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    Universal Heating & Cooling

    5.0 (5 reviews)
    Closed 6:00 am - 6:00 pm

    Services - Universal Heating & Cooling

    HVAC system repair

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    6 years ago

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    AirTime Cooling and Heating

    AirTime Cooling and Heating

    4.7
    (226 reviews)

    Airtime just put in a new AC system for us. Josh, Jordan, and David were the team. They came in and…read moreworked nonstop. Explained all and answered any questions. When they finished you couldn't tell they were here. Clean up was excellent and new AC working great. I've been using Airtime for a while. They've always been available immediately for any needs and their maintenance program is great. Their pricing is also good and very competitive with other companies. John gave every discount applicable for this project. You can't go wrong with Airtime!!!

    Airtime I invested…read more$20,000 in a two-unit AC system less than two years ago and trusted Airtime to maintain it. When I scheduled a service appointment, I was told there would be a two-month wait because they were backed up. I accepted that and waited. On the afternoon before the morning of my appointment, they called to cancel -- not to reschedule promptly, but to push me out another full month. No apology that meant anything until I confronted Deb. Her apology also meant nothing and I only got it after I confronted her with the poor treatment she gave me. And still no commitment to get anybody out any sooner than waiting another month. Just a well, I'll try but I can't promise you anything. No effort to prioritize a loyal customer with a significant investment. Just another delay with no end in sight. This is the kind of company that will take your money on the front end and leave you hanging on the back end. Loyal customers are not a priority here -- you are just a number in a queue. If you have a high-value system that depends on reliable maintenance, do yourself a favor and find a provider that will actually show up when they say they will. I understand when this was under old management, before the new owner took over, it was a well run company. But not now.

    Terry's A/C & Refrigeration

    Terry's A/C & Refrigeration

    5.0
    (3 reviews)

    Terry came out to our place to investigate an electrical issue we were having. He was pretty sure…read morehe had the resolution figured out but had to come back the next day to replace some hardware and ensure that what he thought would be a fix, actually was. He was right and helped us avoid knocking holes in the wall to get the issue fixed. One heck of a friendly guy and very fair with his pricing, too! I don't know anything about electricity but I would trust whatever this guy tells me.

    I have a 30 year old ac that I can't afford to replace right now…read more When the temperature reached 116 degrees and it ran all day long I called another ac company out to see why it wasn't shutting off. This guy told me there were all kinds of leaks and the compressor was shot. That they don't even make parts for it any more. It would be cheaper to buy new than to repair and it would probably only last another week. When I told him I couldn't replace it he said his only suggestion was to turn the thermostat up as high as I could stand it and that might give me another week. Three days later I decided to call Terry's for a second opinion. Jessie came out to check it. Ran some tests and said it was in perfect working order. Yes it's old and a little small for the size house (is a 3 ton and should be a 4 ton) but it's in perfect shape. I'll never use any other company and plan to call them when I can afford a new ac. These guys are honest, trustworthy, and care about their customers. Call them if you need help!

    Universal Heating & Cooling - hvac - Updated June 2026

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