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    UPS Customer Center

    1.9 (77 reviews)
    Open 9:00 am - 6:00 pm

    Services - UPS Customer Center

    Shipping centers

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    6 years ago

    Horrible customer service! They need a class on how to speak to customers when they come in to pick up their orders.

    Helpful 2
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    Photo of P P.
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    8 years ago

    Helpful 4
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    8 years ago

    Helpful 1
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    9 years ago

    Helpful 4
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    6 years ago

    Helpful 1
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    Photo of Mr. S.
    30
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    11

    9 years ago

    Helpful 2
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    Photo of JD S.
    78
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    6 years ago

    Helpful 0
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    Photo of Desiree J.
    1200
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    13

    8 years ago

    Helpful 1
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    Photo of Shelly A.
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    8 years ago

    Helpful 1
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    6 years ago

    Helpful 0
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    9 years ago

    Helpful 2
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    7 years ago

    Helpful 1
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    Photo of A C.
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    7 years ago

    Helpful 1
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    9 years ago

    Horrible service. Multiple times trying to deliver to our store before we are open. This center does a horrible job servicing our account.

    Helpful 2
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    10 years ago

    Helpful 4
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    Photo of David Y.
    546
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    12 years ago

    Helpful 1
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    12 years ago

    Helpful 1
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    8 years ago

    Helpful 0
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    Oh no 1

    8 years ago

    Helpful 1
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    13 years ago

    Helpful 0
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    8 years ago

    Helpful 0
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    Photo of Carie L.
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    77
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    10 years ago

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    8 years ago

    Helpful 1
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    Photo of Jim D.
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    8 years ago

    A friendly group of people who are always willing to help !

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    Photo of Jake B.
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    8 years ago

    Helpful 0
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    11 years ago

    Helpful 2
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    7 years ago

    Helpful 1
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    13 years ago

    Helpful 2
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    9 years ago

    Helpful 1
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    10 years ago

    Helpful 1
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    12 years ago

    Helpful 0
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    7 years ago

    Helpful 0
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    10 years ago

    Helpful 1
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    12 years ago

    Helpful 1
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    11 years ago

    Helpful 0
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    11 years ago

    Helpful 6
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    11 years ago

    Helpful 3
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    Page 2 of 2

    Ask the Community - UPS Customer Center

    Review Highlights - UPS Customer Center

    Everyone in this processing center needs a raise!

    Mentioned in 2 reviews

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    FedEx Ship Center

    FedEx Ship Center

    (42 reviews)

    In the past 10 years, I have seen the USPS postal service become VERY unreliable for incoming and…read moreoutgoing packages and mail. Many sent items and expected items have been lost or stolen. Even certified mail or return receipt mail goes missing frequently. Seems that USPS only really cares about your package if you use the more expensive priority mail. Even then with the tracked priority mail, I have had packages go missing. Unfortunately, if you have to ship to a PO Box then you HAVE to use the USPS. In those cases, I always use Priority Mail. UPS has a better record than USPS but still mistreats and loses packages. I have had the BEST success with FedEx. I have only ever had one package lost. According to FedEx it is still circling Nashville. When using FedEx I have the best service and experience when I go to the corporate ship point on Nichols Drive. This is where the packages go to anyway, so I go straight here instead of the FedEx Kinkos locations. I have had a MUCH better experience at Nichols Drive than ANY FedEx Kinkos location. Paulina is a consistently excellent employee at this location who always provides excellent customer service. I use the cheapest ground option and allow plenty of time for shipping when I can to save money.

    My contact at FedEx is trying to fix the issue…read more FedEx ground...for several months now packages have been arriving at another address. I call the 800 go FedEx over 20x and issue is never resolved and cases closed. I called into this location and expected a call back as promised. No call back. It seems like nobody cares with this company.

    UPS Customer Center - shipping_centers - Updated May 2026

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