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    Universal Waters Plant Operations

    5.0 (1 review)
    Open Open 24 hours

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    Services - Universal Waters Plant Operations

    Water purification system cleaning and maintenance

    Water purification system installation

    Water purification system repair

    1 More Service

    Water suppliers

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    8 months ago

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    Kelvin E.

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    Patrick's Heating & Air - Seniors save 10% on Wednesdays!* Check out our website for more specials.

    Patrick's Heating & Air

    (15 reviews)

    I regretfully have to update my previous review. I need to be able to trust a company that I'm…read moredoing business with. I asked Patrick's to give me an estimate on installing six smoke detectors because the ones I had purchased were not compatible with what I had previously installed. I assumed that this was a small basic job. They quoted me at $300. When the electrician was here, I questioned the quote three times and all he could say was he didn't make the prices. I politely declined the service and did a little research on my own. It turned out that all I needed was an adapter that easily plugs into the old wiring input; a 12 pack of adaptors is $22 at Lowes. A difference between paying $22 and $300 is extreme. The man at Lowe's isn't even an electrician and he gave me this answer off the top of his head immediately. The electrician from Patrick should've known this information off the cuff. He should've been able to point this out to me but he didnt. Even after asking him about it three times all he did was shrug his shoulders and offer me a quote of $300. This made me question everything about this company. How can I trust a company if they're not willing to give me basic knowledge to avoid a hefty charge for something that it was completely unnecessary? I don't know if this electrician just didn't have that answer (which is unexplainable to me), or if he did have the answer and he failed to give it to me, hoping that I would pay $300 for it. Either way, because of this I won't be renewing with Patrick's service plans or doing business with them any further. This really disappointed me because I thought I had found a reliable and trustworthy company to do business with on a yearly basis including other small tasks like installing my new faucets, smoke detectors, and other things they offer. I'm glad I discovered this prior to paying them for anything. I'm also curious how many other customers out there are getting charged outrageous prices for unnecessary things. Being a successful company goes way beyond sales and numbers. It's about building trust with your customers and having your brand reflect reliability. That means having basic knowledge to offer your customers that will actually save the money instead of cost them. I can't explain this $300 quote. Had they mentioned these adapters I would've been willing to allow them to do such an easy thing that I could've done myself at a way more reasonable price for their time. The truth is, it ended up costing me $22 to install six smoke detectors - which took about 12 minutes of my own time. Anybody doing business with Patrick's needs to be aware of this? They should be asking questions doing their own research and back checking what prices and quotes they're getting and legitimate explanations they are given for that work. I do not recommend this company. I called afterwards and told them about this experience, and they didn't give me any impressive answer or response about it. If you're doing business with Patrick's, get a second opinion. Otherwise you might be paying hundreds of dollars out-of-pocket for things that cost you $22 to do on your own.

    Horrible experience over charged about 10k for a new airhandler heating and cooling system. They do…read moreno honor the warranty either! Very disappointed on how they took advantage of me. They didnt replace the wood board where the unit sits. They didnt replace the inside where the filter sits. They didnt replace the cement pad that the outside unit sits on and its very very uneven. I asked for a digital manual J load and was told it was too much work. That they can use the square footage 2217 sq and I was given a 3ton needing a 4 ton (now I know machine runs non stop) just bc the home had a 3ton doesnt mean swap it out n put same a reputable company would know this. Im very frustrated. I was misled and paid over 17k fr a swap the wrong size lower seer and worst than what i had before. I called still not cooling home they showed up spent sometime in the home issue not fixed and asked me if they put a low level uv may I add if I would remove the review. ABSOLUTELY NOT. I would like 7k back to bring it closer to what it really cost. Tricked me also i thought I was buying American do your research. Daikin purchased Goodman Global Group, Inc. in 2012 for $3.7 billion to establish a major manufacturing and sales presence in the United States. This acquisition, which included the Goodman and Amana brands, allowed the Japanese company to expand into the North American residential HVAC market. Goodman was later renamed Daikin Comfort Technologies North America, Inc.. I pray they do better by their customers customers.

    3 Waters - Catalytic Carbon Filter and Softener.

    3 Waters

    (25 reviews)

    Horizons West / West Orlando

    I found Cody searching for a reputable, honest, trustworthy and professional company to review the…read morecurrent system I had in place. Cody provided a wealth of knowledge and fixed the current system. It was not correctly installed nor installed with care. Cody was able to redo the installation, reset the settings, and cleaned everything. True attention to detail. I wish I would have come across 3 Waters first, but I'll certainly continue doing business with Cody going forward. Hands down the best business in town for your water needs. It's rare to come across small businesses who are honest, prompt, great at communication and follow through what they say they'll do. Cody is personable and truly goes above and beyond. Thank you Sir!

    We didn't have power to our water softener and the company that installed ours went out of…read morebusiness. I looked on Yelp and found Three Waters. Cody, the owner didn't mind that we hadn't purchased the softener through him and agreed to come out and take a look. He arrived in the time slot that he gave us. From the first conversation until our service was finished he was not only caring and honest but he was personable and did a lot of extras including replacing all our filters in the under the sink water filters and fixed and programmed our softener. His service call was also affordable. I will defiantly make 3 Waters my go to company not just for the reasons listed above, but because he is a local business man and cares about his customers.

    Duke Energy - The customer service rep tried to say the payment arrangement was the 13 when I made it for the 15th

    Duke Energy

    (48 reviews)

    East Orlando

    The WORST customer service I've ever had. I wasted over an hour on the phone speaking with 3…read moredifferent "agents" only to get nowhere. Second agent actually told me that everything the first agent said was incorrect and she'll have to write up a report for him. Third agent told me that the second agent was incorrect. Third agent gave me a different department's phone number to call to speak to a 4th agent and now it's past closing time. They also speak at the speed of a snail. I just need things fixed, I don't want to be asked how my day was 2+ times in one call...with the same agent. And how come one agent could transfer calls and another agent couldn't? Almost feels like Duke purposefully wastes the customer's time so that we'll give up and just pay the bill.

    assistance This month, we had to pay about $350 when our…read moreaverage monthly bill is about $165 all because they are charging us extra to pay for those getting financial assistance in getting their bills paid. We are also in need of financial assistance, but we're not going to take advantage of the government like most currently are. If only there was a better electric company, but the government of course owns Duke Energy, so majority of us paying our bills on time get screwed either way. It's ridiculous to be honest. Nothing but crooks. Duke Energy is a horrible company to be working with. They take advantage of people all the time. They're the reasons why the dams in WNC were released during Hurricane Helene. All because of land grabbing. Crooks for sure.

    Universal Waters Plant Operations - waterpurification - Updated May 2026

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