Poor customer service. Can't get my prescription…read more I called to pay for it in for a prescription and paid $30 for overnight shipping. Next day - no prescription. Called again, and get "sorry, but it takes 48 hours to process your order." We will ship it today. Next day, - no prescription. Call again and now I get "sorry, but it wasn't shipped yet. You will get it Monday." Now I have to pay extra for Saturday delivery. It would have been nice to pay for it but. Let's see if I get it. I called my doctor and he is going to use another compounding pharmacy.

I started my journey with Hallandale pharmacy on April 14th, where we attempted to set up a new…read moreaccount as well as electronic prescriptions. I have owned a medical practice for 10 years, and I have never received such poor customer service. I am being told there is only one person I can speak with to set this up and her name is Jessica Manam. She has set several meetings with me where I have blocked my schedule for her and she has no showed all of them. She is saying all I need is a 20 minute phone call with her to set up a Life File account, which I have used Life File for over five years now and I'm very familiar with it , yet she has not been able to in the last month take 20 minutes to take my phone call. As a very professional business owner and coming from a very well-known and reputable medical office in Virginia Beach I'm just blown away at how this is being handled.

So I heard about VH Pharmacy when OnlyinDade opened a forum for local businesses to advertise…read moreduring the "season of the crown", and decided to order some supplies from them. I messaged them through their social media, received a fair quote given market conditions and had sanitizer, vitamins, and bulk (1 gallon) rubbing alcohol. I mostly dealt with Suail, and she was helpful in sourcing the products and ensuring everything was delivered. She also mentioned that they do compounding and "regular" prescriptions for both people and pets. Most importantly, they're a Local business.

Great little family owned pharmacy that has been there for many, many years. The best part is that…read moreyou can get all your prescriptions filled and delivered to your house same day. The pharmacist Eddy Blanco is awesome he is knowledgeable, and does all the compounding . The pharmacy has the basic stuff u need, when u run out of it at home. This place is great and the best thing is they text you when your prescription is up so you can renu it then have it delivered.

A convenient place to get urgent care. Convenient parking,…read moreeasy access and por to service upon entrance. A cordial staff, very attentive and respectful service. Franco on the front desk did the initial registration as a breeze Taken inside within minutes by nurse Vitals and test done easy and quick The Doctor on duty examined and performed related tests. Overall I had a positive experience on this location and recommend this Urgent Care. The staff is trained with professionalism and care to treat patients. Clean facilities A very positive experience worth to share.

From the moment I walked in the door I was greeted and taken care of with great care. In Miami on a…read morelayover I had to visit herd and everyone was very kind and professional. I highly recommend.

When in Key Biscayne, Key Pharmacy is the place to stop by. I went to grab a few essentials I knew…read morethey would have. The family business carries all types of things, from beauty products to medications. They have some of the most luxurious products you wouldn't expect to find. I was able to buy a couple of European products I was on the lookout for that I knew I would have to go to four or five different places to find. The owners were super sweet. Prices can be steep, but you should double check whether it is one of those luxury products, as that would explain the higher price.

Key Pharmacy is exactly the kind of staple business you expect to find in Key Biscayne. It is both…read morecharming and elegant. It has a welcoming atmosphere with knowledgeable people who care to serve their community and their healthcare needs. I had the pleasure of watching Max take pride in his community and give everyone who walked in his genuine attention as providing care. He told me how important the pharmacy is to both him and his family but also to the amazing people of Key Biscayne. Will be very glad to fulfill my pharmaceutical needs at this respectful practice.

Always very friendly when I come in always remind me of my prescriptions that needs to be refilled…read moreand the delivery service is always on time.

Prescriptions are NEVER ready when they say they will be. Called in and got a time to come in? Not…read moreready. Got a text message saying it's ready? Not ready. Came in four days after after sending in the request? Not ready. No matter what you do, no matter what they tell you, your prescription will NEVER BE READY WHEN YOU COME IN.

This practice was great place when Dr. Mones and his wife were handling the business. I truly miss…read moretheir personal touch and care. I remember that shortly prior to retiring they turned over their customer service calls to an outside provide . The new doctors continues with this practice and it is extremely hard to get accurate responsive phone service due to this. For example, I made an appointment over the phone and the outside service took the call I made it a point to ask them to be sure it was within the allotted time frame my insurance allows. I went to my appointment and it was outside of the time frame my insurance allows. Had I been able to call the office directly, they would have verified my medical records to ensure I would be able to claim the cost on insurance. Another time I left my glasses in the office, it was a challenge to get someone on the phone to check for me. I realize lots of office feel they must outsource their customer service calls but it just makes it so difficult, I've decided to just drive to the office whenever I have a question. Other than the phone service concern, I have to say that the new doctore, Dr Elgozy, is a kind and compassionate doctor. I feel well taken care of by his staff. If you do not need to have direct access to the doctors office I highly recommend this practice. Everyone in the office is truly wonderful.

Don't go to this place!!! it's the worst!!! they are not honest with pricing. They offer me the…read moreyellow fever vaccine for $180. I did the appointment with them and when I got there with my daughter they wanted to charge me $400. The owner or the manager office (Samantha Martines) did not care about the situation and had to leave no vaccine. This place is rip-off! what they did it called baiting!

Absolutely everything went well. Every time I go to this pharmacy. The pharmacist knows what he's…read moredoing and he goes out of his way to help to make sure I get a prescription even of an unusual medication and he make sure I get it as quickly as possible and he make sure I get it at the best price possible. He is always super pleasant patient and kind and they also offer free delivery. This is an awesome Pharmacy.

Excellent service, friendly staff, and they genuinely care about their customers. Everyone is…read moreknowledgeable, helpful, and always willing to help. Highly recommend!

Dr. Alejandro Roca is an excellent and highly knowledgeable Internal Medicine physician. He is…read moreespecially knowledgeable in managing arthritis and pain, and I truly appreciate the time he takes to listen, explain things clearly, and provide thoughtful care. His office staff is professional, courteous, and welcoming. The office itself is exceptionally clean, comfortable, and beautifully decorated with great taste. I highly recommend Dr. Roca to anyone looking for a knowledgeable, caring, and professional physician.

We have been seeing Dr Roca and staff since 2003, my dearest wife had a huge problem with Arthritis…read moreand a few other ailments. He was highly recommended by a great Dr from Baptist Hospital in 2003. Dr Roca & Staff have always given us an excellent outstanding service with the greatest of efficiency & professionalism. We have always found Dr Roca & Staff up until a few days ago, to be extremely courteous, caring, kind, helpful and thoughtful with the greatest of empathy. Dr Roca and Staff are an excellent outstanding team who have saved my wife from many ailments, we can highly recommend them. We both are extremely happy with their services and we wish them an abundance of Blessings from our Mighty " GOD" in Heaven.