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    Universal AC

    5.0 (11 reviews)
    Closed 7:00 am - 4:00 pm

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    4 years ago

    Business owner information

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    Mark B.

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    4 years ago

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    Mark B.

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    4 years ago

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    Mark B.

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    2 years ago

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    4 years ago

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    Mark B.

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    4 years ago

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    Mark B.

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    3 years ago

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    Mark B.

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    4 years ago

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    Mark B.

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    4 years ago

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    Mark B.

    You’re welcome! Thank you for trusting my work. Take care!

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    Ask the Community - Universal AC

    Do u do a full a/c cleaning of ducts etc as well as service?

    Aloha Ma’am, Yes, we do.

    Don’t See Your Question? Ask Away!

    Review Highlights - Universal AC

    My AC went out and within minutes of submitting the request, I heard back from Mark to schedule service.

    Mentioned in 9 reviews

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    Steve’s Plumbing & A/C Service

    Steve’s Plumbing & A/C Service

    3.4
    (1.1k reviews)

    This is for call back due to defective double kitchen sink…read more Plumber Korey was on it and he was assigned the job and did great job and due to my earlier frustration with slow office support (they should just say they are understaffed and slow) that he would follow-up with me. They are on the higher $ide but are worth it. I joined Ohana Club for just in case.

    Plumbing repair by Steves plumbing. Water is leaking from my…read moreshower so i contacted steves plumbing and they showed up promptly, while checking the fixture the tech checked the water pressure which was over 200 psi. He said i need to change the prv valve before any repairs could be done as the water pressure should be around 60psi. I have changed the prv in the past, about 4/5 years ago so i told him to go ahead and change it as im pressed for time havjng to work and prepare for the incoming typhoon. He didnt have a valve so needed to go to city mill to get one which they had in stock. The total repair came out to $4100, of which and i'll break it down cost wise. Costs gotten at a consumer pricing from Home Depot Now mind you this is the retail pricing for an normal consumer, not professional pricing (what you or i would pay if going into the store) Prv valve $89 5' length 3/4" copper pipe $50 Fittings $50 Ball valve shut off $ 19 Total of parts $208 $4100 minus the parts needed $208 $3892 labor 18 minutes to complete the repair, say 30 to make it easy $7784 in labor charge per hour I guess i should have purchased a solderless crimper and done it myself for a savings of $3900 Work was done professionally and quickly as promised and the area cleaned up before completion but the labor cost is whats bugging me- guess i got into the wrong profession

    KK Air Conditioning

    KK Air Conditioning

    4.8
    (68 reviews)

    The KK Air conditioning team was fast to respond, professional, reliable and a high-quality AC…read moreservicing team. Myra (office manager) was very sweet and got back to my quote and questions very fast, explained to me whats was included with maintenence cleaning my split AC indoor and outdoor units and was able schedule maintenance with my day time preference in 2 days. They partner with Hawaii Energy and gave me $150 off instant rebate for maintenance cleaning both my indoor and outdoor units, which made their rate very competitive compared to all the other company quotes. Cleaning day I was notified in advance when the technicians were on their way. The 2 technicians were professional and came on time with their company KK air conditioning truck and van. They were both very nice and patient with my 2 curious toddlers and dogs. The cleaning work was phenomenal, and both indoor and outdoor units were squeaky clean when they were done. 3.5% fee for credit card payment and received an email invoice receipt. Im very grateful to the KK air conditioning team and will definitely be calling them again. Thank you KK Air Conditioning!

    In mid May 2024, I had our central air conditioning serviced. I contacted this company after…read morereading the reviews. The appointment was made very promptly and Myra was very friendly. On the day of the appointment, we noticed the two technicians were consulting with someone on the phone. We found out later it was the owner of the company. Long story short, they were confused about the drain lines and had to spend additional time "unclogging " them ( which we were charged for). We paid over $500 for this "service"! We were grateful for what we thought at the time was their due diligence and thoroughness. I even wrote a very complimentary review on their website. Fast forward to August 31, 2024 when we discovered a leak originating from the upstairs ceiling. The origin of the leak was an overflow of the drain pan from the air conditioning unit because the drain was not working properly! I immediately called KK air conditioning to let them know and Keith the owner came out. He informed us that the installation of the condensate pan was improperly installed (this is not true because this is not a new installation and we have had it assessed by two other AC companies since then and they did not mention improper installation) which caused the leak and that the technicians cleaned out the secondary drain because the primary drain was difficult to access as it was underground?!? I asked him why weren't we told this at the time since we're not the air conditioning experts and he replied, "they're just technicians " . Keith felt he was doing us a BIG favor by not charging us a fee for coming out to check on this problem. The cost for the damages of the leak was over $53 thousand dollars and took 3 months to resolve. Our homeowners insurance was increased 278 percent for 5 years!

    Cool Guys Mechanical

    Cool Guys Mechanical

    4.5
    (17 reviews)

    I needed a/c installed for 2 locations. Our rental unit and a new home we bought. For our rental,…read morein 2025, John initially did the walk through with me and we decided on how he was going to run all the lines and where I wanted all the units. Day of intall he showed up with a crew and electricians. It took about a day, it was a big job, difficulties of installing due to attic location and where I wanted the outdoor unit. At the end of day our tenants were enjoying a 36K outdoor and 3 indoor units to supply cooling to their living room and 2 bedrooms upstairs. Fast forward to May 2026, I had another project for him. Again, we did the initial walk through, where I wanted everything to go and how he would hide all the lines in the attic and only the one line from the 42K outdoor unit going up the wall. Again he came with a crew of 4, including himself and an electrician and within half a day, we had a 42k outdoor and 5 indoor units cooling 1 living room, 1 den, and 3 bedrooms. He mounted all the remotes to the walls and cleaned up all areas they worked in. Each time I need an install for anything I always call John.

    We had to reschedule several times due to conflicts in my schedule and they were very flexible and…read moreaccommodating. Crew came on time, worked non-stop, maintained a clean work space and the price was the best quote I received. This is the second swap out they've done for me (mini split ductless). They will remain my go to service provider.

    Universal AC - hvac - Updated August 2026

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