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    United Poolscapes

    5.0 (3 reviews)
    Open 9:00 am - 5:00 pm

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    Services - United Poolscapes

    Pool installation

    Pool remodeling

    Pool repair

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    9 months ago

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    Strong Pools Renovation

    Strong Pools Renovation

    1.0
    (1 review)

    Do not hire this company! On April 15, 2026, I hired Luis Florez to repair 2 areas on my pool (one…read morepatch in the pool finish and one repair in the tile area of my connected spa), acid wash the bottom, and replace 2 lights. The only reason I am giving a 1 star review is because the 2 guys that completed the patch job were decent. The work started on April 16, 2026, at 8:30 am. The 2 tile guys that Luis sent out to do the tile work appeared to have no previous experience in tile work. They re-used rusted tile, installed chipped tile, installed cut sided tile on the outside edges instead of the cut side being on the inside, tiles were not flush on the edges, and the grout lines were horrible. After numerous phone calls and test messages, the tile job was completed at 6:50 pm. What should have taken 4-5 hours took over 10 hours! The acid wash made the bottom of my pool look worse than before and the bottom of my spa is now yellow! With regards to the replacement of the 2 pool lights, Luis provided me with a printed quote issued by Heritage Pool Supply for $2,680.00 (This was the price for 2 lights with his contractor discount as indicated on the quote). Please note that this was the price just for the lights, the installation was an additional $150.00 per light). Once the installation was complete, I asked him to provide the paid invoice so that I would have it for warranty purposes. After several requests for it, he finally provided it on April 21, 2026, 4 days later......and his cost was actually $1,871.18 (that is $808.82 less than the written quote he provided!) If I had purchased the 2 lights, the cost would have only been $2,255.68. To top it off, the 2 lights were not even installed correctly as they fell out of the pool and spa walls on the 18th. I have retained all of the text messages, photos, and written documentation to support ALL of the above issues should anyone want to confirm my review. Luis was blatantly dishonest and provided unsatisfactory work. Do not hire!!!!

    From the owner: We are a family company with more than 8 years of experience in the construction industry and…read morerenovation of residential and commercial swimming pools, We would love to be able to help you with your project and turn your back yard into something more beautiful

    Lusk Pools

    Lusk Pools

    3.2
    (17 reviews)

    Lusk built my pool in 2006. I can't complain about their professionalism during that building…read moreprocess. The pool and the apron have held up well. Great work! Even though I do most of my own maintenance, they have always been good to help test my water and help me keep the water balanced. At any rate, I believe they are the best in the business in our area.

    I've been a Lusk customer for about 4 years, for new pool owner education, maintenance, annual…read moreopenings and closing, water testing. I'm sad to write this review. In December I asked them to schedule the install a salt water system...I didn't get other estimates bc I trusted Lusk and their service department. Strangely, it took me about 3 weeks to finalize a date (after I signed a contract) because Miranda, who handles this, never returned emails or voice messages, was available to take a call, or was in the office when I stopped by. I finally insisted on speaking with someone else, and scheduled the conversion for my pool opening date, which they recommended. Had it been another company I would have bailed based on lack of responsiveness. I called on the scheduled date to get an arrival window and was told the salt water was happening the next week, another communication issue. Bc the water level in my pool was low, they couldn't fully open pool that day but said they would do it when they converted the pool in one week. The next week, I called about 9:30am on the day of the conversion to inquire about arrival window and was told they weren't working that day due to potential rain...just another communication issue. I had to wait til they heard from Miranda for a reschedule date but requested they at least finish the opening quickly. One day later I was called and told they may be able to install salt generator at the end of the week, but I would need to give them a 50% deposit. I was extremely puzzled, especially considering I reached out many times, by email and phone, in December asking if there was anything they needed from me beyond the signed contract. I told them to forget the saltwater, just finish the opening (which I was charged for the first day, before it was completed). They did come out two days later to open and did a very subpar job. They never vacuumed the debris from my pool, just skimmed and swept it to the deep end. I spent about three days backwashing constantly bc of the debris. Had to run my pool bot about 4 times a day, emptying the basket after 30 minutes bc it was filled with debris...couldn't even climb the walls bc it was so full. After a little research I discovered Miranda is the new co-owner of Lusk, along with her husband. Maybe it's just taking them a minute to figure out how to run a business, and I do hope they figure it out bc this business used to be a gem. Until that happens, beware.

    United Poolscapes - poolservice - Updated June 2026

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