I called the pharmacy today and spoke with an actual person which was refreshing! The pharmacist was able to help me and I appreciate that service very much. read more

Terrible a was at the store in the grove today for cold remedy. I am 77 years old they would not sell it to me because I did not have id to prove I was older than 21.i left the cold medicine and 30.00 of other things and will never go there again. Stupid is stupid and no one wants to deal with STUPID. read more

I am almost confused while walking around this pharmacy....am I at a pharmacy or really at Nordstrom? It can get confusing because this Pharmacy sells a lot of the same brands that Nordstrom does. They have a large variety of vitamins. There are no off brands or less than stellar quality brands here. They sell so many appealing things here I could go on a shopping spree! I really appreciate the care the staff gives and they're happy to answer any questions you might have. They offer good advice and are truly helpful I definitely recommend this pharmacy over any other one you can think of. It is a unique experience and if you are in the area, they're definitely worth a visit. read more

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We have been a customer for over 10 years! Purchasing expensive and numerous medicine through my husbands cancer treatment, as well as mine and my son's. Not only that , but we have always advertised them as we believe in supporting small businesses. Today i needed help as I am traveling overseas and forgot to get the refill prescription for my birth control pills, the owner , himself picked up the phone and tole me , he could only sell me one pill package for $1000 dollars, and there is nothing else he could do for me , so I started saying that he was not helping me , so HE HANGS UP THE PHONE on my face !!!! I could not believe it !!!! So rude and unnecessary. Thank God there are other people in town that actually care for humans and for business as well. I actually got it for $55 at Castilla87, and they could not have been nicer and more caring! read more

Can't believe I haven't reviewed this place.... Switched from CVS about 4 years ago due to lack of common sense on their part. Not to mention no one seems to speak English at cvs's across Miami. Switched to coconut grove pharmacy and couldn't be happier. I Feel like family every time I go in. They always remember me and always keep the items I want in stock. Dr.Brandts lip care line is my fav. I also Always pick up a candle when I'm there - all the scents are fabulous! I love this place and will never go elsewhere. Today: 10/22/19 (IF YOU OWN A SENIOR DOG READ THIS) I was picking up my meds about 2 weeks ago after spending all morning miserable at the veterinarian (my dog was diagnosed with arthritis). Another customer mentioned trying CBD oil for my dog. Luckily, the pharmacist heard us and recommended Leafywell liquid CBD oil they sell in store. I'm not kidding when I say that my 100lb bulldog is jumping around like a puppy again. He's not in pain. I give him 6 drops in his food everyday and it's like a miracle. His legs aren't sore, his limp is gone, and his appetite is back!! I'm thinking of trying it for myself to see what happens to me after 10days lol. If you have a senior dog with joint or hip pain, you must try this!! read more

i has a prescription to be filled but no-one could do it here so the dr said go here and talked to 3 people the people assistant that worked there, the manager and then the owner...whoa wow are rude i mean really unprofessional i was told by a naples dr to try this pharmacy for cbd oil so i called and wow got someone screaming on the phone telling me i should not come here that i should not bring my rich ass over there. firsthand i'm not rich by no means just because i live here in naples doesn't mean squat and secondly nobody has the right to talk someone unprofessional just because they live in other county. well thank god i've called instead of going there i was only humiliated on the phone if i have gone there i would have been humiliated in person and then my jersey girl would've came out likeshe did onthe phone !!! no one and i mean no one has the right to talk to someone like that. sweet cakes you lost my business and your going to lose more business if your going to be so rude, you don't deserve to have a business read more

WORST PHARMACY IN SOUTH FLORIDA Owners and employees do not care about the customer They take weeks to fill medications and sometimes don't fill them at all. They blame customer and take no responsibility. read more

Very unfriendly, the owner/manager is not a nice person I would go anywhere else. My experience was not a nice one, in the 30 minutes I waited I heard her argue with at least 2 people about only speaking in English and about not wearing a mask. I mean come on based on my own experience I would never come back and support this type of behavior. read more

I was in dire need of medication which I was able to access at Blink; I noticed that a very nearby pharmacy showed up as a participating location. The older woman behind the counter was rude, short, and unnecessarily brief denying knowledge of Blink. When I spoke to Blink Health, they had mentioned that this pharmacy was indeed participating in their network. It was really upsetting to have to go through this process and the lady ought to be nicer to people who have medical needs. read more

Coconut Grove Pharmacy - Cosmetics & Beauty Supply Near Me - Miami, Florida

I'm here in Miami for surgery and was recommended to this pharmacy by my doctor. When bringing in my prescription to fill, the check out lady (who shockingly I think is also the owner) was over the top RUDE. I am literally shocked. She pushed the prescription back at me, aggressively telling me that my Dr did something wrong, they wouldn't fill it, and offered me no help. I explained to her I just got out of surgery, was feeling so weak, and could she please help me and call my doctor. She condescending refused, acting like I had done something wrong... and then she just started helping the next customer in line!! (meanwhile there were about 4 other customers watching all of this - I know they were feeling bad for me too) I felt completely humiliated. I went outside literally in tears. (Again, I just got out of surgery) .. I called my doctor back and they told me to put the pharmacist on the phone. After the phone call with my dr the pharmacist said my medication would be ready in 10 mins..... I then overheard the front desk lady (aka prolly the owner) talk to the pharmacist about how "annoying" me and my situation was :'( read more

Coconut Grove Pharmacy - Cosmetics & Beauty Supply Near Me - Miami, Florida

It's nice to see such a refreshing approach to a local pharmacy. It's definitely nicer than your average drug store as it carries the perfectly selected inventory offering higher end products in an aesthetically pleasing environment. Shopping here is always a wonderful experience due to their wonderful customer service and wide range in medicines, soaps, creams, oral care, candles, ointments, hair care and so much more. It's right in the heart of Coconut Grove making it accessibly close and usually within walking distance those who live nearby. Even their nail polish section is pretty great! I love stopping here when I'm in the area for some beauty products. They do have limited hours but offer very useful advice for certain ailments which is a nice and comforting touch. They sell all your typically known medicines along with specialty items as well. read more

I've been a happy customer for several years and should have shared my enthusiasm about Coconut Grove Pharmacy years ago. I've always received very attentive service, and they take extra care to offer help with arranging vaccinations and such. I try not to go anywhere else. They've also got a great selection of skincare, gifts, and more. I always look forward to each visit which isn't always the case with pharmacies. read more

I was referred here about 4 months ago, after years of dealing with the big chains (CVS/Walgreens) not having my prescriptions ready due to low volume or backorder, and all I can say is that I wish I had known about it sooner. Friendly, fast, AND reliable, CGP is the best pharmacy I have ever been to. I really appreciate their service and would highly recommend CGP to anyone. Thank you for everything! read more

Save your time and money and go anywhere else, little old hag working by the skincare was totally rude and condescending. Not to mention most if not all of their Avene, Fresh, even the Voluspa candles are marked up CRAZY. You can buy any of those items straight from the brand websites and easily save yourself $10 off each item. RIDICULOUS read more

I was suggested by Walgreens to go to a local pharmacy, to obtain a medication that was temporarily on back order. I got the medication and continued refilling my prescription with CGP to support local business. They have a beautiful store with nice products. But, I found the pharmacist (Kelly), to be overall unimpressive. I have taken my business back to Walgreens. read more

Great place, with amazing products! Friendly staff, definitely a must go, I you want to scape From the copy paste, streamlined major chains experience read more

I recently picked up prescriptions at Coconut Grove Pharmacy. One was on April 14th, the other on the following day. Both days, the service was topnotch; the staff super-attentive; and most importantly, my prescriptions were filled accurately. No issues with my co-payment whatsoever. I signed electronically for everything, not only the credit card transactions but also to indicate that HIPAA was explained to me and that the pharmacist had offered a consultation on each medication I picked up. The unexpected icing on the cake was when I heard the music playing overhead--not your usual tired and put-you-to-sleep Muzak but contemporary hits by today's popular artists. This is the pharmacy where one comes and wants to stay and hang out. A wide variety of organic creams and lotions is available, not only for adults but also for children and infants. I left the pharmacy with no fewer than six sample-size body lotions and creams which were offered and explained to me by one of the owners of the pharmacy herself. I also left there with a smile on my face and with the conviction that I would soon return. I cannot end this review without mentioning that when you call Coconut Grove Pharmacy, a pharmacist answers the phone promptly and not a recording which usually offers you ten options which lead into ten sub-options, and, should you be lucky enough to find the option to speak to a human being, you are then told that there are "three callers ahead of you" and you inevitably end up waiting ten or more minutes to speak to a human being. read more

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I've seldom had a more pleasant experience with a retailer of any kind. The pharmacy is as close to a community store as you'll find in a big city, the cards, candles, lotions, soaps, etc. are all exquisitely picked, and the staff is both knowledgeable and friendly. When I was having some health issues, I went to the store for advice on finding a doctor and was given the most compassionate assistance I could have hoped for. If I could give six stars I would. read more

They have all the soaps, shampoos, good smelling products & toothpastes! Of course they're a pharmacy too. They are helping everyone stay safe & healthy during this time of covid-19 by letting you get all your purchases w/out going inside. Thank you! read more

I recommend AVOIDING this pharmacy (as a customer for 4 years, the way they treated me during my last visit was absolutely uncalled for. They will never get my business again). I am shocked at their reckless actions and utter negligence. I was told that I am a "DEA risk" and treated as if I was a criminal. Yet, no concerns whatsoever had been raised in the past. There was no legal basis for their refusal to fill my usual prescriptions. They insinuated that I do not have legitimate prescriptions, and refused to fill my doctor's usual prescriptions. - They willfully and negligently placed my health in jeopardy by denying refills which they knew I had run out of. These medications cause serious problems when stopping suddenly, and any competent pharmacist would know that. They explicitly violated required standards of practice. No attempt was made to ask me any questions, contact my doctor, or even explain the "concern" to me in any clear detail. I am astonished a pharmacy would deny filling usual medications out of the blue, with no probing whatsoever, other than simply accusing me of being a "DEA risk". Their conduct was beyond rude, belittling, and did not conform with Florida's pharmaceutical laws - designed, in part, to protect against unjust refusals such as this. They have given me other people's scripts, wrong medications, wrong pill counts etc. but I let it go. They know my background, profession, and my 4+ years of being a loyal customer - Which amazes me further that they would act with such malice, and not expect consequences to follow. I never post reviews, but feel compelled to share my experience because of how blatant their disrespect was. read more

A HUGE shout out to the staff at Coconut Grove Pharmacy. Just got my refills -- as always, on time and with a smile! Time after time, I'm impressed with the dedication and professionalism of the staff -- these are hard times for any community business, and they remain friendly, helpful, and knowledgeable... And masked! Thanks for helping us stay healthy and safe! read more

The pharmacy is competent - I'm usually in and out within 5/10 minutes, after dropping off my scripts. Everyone there is friendly. I love reading its seasonal cards. The only negative is that outside of the medications, everything in the store is expensive. read more

A healthy break from the big chain stores. Locally owned, great service, and kind people. When one of my pets was sick i needed a bunch of syringes and alcohol swabs which they proceeded to just give me. They have tons of great products with basically whatever you need. The service is top notch... go in and ask what you need and they are actually happy to help. Can't recommend this place enough. read more

I love this little gem of a pharmacy. I used to live upstairs and frequent just to see all the goodies they also sell. Soaps and nail polish and tons of other products. They have filled several prescriptions and even made a compound I needed once. Everyone that works there is lovely. read more

Great pharmacy! I wish there were more pharmacies like this. It has a very holistic feel. Highlights: -Staff is super nice and helpful -They supply natural extracts/supplements -There is a little comfy chair in the corner of the shop Will be back! Thank you for the nice experience. read more

Horrible service! I had to call and call and call again and again to try to confirm receipt of my prescription. Then, they gave my doctor's office wrong information. They promised the drugs would be ready in the morning only to arrive and find out they hadn't even started on my prescription. To top it off, they never submitted it to my insurance, so now I'm stuck with the hassle of filling out a complicated form of ingredients, codes, prices and quantities--all to wait 45 days to get reimbursed. NEVER AGAIN!!! read more

I have to say that this was the last straw for me. My wife has already moved her scripts because of the fact she was shorting pills on one of her scripts and several times when we were told mine would be ready and "we need another hour", as if we have things to do around their schedule. I have been getting a script compounded for the last 4 years (monthly) and pay out of pocket rather than use my insurance for the product in place of what insurance wanted me to use. I called two weeks back and was told by the first young man that "the pharmacist was on vacation until the 14th and I'd have to wait" (over two weeks)...imagine that! Then I was told I could find another pharmacy and transfer my script! It took several calls and a visit to basically force them to find me a solution and then even that was another set of issues. They did manage to transfer the script and guess what? After all that, the new pharmacy has been the one making my script all along and sending it to this one (hence the reason for the "need another hour parts" for delivery) and they delivered it to my home and all this for half of what I was paying CGP. Lack of customer service and poor management has now gotten them a poor review and the loss of $1,000's of dollars annually from just this one script. read more

Love this pharmacy! Staff is great and it really feels like a boutique! The only downside are the limited hours and they don't open on Sundays. However, they deliver!! read more

This place is terrible, the staff is rude and unprofessional , I would not shop here. I will never use this pharmacy again.

Very good looking and decoration, many organic possibilities, as well as regular medicines. The roof decoration is beautiful! You might find it pricy, but just as organic things are regularly. The organization of all the vitrines makes the place super cute, seems like they take care of every detail in there store. read more

This Pharmacy is the Platinum standard for customer service . The people here are great and professional and polite and friendly. I could switch my prescription (s) to a place closer to my home. I travel almost 20 miles from NE Miami Dade to here because of the customer service and the professionalism and the feeling they know you as a human being not just a customer . Highly Highly recommended . The place is filled with goodies from all occasion cards to candles and scent ...This is the Groovy Grove of yesterday...today read more

I love this pharmacy ! They have the best skin care products ! It's a one stop shop for me ! I can drop off my prescriptions and look around at all the great products for sale ! Love it ! read more

Tired of big chain, don't know your name, service. Well, Coconut Grove Pharmacy is the solution. And, if it couldn't get any better, they also have a wonderful and reasonably priced selection of fine soaps, lotions, and other little goodies. read more

The best pharmacy in town. They make you feel like family the minute you walk in the door. And the high-end skin care, candles and nail products are fabulous! read more

Coconut Grove Pharmacy is amazing! I recommend this pharmacy to all of my patients and they all give me great feedback that their experience there is just as wonderful as mine. We also use this pharmacy for compounding specialty prescriptions and their products are superior, in my opinion, to the competition. Working in the healthcare field, if I can steer patients away from certain larger chains (who won't necessarily take the time to accept branded product coupon cards/codes or even switch a provider's prescription without their consent) I do so every opportunity I get. Their service is professional and always so personalized- I love it. At Coconut Grove Pharmacy they will remember you and always take great care of you. There is free parking in the back and great delivery service if you live in the area. Not to mention a wonderful selection of great (and fun/organic/healthy) products inside and perfect gift ideas. Adrianna and Jay are the best! -Kimberly Cray, PA-C read more

I really liked this place because they carry some high end and niche brands that you can't find at Walgreens or CVS, or even at Nordstrom! I was searching online for a store that sold Leonor Greyl products in Miami, and out of a myriad of high end hair salons, I was surprised to see a pharmacy on the list. Out of curiosity I decided to check it out, and I'm so happy I did! I picked up the hair oil and detangling spray I came in for, but I also saw they had a nice selection of some natural skincare products. I asked about the return policy for a Jurlique face cream (since I often get allergic reactions even to organic creams), but because they don't accept returns of opened products, the sales associate offered me a sample. I ended up leaving with several samples of different creams and a face wash, and I plan to come back here to purchase more products if they work for my skin. Although a bit small, this place is more of a luxe apothecary than plain pharmacy. It's worth a look at their selection of products, including Leonor Greyl, Dr. Hauschka, Jurlique, Dr. Brant, Marvis toothpaste, a nice natural deodorant selection, cute candles, and more. read more

These guys are tops. Attentive, speedy, professional service, with parking and delivery as well. I'm a physician and I have to call pharmacies daily. You cannot imagine the hassle that's involved! Talking into tape recorders, speaking to untrained interns, foul ups, etc. I am also a patient and must pick up my prescriptions like everyone else....and that's a hassle that everyone can relate to. The folks who own CocoGrove Pharm are on the premises. They offer old fashioned personalized service that those of us, who are old enough to remember, had longed to re-capture. You can speak on the phone to an actual pharmacist in less than 4 rings! No more big chains for me. BTW - the Rx prices are the same as Walgreens and CVS. BH Cohen, MD read more

From the Volupsia candles to the Peter Thomas Roth Skincare, their product selection is spa quality. They play soothing music. The place is immaculate and the service is beyond courteous. They are caring and kind. I love this pharmacy. It is hands down the best in Miami-Dade. read more

Wow love this place. Walgreens and Cvs were driving me crazy. I went to this place for the third time and I can't see going anywhere else. They always welcome you and make sure you are completely satisfied before you leave. Definitely recommend 100% read more

Great Pharmacy, great service. They were able to fill a much needed and very important prescription for my pet that I was having a very hard time finding elsewhere. It is very much appreciated. read more