Good service and helpful staff. Hillary was very kind and patient with me on preocessing my prescription. Highly recommend

No lines the pharmacy tech and pharmacist was very informative and polite. They were able to educate me on the prescription and were very clear with the directions. They truly put their customers first. I am pleased with the service I received. read more

STAY AWAY FROM THIS PLACE! RUDE PEOPLE, TREAT CUSTOMERS LIKE GARBAGE! I started refilling my prescriptions with them recently. They sent me troches half the size and after many calls, they asked me to throw them away and they sent a replacement. I had more refills but now they refuse to refill the medicine. I am not getting the treatment that my doctor prescribed due to the lack of potency of their drugs. My doctor told me that I should stay away from this place and refill my medicines on a real pharmacy like Walgreens. This wouldn't be a problem since I can just call my doctor and ask him to give them a call, but the "Chief Pharmacist" Ramon Moreno is an ignorant, rude man who insulted me and hung the phone on me. I requested to talk to a manager after having a very rude agent on the phone and thought (mistakenly) that someone above her would make this right. STAY AWAY FROM THIS PLACE! THEY SELL DRUGS WITH HALF THE POTENCY! read more

I have been using Universal for 9 years & been very happy with the product. Once used another company, & it was regrettable. Tyler was very thoughtful in helping me get that stuff out of my system. E.D. is still so taboo that it's comforting to have real people to speak to. Even the owner "real gentleman" is very helpful when its been neccessary. Thank you all B read more

This place is extremely professional and the staff is amazing, and friendly. I've never met a more professional Pharmacist than Ramon Moreno and his team. They're extremely kind, and understanding for all my needs, and always available to answer any of my questions that I had. Any refills you need will be ready as soon as you get there. I definitely will continue to get my medications from this pharmacy. read more

I have been getting my compound prescriptions from Universal Arts for a few years now. Tyler and the entire staff are fantastic and are extremely helpful and considerate! It is worth my 20 mile drive! Kudos to all! read more

I have worked with Universal Arts for many years. Great customer service and very reliable. I have been getting my son's medications from here as well. They are always available for any questions I may have, especially Ramon and Tyler, can't say enough nice things about them. read more

As many of you, I turn to YELP to look at reviews before going to an unfamiliar place. Universal Arts Pharmacy was recommended to me by my physician. I looked at some of the YELP reviews and was hesitant although my physician had reassured me that this was a very credible place and has been in business for over 30 years. I took a chance and went. I was extremely happy that I did. They were very attentive, efficient and empathetic. I was extremely worried and had a lot of questions with my medication. They told me not to worry and brought out the lead pharmacist. I do not regret my decision. I understand more bout compounding and was appreciative on their knowledge. read more

I have been a customer the last 3 years and I really appreciate the care and attention they give to my compounded medications. I understand right now everyone is trying to get all their food, toilet paper and medications. Of course I procrastinated and called my Rx I'm on Thursday and they said they could have it for me ready on Friday. I am so thankful that they are going above and beyond to make sure I had my medication and put me at ease. I will mention that whenever I ever had an issue the staff has always been top notch in dealing with the issue. I hope everyone stays healthy and safe at the Universal Arts team. Kindest regards - John read more

Our baby son needed a very specific compound with a difficult and and quite toxic substance for his year long treatment with weekly "fresh" refills . Universal Arts management and staff provided an amazing service with very precise refrigerated weekly home deliveries never hesitating to go the extra mile to help us fulfill our special needs. Thanks Universal Arts, no doubt the best compounding pharmacy in South Florida!! read more

This pharmacy has the worst customer service and some obnoxious employees It took me 9 days to get my prescription ready and they ask you to pay upfront when you drop the prescription ! read more

My OBGYN wanted me to take progesterone shots to ensure I carry my second baby full term since my first my water broke at 36 weeks. The name brand shots were expensive so they recommend UACP. Got my first round of shots, and had no issues until the third shot and my OBGYN didn't realize that the needle wasn't in all the way so a whole vial was wasted. I called UACP and even though it was my OBGYN's fault UACP refunded me the value of the shot, and comped my shipping for my next refill. I really appreciate them being so understanding and helpful. read more

This pharmacy is one of the best in the business. All medications done on time and great staff to answer all of your questions. Pharmacist are very helpful especially Ramon would highly recommend this pharmacy to anyone. Really helped with my needs read more

Great experience! Amazing customer service. I had an emergency on a prescription, the staff was extremely courteous and diligent. They had the prescription filled right away and called me when it was ready. I got very busy at work and forgot about it, at 4 they called me again to remind me that it was ready. I strongly recommend them. read more

Their horrible customer service people lie! They promise a medication will be ready and then lie about the delivery date. The delivery truck broke down; your meds need to be refrigerated; yes, I spoke with Ray; I stuck with them for four miserable years and every order was full of anxiety as to when I would receive them. I am an ex-pat and fly to the US specifically to pick up my meds and had to change my return flight (costly) two times. Also, when I found a new compounding pharmacy, their prices are 1/4 of the prices I had been paying and they deliver promptly. Now a happy camper. read more

Universal Pharmacy should have their license revoked due yo all medicine dispensing errors they make. First incident occurred when I switched doctors and pharmacy. The pharmacist at the compounding company I had been using previously communicated to Raymond, the pharmacist at Universal Arts and owner of the company, my exact prescription that would be transferred to Universal. . I started feeling ill for a long time and never associated it to an error on my dose. I had to be the one to discover the mistake after many months of feeling sick. The dose he dispensed was double the strength that I was supposed to be prescribed. Mistake #2. The estrogen medication dispenser was sent to me in half of the dose that I was suppose to have. The bottles were never marked according to quantity being dispensed. Again I was feeling ill for many months until I discovered on my own that something was wrong with the dose. If I was not observant of my body's reaction to feeling ill, who knows what physical damage this could have caused down the line. The only response I received from Ray was I'm sorry. I explained to him that it's a serious mistake to continue making errors with administering wrong medication. He made light of it like it's no big deal. I gave them another chance. Again they dispensed the medication where my body is telling me there is a mistake with the medication dose and the pharmacist, Carlos, who is rude and arrogant told me to go to another pharmacy to get my medication. How inconsiderate and unprofessional after what I have had me go through. Their business needs to be closed down for malpactrice. Who knows how many more inoccent people are going through the same thing without even being aware of it. If I have gone through three errors and I am one person, the odds are that I'm not the only one. This is YOUR BODY and long term irreversible damage could affect you for a life time. Beware of this carless pharmaceutical company. After making their mistakes, they make light of it as if it's nothing. Since OSHA is not aware of this practice of administering wrong dosages and dangerous chemicals to inoccent prople, they keep doing illegal medical mistskes. Besides dismissing me as a loyal customer receiving medication from their company for many years, this truly is a blessing. Who knows how many more mistakes could have occured aftrr the three errors could. read more

Great customer service. Had a very good experience with my medication and the timely manner I received it in. Definitely will recommend this pharmacy to anyone. read more