptable. We left ASAP as we will never do business with a company that treats their customers this way. It wasn't even busy! Unbelievable. I'd recommend driving to a different location and avoid this one. Customer service is not their top priority.

Used to ship my golf clubs. They had, and recommended, a box so I bought it and took it home to…read morepack the golf bag. Box didn't have a top to it. Took everything to the store and, of course, they had the correct top. Shipped on time and everything was delivered quickly and damage-free. Employee was very helpful.

Customer service is excellent and they're always polite when helping me with my packages.read more