Love the customer service at Flashmail. So handy for FED EX and more…read more Been coming here for over 10 years

This is a small shipping center - but don't let its size or location fool you! Looks like a family…read moreowned business (and I'd prefer to support them rather than a large corporation). I actually came for finger printing for my new job, and this was the fastest I have ever had it done. The service I received was quick, and the person I interacted with was friendly and explained other services they offer there as well. I'm looking forward to returning to use it as a mailing/shipping center, and they sold some other knick knacks there as well.

I often have packages to pickup or ship and do not always have time or feel like finding a big name…read moredrop-off site. Glad I looked up this place one day. Not only was I able to have my package needs met, I was also able to purchase packaging supplies. Additionally, I learned they have some mailbox space and notary services. So glad I stumbled across this store, now I have a convenient place I can trust with my packages. Bonus, it's Black woman owned!

UPS dropped off my package there after an attempt delivery at my house. The next day; I picked up…read moremy package there. The lady there was very courteous, understanding and helpful. I recommend using these guys to ship anything.

This gotta be the best UPS in the immediate area hands down and they get u in and out with a smile…read more Been coming for years but parking is limited!

Even though parking is limited, I'm always able to get parking because of the several 10 minute…read morespots right out front. Great service, quick and easy. I appreciate the neighborhood option.

Took package to UPS on Saturday 3/28. Wanted overnight delivery from Baltimore MD to Rehoboth…read moreBeach DE (2.5 hours away) They said soonest delivery on Monday 3/30 by 5pm. I paid extra to have package delivered (total charge was $53.82). Package was not delivered until Tuesday at 11:30am. I called UPS directly and was referred to the individual store #1162. Store refused credit for the difference saying it's not "guaranteed" by delivery date/time. That's what I paid for! I wouldn't have paid extra if I didn't need it sooner! Both UPS and the store refused to issue a credit for the difference, probably $10-15 difference. Terrible customer service, I had to search for a phone number as it isn't listed in the app. Also the first person I spoke to didn't understand American English so I had to repeat several times and she still got it wrong, thought I hadn't received package when I told her several times I had and I was just seeking a price adjustment for the delay. Very frustrating experience, cost me about an hour or more for no satisfaction.

Rude, unhelpful, and unprofessional. The owner of this store is extremely rude - he claimed to not…read morehave a package that was delivered to his store, then returned it to sender an hour later. He was entirely unwilling to help me and became frustrated and abrasive when I asked for more details. Very unprofessional.

Great service, friendly, perfect location off RT 40. We ordered fliers for our business. They are…read morefast and fairly priced.

Courteous, convenient and professional service. I used them for notarizing a document, and it was…read morean easy process. d

I just needed to print something; but it sure is helpful finding a place that lets you do that…read morereasonably efficiently. Even after Google Drive betrayed me, I was able to email my file to FedEx, which immediately returned a link that I was able to use to download and print my file. Convenient. The location was open for good hours on Sunday, and was a nice downtown building with plenty to offer besides a printer. I've always had good experiences shipping with FedEx, but the whole selection of office products and services is helpful for a frequent traveler like me.

Each time I keep coming here, my experiences get worse. Store is not large but has a few main…read moresignage's. I've mainly picked packages up with ok staff. This last time was a drop off and the staff who I tried dropping my package off was very rude about telling me I needed to scan the package myself before dropping it off. He was unhelpful in letting me know where before I figured it out and was able to leave my package. There was no signage for the scanner machine and staff have never been that friendly but this was just a rude exchange. Unfortunately, it's a close location to me so I use this place only if necessary but the staff are not that great from my experiences.

Waiting for my package whole day, was not delivered and item was sent to UPS customer service…read morecenter. Went there, ABSOLUTELY ZERO CUSTOMER SERVICE! RUDE!

So I ordered an iPhone 14 pro max from Verizon. (2 day shipping) by Friday when it was supposed to…read morebe delivered, they updated the delivery time twice. The first being between 12pm -3pm.. by 2 pm it was updated again saying it will be delivered by 7pm.. around 6pm I get an email saying an attempt was made.. I was off work that day so I know no one tried to deliver. I gave the benefit of the doubt and decided to pay the $5.99 fee to hold it at the facility on 6505 quad Ave, 21205. So I waited until Munday to pick it up. Got to the facility around 10am. Picked my box up, and thought (this feels light) as I'm going out the door I was so excited I started to open the box before getting to my car. I looked at the box and it looked like someone untapped the box and rolled the same tape back on, opened the box and it's only my apple watch which I ordered as well. Took the box back and spoke with the same clerk who told me the manager that deals with theft isn't in and he can only mark the package damaged. And then says "it's crazy that they took the phone and left the watch" and says they have an issue there with employees stealing. In a business to insure that you are not liable for things like theft why wouldn't you take precautions to stop it. There are too many bad reviews saying the same thing, it's bad for business, and frustrating to customers. And don't tell me it's nothing ups can do about it. Because there's a lot you can do.. it's called laziness and Unempathetic to the people you serve. If I didn't have to I would never use UPS. But I can't control where I buy things and who they ship with but I do know myself, I will never use UPS as a shipper. Terrible customer service, terrible driver service. The same Thing happened when I ordered my Samsung Z fold 3.. so disgusted!!!

I needed to move my mother on fairly short notice. The Felco team helped me pre-pack a majority of…read moreher household items one week before the move day. Felco also handled donating and trashing the remaining items. Move day went so much smoother with all the smaller items already boxed. They took great care with all the furniture, right down to the decorative items which they individually wrapped. At my mom's new place, they positioned the furniture and helped place other items around the room and into closets. They made the process as easy as I had hoped it could be. They were on time, fast, efficient, careful and very reasonably priced. I highly recommend Felco Packaging Specialists.

From the owner: Senior Move Specialist. Lowest Prices in Town!…read more We Specialize in Helping Seniors Move ! Lowest Prices in town! We Also sell boxes! All Sizes in Stock! Delivery Available! We Purchase Obsolete Packaging Supplies. Boxes, Tape, Packaging Materials. New, Misprints, Used. Complete Packaging & Shipping Services available. We have been serving the Baltimore Metro area since 1937. Please see us for any and all of your packaging and shipping needs.

I heard nothing but good things about this small spot via the Next Door app…read more The store is tucked away on the far left side of the shopping center between a hair salon and nail shop. Went inside and was greeted immediately by a female rep. I immediately can see what I was looking for, which was a small packing box for a wine tumbler. I really didn't look around, but would definitely utilize this little place of heaven to ship items or purchase packing items. Support your local small stores.

I love supporting local businesses and this shop is not only right down the street from us. They…read moreare the most friendly and accommodating people -- especially when I have my kids in tow. They have given them little toys to play with or candy while I am checking out. Another perk is that they are even open later than the post office!