Mike answered straight away on a Saturday at 7pm. They provided a price and were out within 30-45…read moreminutes. They replaced and upgraded the 6.5 year old 20 gal tank that went bad with a 44 gal tank, along with the pressure switch and pressure gauge. Joe & Mike were very knowledgeable, very efficient and completed everything and gone by 8:30pm. They also educated us on how to flush the tank twice a year to have it last longer and work better. I recommend these guys and will call on them again if ever the need arises.

Our well stopped working suddenly, called Joe and Sons and they arrived within 45 minutes,…read morediagnosed the problem and had it fixed in less than an hour. Replaced both the switch and had them swap out the small 25 year old tank with a much larger one as well. Very happy with the speed and quality of their work.

We met with Wesley Nichols at our home in Stone Creek, Ocala for a residential water test as part…read moreof a property transfer. Wesley happened to be in the neighborhood and was available within 30 minutes. The testing only took a few minutes. A high level of total dissolved solids (TDS) was indicated, and Wesley identified a faulty water softener was the contributing source. We disconnected the water softener and are flushing the system to clear the elevated TDS. The whole inspection only took about 30 minutes and Wesley provided the service free-of-charge. Great job.

I contacted EcoWater of North Florida in Ocala on 08/12/25 with a service-related question. My call…read morewas directed to their service department, and I left a clear message for Mindy. As of 08/18/25, I still have not received any return call. In the past, when this service was provided by SWS under Skip, I could usually count on a same‑day or next‑day response, which made the process much smoother. Since the acquisition by EcoWater, this has not been my experience. I can't fully comment on their actual service work, from a customer service standpoint, lack of follow-up is disappointing. I cannot recommend relying on EcoWater for time-sensitive or urgent service needs. Hopefully, service issues will be addressed moving forward.

Cody was so easy to work with, along with Vince who set up our water softener system! He is fairly…read moreprice and will not try to upsell you on anything your house doesn't need! Need better water? Definitely call Cody!

Submitted a service request online to inspect my current system and Cody responded within a couple…read moreof hours. Onsite he was very thorough and clearly explained everything. I appreciated that he didn't try to pressure me into buying a new system. Very highly recommend!

Florida Pure Water Services did a fantastic job! They replied to me in the weekend and set up the…read moreappointment for Monday with the sales rep. Sales did great! He was very passionate and a true believer in the product. His demo did open my eyes to a couple really interesting facts and I am a life learner so I liked that. The install was the very next day! Beautiful work. Very friendly tech with my family. I had two paver stones for him to use as a base and he installed the resin filters to perfect level with all new valves and disposed of my old unit. They intrigued me with their partnership with a gentle soap partnership so I am honestly looking forward to trying them out. I had some eco friendly soaps in the military so I know they can work especially with purer water.

Excellent service and follow up. Damian and Vito are experienced and personable. Happy client…read more Great customer service.

We have been using Adams since we moved to our home about 9 years ago. We have salt delivery setup…read moreon a steady routine which is great because I don't even need to be home! They arrive early enough that it doesn't interfere with any water cutoff. The staff is always kind and professional. The few times we had a problem Shawn was available for service promptly, solved the problem and did not try to over charge or sell us unnecessary parts. I have referred them to neighbors several times and will continue to do so.

I had Shawn the owner here and he explained everything in detail and there was no pressure to buy…read more I asked him about other water companies and he explained the difference between the cheaper companies and theirs. I went with Adams when I found out Dialysis Centers use them exclusively, and their water has to be super clean. I am so glad I did. There is nothing to do to keep the system working except add rock salt every few months, and that costs less than $10. I don't have any idea what the unhappy reviewer is angry about. There is no monthly maintenance and their systems works great. Call Shawn, you won't be sorry.

I had a new tank put in several years ago and periodically have minor repairs to the well. earls…read morecustomer service is the best by far. that makes a big difference to me and all the staff are kind and knowledgeable. I won't go anywhere else

This company was very good to me. Leonard who did my repair was very professional and well educated…read morein his work. He showed and explained my problems to me. I called this morning and they were to me within a few hours with no emergency fee. I highly recommend this company

We moved to Florida from Hawaii. Notice the water quality was horrible, my skin was dry and itchy…read moreafter shower and my face started breaking out. Also the water smells bad. I started searching for purify water company immediately. After going through all the reviews on yelp and google. We decided to go with "Pure touch water". Made a call, and they answered right away. Making an appointment was easy, fast, direct and simple. They send out appointments notification through email and text. Nima came over the next day, pulled out his test kit to tested our water, and the water quality was horrible. Nima took the time to educate us and explained everything in detail about the water in Florida. The water we are all using is basically poisoning us slowly. So, we decided to get the best water purify system they have and an alkaline water system for drinking. Then comes Ken, our installer. Ken was very friendly and professional. I can tell he takes pride into the work he do. Ken explaining everything in detail, where the system will be install, how the system works, he make sure all the tanks were aligned perfectly apart. Test ran, make sure everything was working properly. His work ethic, was superb and unmatched. Very detail oriented. Never have I met anyone work the way Ken does. After installation was finish. Ken tested the water and show us the results. Now our water is ph 8 and drinking water is ph 11. Is been 2 weeks now after the system installed. My skin shows big difference, no more dry itchy skin. I have noticed I have more energy. 60%-70% of our body are water. Having clean water to drink, shower and was the chemical of your vegetable is very important. Stop using toxic water. If you care about your health and the health of your family. Don't wait, give them a call. Start living a healthy life. Thank you Nima, Ken and pure touch water. Amazing company, amazing team and great price. Worth very dollars.

Ken Cepero came this afternoon to change the filters and check the water and clean the pipes. He…read moredid a great job and also gave us good advice when we asked him a few questions in general. Equally important is that Ken is a respectful, friendly, and polite person. We certainly appreciate his behavior. I would recommend Pure Touch Water Filters to anyone that require this type of well water services. Hector