They are great. I called at 8:15a.m. I asked could it be in the morning instead of afternoon for my…read morenew hot water heater. The manager moved things around so that I could get the install in the morning. I would definitely recommend this company. The installers kept me apprised every step of the way. I will recommend them to ANYONE and EVERYONE! Well done!

We called them yesterday, and they told us they would be out first thing in the morning. On point,…read more8am, major work needs done, they finished in a few hours. Phenomenal. I will recommend them to ANYONE and EVERYONE! Well done!

I will never call anyone else. They are fantastic and work efficiently. They also do the work at…read morea reasonable price. By the way, I have used them several times and shared the info with my friends who also feel the same after using Max's

Oh my goodness, needed a plumber to come look at my water heater. Was willing to come today since…read moreit's been so cold. Came and replaced the heating element. Also looked at my ice bin and is ordering a new one. Took the time to listen to my concerns about needing a new shower head. I'm truly blessed that I found George. Very professional, honest and reasonable. Will tell my friends about Max plumbing.

Have used these guys several times and they are friendly honest folks. Very professional and great…read morecommunication. I will continue to use them as needed and will refer them to family and friends! Highly recommend Tri City Service Repair!

Max and Kyler are absolutely amazing! They initially were hired by my landlord, but have been…read moreavailable for me on multiple occasions thereafter and have not disappointed. I completely trust their judgement and know that they have my best interest at heart and always want to help. Very knowledgeable! They are extremely reliable and always give ample notice before arriving. So grateful and would give them ten stars if I could!

Thank you for coming out last week to fix my hot water heater. I now have flowing hot water & I…read morecouldn't be more happier. Special shot out to Lee for doing the work. I called on Wednesday, they tried to add me to the list for that day but ended up coming out on their next available day. Everything worked out as it was supposed to with great communication. I'll be calling for any future plumbing problems.

I would like to extend my sincere gratitude to Shack and Michael for their excellent customer…read moreservice. They have demonstrated their genuine care and dedication and respect to my husband and I (Navy Veteran). Their professionalism, patience, and willingness to assist us in making sure we had the right garbage disposal. They truly went above and beyond, and I want BSR Plumbing to know that Shack and Michael exemplify what exceptional customer service looks like. Their commitment to their work and professionalism is deeply appreciated and should be recognized. With heartfelt Thanks! The Dr. Jay & Angela Valdez

they've always been prompt on time considerate and get the job done at a reasonable costread more

everything about this place is great! I dont know why there…read moreis such negative reviews, the owner is the nicest person ever and i know he takes care of his customers!

I cannot in good conscience recommend Tri Supply to anyone for any reason. Our experience with them…read morewas an absolute nightmare from start to finish, and it's astounding to me that a company can function with this level of incompetence and carelessness. We purchased a $1,300 custom back door from Tri Supply because our home was brand new, and the builder had already used Tri Supply for the existing doors. They had all the specifications and exact measurements, so this should have been a simple transaction. We met with Catherine, who placed the order for us since we wanted to replace our full-length glass back door with one that could accommodate a dog door. The first door arrived a few weeks later. After taking apart our original door, removing all the hardware, and preparing to install the new one, we discovered it was a foot too short. A glaring but forgivable mistake. Catherine apologized, admitted the error, and assured us she would fix it. The incorrect door was picked up the next day, and we waited another week and a half for the replacement. When it arrived, it looked correct, so we once again went through the painstaking process of removing and reinstalling hardware on a nine-foot solid door--only to discover that this one was 3/16 of an inch too wide, making it impossible to fit. Handling and rehanging a massive, heavy door like that is no small task, and the level of frustration we felt cannot be overstated. I am a disabled veteran with back issues so this was a tall order, quite literally. We reached out to Catherine again, stayed polite and patient, and asked for someone to come measure the door properly. Instead, we were told to measure it ourselves, which we reluctantly did. Tri Supply then instructed us to leave the door on our front porch for pickup. It sat there for five days before they finally retrieved it, despite multiple calls from us. Another week and a half passed before the next door arrived. By this point, we were beyond exhausted with the ordeal. This door finally seemed to fit--but it was damaged. It had scratches, scrapes, scuffs, and even footprints on it, as if it had been dragged across concrete and treated with complete disregard. This was the final insult in a process defined by delays, negligence, and incompetence. While the door eventually fit, the entire experience was an infuriating lesson in how a company can fail its customers at every step. Tri Supply demonstrated a shocking lack of professionalism, accountability, and care for both their products and their customers. If you value your time, your money, or your sanity, avoid this company at all costs. Only consider them if you have no other options and are prepared for weeks of frustration, repeated mistakes, and careless handling of your property.

Ordered 7 pre hung composite doors and it was a big disappointment all round. On the work front,…read morethe quality of milling and glass install was just awful: big gaps between glass and trim, unneeded routing, wrong sills, wrong astragals, way too late. Went there because of the good reviews, but regret the decision. Many thousands of dollars went into fixing up what they delivered. On the service side, Mollie is the point person for them in Austin when it comes to doors. I had read poor reviews about her and unfortunately I can only concur. Would not do business there again.

Cooper & Bright have done work at both mine and my Dad's house! From the moment they took my call I…read morereceived amazing customer service! They came out quickly, explained exactly what was needed, and had everything fixed in no time. I wouldn't use anyone else! Highly recommend!! Jennifer Hyslop

Great job, cost was minimal compared to others. Honest work and got the job done quickly. I did…read morehelp them (or myself) out a bit by removing the old water heater before they arrived. So, their job was easier and faster, Installed new water heater, and solder some new pipes on top. Time is money. They had a faster install and I had a smaller bill. will call again if needed.

I called around 4 PM on 8/1/2024 after finding out my AC had stopped working that morning. Madison…read morewas very friendly and professional. Dominike came right out at the time promised. He diagnosed the problem and promised that I would be the first appointment the next day only because the part store was closed. He was here bright and early, fixed the problem, price was fair. I will definitely use this company again!

I have used Kilpatrick Heating and Air for many years and have no complaints. I'm very satisfied…read morewith the service and repairs I've had performed by them over the years. Earlier this week we had a new outdoor system was installed. The system was only 12 years old and could have been repaired had we wanted to wait for parts. Obviously, this time of year, local suppliers are low or out of parts. We took this opportunity to upgrade our unit from 3.5 tons to 4 tons - totally our decision. As a matter of fact, I brought the subject up. (We have a four bedroom house.) I knew I would get an honest response. The new unit was installed and running the next day. Bottom line, there is rarely good news when it comes to heating and air conditioning! I'll close with this. I, for one, won't hesitate to post my of dissatisfaction with an organization but rarely take the opportunity to give praise. I took this opportunity to give praise. Admittedly, the thought of giving praise didn't enter my mind until I began reading some other posts here Thank you yelp, for permitting us to post the good along with the bad.