Came in for a shovel and salt that day before the storm. Got the shovel, but the guy there was…read morehelpful about when they'd restock on salt that day. he let me warm my gloves on the radiator. Nice store.

They probably have what you need and they can help you with what you want to do when you're not…read moresure.

Since moving to Roxborough over 29 years ago, I have been shopping at Stanley's Hardware. I have…read morenever had a negative experience with their customer service. Last week they went above and beyond, clearly deserving of media mention. Last summer I purchased a Weber Grill. I immediately had an issue with the casters not working. I called Ernie who dispatched his crew to retrieve the grill and try to fix it. It was missing many screws and one of the casters had fallen off. The crew brought back the grill, supposedly fixed but I have had difficulty with the same casters since last year. They will lock in place, and not stay unlocked thus making it almost impossible to move my grill. Finally, last week one of the casters just broke off entirely. This was two days before my July Fourth cookout. I called Ernie back and he immediately remembered me and dispatched another crew to assess the situation . When the crew arrived, they realized they would again have to take the grill back to the shop. A few hours later I got a call from Mike asking me if I wanted to have the repair done by Weber under the warranty or if I wanted them to try to put on new casters. I told them to put on universal casters because I did not want the same casters from Weber. A few hours later I got a call from Mike telling me the repair was complete and could they drop off the grill. I said sure and how much did I owe them. I was then informed I didn't owe them anything. I cannot thank them enough. I especially want to shout out Ernie, Mike and the owners , Mark and Alex Jaconski who run an exceptional business.

An amazing local hardware store. It has everything you need and even people to talk to in the…read moreevent you aren't quite sure. They really go the extra mile when it comes to customer service. Stanley's is the classic small business the neighborhood wants to keep in place for their needs big and small. I've been blessed that I haven't had too many emergencies in my house but knowing a Stanley's run can be done quick sets my mind at ease. The best I can do to support them is to continue to visit in those non-emergency moments like when I need a key made or a small piece of hardware.

Excellent Service Large selection of items…read more Great value, location & hours. John was very helpful with my purchase of 3" X 1/2" screws.

I always had a positive experience at 10 Th St Hardware I have purchased many things there a week…read moreago. I bought two plants for my balcony and unfortunately they died. I called 10 Th St Hardware to see if I could with my receipt come in and get two more for the two that shouldn't have died within a week and they told me that it was not in the return policy to take back any plants to die I find this so unacceptable. They are seasonal potted flowers and there was no reason for them to die. There was also no reason not to exchange them. I will not be returning to 10th St. hardware because of their customer service.

Terrific hardware store. They always have what I need. The staff is very friendly and helpful.read more

There's a little bit of everything. Selection is good but then there probably 2-3 people who…read moreactually know what to do or how to complete something. The person who greeted us was definitely new and the other workers helped out as much as they could. I think it's a solid store. You can probably find anything you're looking for from kitchen stuff, plants, hammers, nails, even knife sharpening. I tried to sign up for their ace hardware program but it was unsuccessful linking my account and they had to take time finding the brochures to apply for a new account. Then it didn't work for the coupon, oh well. I think my knives will be sharp (6.99) per knife. They use the resharp machine that I'm a fan of. Perfect before thanksgiving!

A little hard to find BYU's once I did, the shop keeper was very helpful in assisting me find what…read moreI needed. There is an amazing selection, considering the size of the shop and I'm sure you'll find all you need there!

We popped in to buy some drano and the guy at the cash register took a look at the one we had…read moreselected and was super helpful in informing us how to use it properly. Apparently we had basically picked up industrial strength version that can be lethal if not applied properly. So dangerous it even comes in a BAG. (Don't judge us, we shed a lot of hair). He was a fountain of knowledge and made sure we knew how to wear protective clothing and how long to wait before we took a shower after for safety reasons. He knew WAY more than I would ever expect someone to know about this product and cared more about our safety than he was obligated to. 5 stars for this hardware store. We'll definitely be back. Also feel a need to address the comments about this place being rude. I witnessed him interacting with another customer in a very direct no-nonesense way. Not rude AT ALL. But I could see if someone expected niceties and a "hows your day" they might come down harshly on this place but that wouldn't be fair. It's a hardware store. You're in and you're out and you want someone who knows their stuff to help you out. We will be back!

The older man at the register was extremely rude and condescending. Next time I'll go to…read moreRittenhouse. Why pay someone to be rude to you?

THE BEST THE BEST THE BEST....focused... professional,,, friendly, able t…read moreo problem solve... how fortunate we are to have this store and their fine owners here to help

Basics there in a pinch which is great when I don't have time to run out to a larger shopread more