Although the treatment itself is supposed to be top tier. The customer service is awful. It takes…read moremonths to get an appointment doesn't matter if your dr order say 6 months you could have breast cancer they don't make exceptions. I was 15 minutes late to an appointment because they only have valet, it gets terribly backed up and there is no parking. They would not see me for months later after I had waited 8 months for that appointment. They're extremely unreasonable and it feels like a factory of just in and out no humane, empathetic treatment.

I had a very disappointing experience trying to schedule an appointment. After waiting over 15…read moreminutes for someone to answer, I was told I couldn't schedule without a diagnosis code that my doctor's office doesn't provide. I even offered to email my prescription, but they insisted it had to be faxed. In 2026, requiring a fax is outdated and unnecessarily inconvenient. As a returning patient who has had multiple procedures here, I expected much better customer service. The entire process was frustrating and could have been handled much more professionally.

Visit this facility with 3 orders and I noticed that the this place is very deteriorate first…read morefrom the entrance door. Every time a person enters or exits, the door doesn't close quietly; the noise it makes when it closes is a scandal. Definitely, all the staff are so used to the noise that they no longer hear it or complain. Second, there is a lack of cleanliness; you can see disgusting walls, floorboards, and corners. I had a mammogram and could see dust on top of the machine and the CT scan machine is rusty. Besides the long wait! Lack of organization. I couldn't believe my insurance send me to this place- never again!

My husband was given an appointment for an MRI at 430 and we arrived on time. You are asked to…read moreplace your name on a clipboard. Thirty minutes later my husband was handed paperwork to fill out. One hour later we were still sitting in the waiting area for the MRI. The person behind the desk was indifferent. Everyone waiting just watched as the employees clocked out . Little staff, tired and indifferent that was the experience. If I have to give a review I can tell you that if you have another choice go elsewhere or be prepared to wait, and wait and wait. Why give appointments if you can't fulfill them. Waste of time.

I normally don't post reviews, but this was the worst MRI experience I've ever had. I went here…read moreafter an injury and paid for an MRI, only to be told later by the doctors that the images were some of the blurriest and lowest-quality scans he had ever seen. I later learned that the machine they use is outdated, which explains the terrible results. I had to get a second MRI at a different facility, and that one clearly showed the tear that the Millennium machine completely missed. I also tried calling explaining the issue, they only told me thats what the radiologist read on the MRI. The issue is not the radiologist but the outdates MRiI machine. II later find out its one of the oldest machines out there. In the end, it was a total waste of money , time and delay in treatment. Save yourself the frustration--please don't waste your money here!

This business does open MRIs in addition to standard MRIs. Personnel is very professional and…read morecourteous. The facility is very nice and clean. It is located in the corner of the shopping mall. Plenty of parking available.

Two different occasions.. same horrible experience.. 1st day MRI.. phlebotomist insisting on…read morewanting to put the iv in my hand.. proceeds to say. You need to make it easy for people.. I said no.. my veins on both arms are very much able to be seen.. proceeds to pinch me..can't find the vein.. moves the needle around to the point that I couldn't fully open my arm.. why is she taking out anyone's blood!? 2nd day.. ultra sound... made the trip over there..which is far from my home.. only to be told that it was cancelled.. they call you 60x for the copay.. but they can't call you to let you know it's cancelled!! Horrible service.. no quality care... no empathy.. Baptist has quickly deteriorated.. it's no wonder the majority of the doctors and nurses leave a lot to be desired.. avoid this hospital and its diagnostic centers at all cost

I had an excellent experience at this radiology center. From the moment I walked in, I felt…read morewelcomed, respected, and truly cared for. The staff provided outstanding personalized attention, making sure I was comfortable, informed, and at ease throughout the entire process. I would especially like to thank Kristin and Lisbeth for their kindness, professionalism, and warm attitude. They went above and beyond to help me, answered all my questions, and made what could have been a stressful visit feel calm and smooth. Their compassion and dedication truly made a difference. The center is clean, well organized, and very efficient. Everything was done in a timely and professional manner, and I never felt rushed. I highly recommend this radiology center to anyone looking for high-quality service with a personal touch. Thank you again, Kristin and Lisbeth, for such wonderful care!

Ran late even after advising me several times to be early as they run on time. I waited more than…read more30 minutes past my scheduled appointment and was only called after I asked about the delay. They didn't do all the scans I originally requested and had to meet with a "patient advocate" who tried to sell me rather expensive diagnostics to get the one I requested.

My experience with Life Imaging was extremely disappointing. I was contacted and encouraged to come…read morein for a "free" heart scan, which I understood to be exactly that--a free promotional screening. Once I arrived, however, it quickly became apparent that the purpose was to get me into a presentation where they tried to sell me an expensive package of additional services. The sales pitch even included suggestions about what credit card I should consider using to pay for it. I was very clear that I was there for the free promotional scan only, that I would not be purchasing anything, and that if I ever decided I wanted additional services in the future, I would contact them myself. At that point, the tone of the seminar changed noticeably. The actual scan took approximately 10 minutes. Before leaving, both the person who performed the scan and the front desk told me that I would receive my results by Tuesday. I went on a Saturday. Tuesday came and went with no results. I contacted them, and I was then told it could take 2-3 days, meaning Wednesday at the latest based on what I was originally told. It is now Saturday and I still have not received my results or any update. If you advertise something as a free health screening, I believe people should be given clear expectations about what they are actually signing up for and should not feel pressured into purchasing expensive packages or figuring out how to finance them. And when you tell someone they will receive their results by a certain day, follow through or communicate if there is a delay. My experience left me feeling that the "free" scan was primarily a way to get people through the door for a sales presentation. The lack of follow-up regarding the results only made the experience worse. I hope others understand what to expect before agreeing to a "free" promotion.

Yes, I must say I had a very pleasant 2D ultrasound experience today and Renee is awesome and very…read morepatient! She made it a great experience for me and family and did not mind answering all of big sister questions. The only thing I am a bit disappointed in is how the pictures turned out, not too happy with them as I had seen better poses during the proces. However we still had a great time and made a memorable experience!

I'm pretty shocked at how much the ultrasound really does look like baby ! I did some side by side…read morecomparisons from his photos in the hospital at time of birth and these ultrasound pics we did when I was 28 weeks and I'm pretty impressed.

I've been coming here for years. I went in through have three x-rays done because I had a fall and…read morethe lady that took care of me. She was super rude to me and I didn't like her. She was correct criticizing me and everything. I think it's the worst x-ray I ever done in my life, but I've had other procedures done there and they've been really good and fast like a CT scan MRI mammogram I come here to do this x-ray and it was the worst x-ray. The lady was just super rude.

Horrible service ! Had an appointment for 2:15 , arrived at 1:50 and was called at 4:20. I would…read morelike to express my concern regarding the way appointments are being handled at your office. I understand that medical clinics can experience unexpected delays. However, I find it very frustrating to make an appointment for a specific time and then have to wait an unreasonable amount of time to be seen. What is especially concerning is seeing patients who arrive as walk-ins being called in before patients who already have scheduled appointments. This makes me question the purpose of making an appointment and feels unfair to those of us who make the effort to arrive on time and respect your clinic's schedule. I believe patients' time should be respected just as much as and staff's time. If there are going to be significant delays or if walk-in patients are routinely going to be seen before scheduled appointments, patients should be informed ahead of time. I hope the office will review its scheduling procedures and find a way to better respect appointment times and improve communication with patients. I am bringing this up because I believe patients deserve a more organized and respectful experience.

WOW! AMAZING SERVICE 1) Valet Parking…read more 2) Friendly Receptionist got me in same day! 3) Little wait time 4) Sweet tech was quick and efficient! 5) Oddly, the best medical visit of my life! 6) Pain free 7) Implants safe Thank you Midtown Women Center You're amazing See you in a year! Already referred a patient your way

Very disappointed with my experience at Midtown Women's Center, especially regarding billing and…read moretransparency. Before my appointment, I called twice specifically to ask about the cost and was told the out-of-pocket cost would be approximately $150-$200. I also asked again on the day of my appointment and was told my insurance would cover 100% of the service. I was extremely surprised to later receive a $339.68 bill after insurance. I understand that insurance billing can be complicated, but this is exactly why I made the effort to call twice beforehand. Florida Statute §395.301 addresses healthcare price transparency and requires covered facilities to provide timely and accurate financial information and good-faith estimates for scheduled services. Florida Statute §395.301 I have already contacted the billing department, but was told there was nothing they could do. I then contacted the Women's Center directly, and unfortunately, the staff member hung up on me. I found that extremely unprofessional and disappointing. My request is simple: please review my bill and allow me to pay the lower self-pay price I was quoted, rather than the $339.68 patient responsibility. At the very least, I deserve a clear explanation of why I was quoted $150-$200 and ultimately billed significantly more after insurance. As for the actual care, the mammogram and ultrasound staff were professional, but the overall experience could have been much warmer. A little more kindness and reassurance during these procedures would make a big difference. I hope the center takes this feedback seriously and improves both its billing transparency and customer service.

I want to warn anyone considering this facility about my experience. Back in July, I was quoted…read more$200 for an MRI after they verified with my insurance. When I arrived for the appointment, I was only charged $20 upfront. Weeks later, I suddenly received a bill for $374. When I called to dispute this charge, I was told it was my deductible--even though this was never explained to me at the time and contradicted the original quote. The actual MRI experience was terrible. The staff attempted to insert the IV for contrast 10+ times, leaving me bruised and in pain. I was chastised for having "bad veins" rather than being treated with professionalism or care. I have photographic proof of the excessive needle marks I endured during this visit. When I escalated my concerns, I spoke directly with the CEO, Robert Diaz. Instead of addressing the clear lack of training and miscommunication from his staff, he was entirely unhelpful. Rather than accepting responsibility, he treated me as if I were at fault and made me feel like I was the problem for questioning their billing practices and poor care. This facility not only engages in misleading billing practices but also fails to provide compassionate, professional medical care. Patients deserve honesty, respect, and competent treatment--none of which I received here. I strongly recommend avoiding Advanced Health Imaging. I will be pursuing further action through insurance and the appropriate regulatory agencies. Quiero advertir a cualquier persona que esté considerando este centro sobre mi experiencia. En julio me cotizaron $200 por una resonancia magnética después de verificarlo con mi seguro. Cuando llegué a la cita, solo me cobraron $20 por adelantado. Meses después, de repente recibí una factura de $374. Cuando llamé para disputar este cargo, me dijeron que era mi deducible, a pesar de que nunca se me explicó eso en el momento y contradecía la cotización original. La experiencia durante la resonancia fue terrible. El personal intentó colocarme la vía para el contraste más de 10 veces, dejándome con moretones y dolor. En lugar de mostrar profesionalismo, prácticamente me regañaron por tener "malas venas". Tengo pruebas fotográficas de las múltiples marcas de agujas que sufrí durante la visita. Cuando escalé mis preocupaciones, hablé directamente con el CEO, Robert Díaz. En lugar de reconocer la falta de capacitación y la mala comunicación de su personal, fue completamente inútil. Me hizo sentir como si yo fuera la culpable por cuestionar sus prácticas de facturación y la mala calidad del servicio. Este centro no solo practica facturación engañosa, sino que también falla en brindar atención médica compasiva y profesional. Los pacientes merecen honestidad, respeto y un trato competente, nada de lo cual recibí aquí. Recomiendo encarecidamente evitar Advanced Health Imaging. Estaré tomando más acciones a través de mi seguro y las agencias regulatorias correspondientes.

My appointment was at 11:30, I came around ten because I know it takes a bit to verify the…read moreinsurance, I understand that patients go by appointment but it took more than an hour to get my Kidney ultrasound. They asked me to drink water so it was really hard to hold it for so lung. Dr Alan was great, thank you for your help . I believe you should improve your waiting time

Came for an ultrasound. Told me I needed to drink lots of water and have a full bladder prior to…read morecoming. So I did. They had me wait for an hour just to tell me they were missing a document from my doctor. Why not tell me at the start before I waited? Wasted my time. So frustrating

This center has had their computers shut down for a week and a half. I arrived on Thursday to find…read morethey have been unable to see patients all week. They wrote down my name and number and I still haven't heard from them. Even if they do get their computers working again, I am not hopeful they'll actually call. Luckily, my scan is just procedural and I can wait or find another clinic, but one woman who was there had been waiting all week for her scan and her surgery - which required the scan - was the next day!! They wouldn't even offer her a refund or offer to not bill her insurance so that she could go to another place!! This center is totally incompetent and should not be responsible for people's medical needs