with a history of bad dental experiences, I always feel confident and relaxed when I go to Dr…read more Ben..... the staff is very helpful in explaining their procedures. I have referred friends and local social media followers when requesting a referral for a good dentist.

My visit was excellent as usual. The staff was welcoming and helpful. My hygienist, Kathy Omi, is…read moreknowledgeable, thorough and gentle. Dr. Ben is an outstanding dentist who shows the utmost care and concern for his patients.

for the life of me... i feel like i was ripped off for almost $200…read moreI had the delta dental paperwork in hand, went to pay them what i owed and they told me i owed more basically they wore me out and i just paid it, i could never understand why i owed more than what Delta Dental told me i needed to pay

I had a terrible experience here today and feel it's my responsibility to warn others about their…read morepricing and lack of professionalism. The red flags started immediately in the waiting room. I sat there listening to the front desk calling several other patients to reschedule their appointments last-minute, which signaled total office disarray. Making matters worse, the dentist didn't even show up to the building until 25 minutes after my scheduled appointment time. I was there for a root canal and crown consultation. After the exam, they quoted my out-of-pocket cost--after insurance--at nearly $2.500. The number felt extremely inflated, so I went to another dentist an hour later for a second opinion. Using the exact same insurance for the exact same root canal and crown, the second dentist quoted me $1,700 less than this office. It is shocking that they would try to overcharge a patient by that much. Between the blatant price-gouging and the total lack of respect for patients' time, I will never step foot in this office again. Save your money and go elsewhere.

My family also went to (Buzz) Hibbard Dental Care, but unfortunately his son doesn't take care of…read morehis patients, as his awesome dad use to. Back then they accepted your insurance and it covered the bill. Then one day, when Jeff took the business over, I got a bill for several hundreds of dollars and was never notified about it, or told in advance. When I called the office and asked about it, Dr Hibbard (Jeff) threw me under the bus. Not a nice guy when confronted. Turns out he was in the wrong! My family found a great Dentist Office that is very professional and would never go back here.

This place is awesome. I'm so thankful for Dr. Chris and the sweetest ladies who took care of me…read moreand my 2 kids (age 5 and almost 3) Shout out to Rayanne, Tanya, Jessica and Anabel:-). I was pleasantly shocked at how sweet, welcoming, kind, AND knowledgeable the staff is. Their dental plan is also very reasonable, especially for a family of 4! I'd highly recommend. Keep up the great work guys! Thank you

Good: got me in quickly for a cleaning and tooth repair. Very flexible with appointment hours…read more Reception is friendly. Waiting room is clean. Accepted my insurance. Dentist tells you in advance what insurance will cover, kinda. Got a great tooth cleaning. Repaired a tooth with excellent results. Bad: got a bill from Clovis Crossing then got a check from my insurance so I had to make another visit to give CC my insurance check. Got several calls from CC (and I keep getting them) asking to pay my bill. I never had to physically pay a bill with my previous dentist. Dentist recommended treatments that were over $100. I felt like it was a scare tactic. I didn't feel those recommendations were necessary. Hygienist numbed my whole mouth for the cleaning. Never had that done before. I was desperate to get my tooth repaired so my co-worker recommended CC. I'll probably do one more cleaning then look for another dentist.

Appointment Date: December 3, 2025 It has taken me several…read moredays to process my experience at this office so I could provide an honest, thoughtful review that may help future and current patients make a mindful and informed decision. Unfortunately, my visit revealed serious concerns regarding professionalism, communication, patient rights, and the overall clinical environment. I arrived at 12:55 p.m. for a 1:00 p.m. appointment and was not seen until 1:40 p.m., with the procedure concluding at approximately 2:20 p.m. I had clearly communicated that I had an interview at 2:45 p.m., yet time management, consideration, and respect for my schedule were noticeably lacking. From the moment I entered, I had an uneasy intuition about the atmosphere. After later examining recent online reviews, especially on Yelp, I noticed several patients describing similar patterns of pressure and unprofessional conduct. One review specifically mentioned feeling pushed into accepting Nitrous Oxide, and my experience mirrored that almost exactly. During my interactions with Dr. Anstey, his dental assistant who never introduced himself, Brenda, and Leslie, I consistently felt pressured, dismissed, and deprived of meaningful patient autonomy. I declined Nitrous Oxide multiple times not because I was unable or unwilling to pay the fee, but because I prefer local anesthesia, value being fully aware of my surroundings, and wanted to make an informed choice about my own health. Instead of respecting this decision, several staff members attempted to override it, repeatedly insisting that declining Nitrous Oxide would make the procedure more difficult. At no point did anyone provide a thorough explanation of the root canal process, the risks, alternatives, or what to expect, all of which are essential components of informed consent and ethical care. The tone of the appointment shifted immediately after I first said no. The dental assistant told me that I was "changing the procedure" by declining Nitrous Oxide, implying that I was making their job harder. This was unprofessional, unnecessary, and heightened my anxiety throughout what was already a stress-inducing procedure. No patient should feel coerced or guilted for making a reasonable medical decision, especially regarding a sedative that has lingering effects and requires safety considerations regarding driving afterward. I also want to highlight the conduct of a receptionist whose name I did not get. After briefly looking at my patient file and billing information, she told me to wait until the dentist could speak with me. The way this was handled made me feel like I could not leave the situation, even after I expressed discomfort and a desire to reschedule. It added to the sense that my "no" was not being heard or respected. When a patient expresses uncertainty or declines a treatment option, they should feel supported--not trapped or pressured into continuing. While Leslie was professional, attentive, and communicative and I genuinely appreciated her tone and approach but that doesn't take away from the overall experience which was disorganized, boundary-crossing, and dismissive of patient rights. Brenda attempted to facilitate but was frequently in and out of the room, contributing to the confusion and lack of clarity. The most concerning part of this visit was that I had to repeat my "no" to at least five different staff members. Repeating myself this many times should never be necessary in a medical environment. The root canal itself is already an anxiety-provoking procedure, yet the staff made the experience significantly worse by failing to inform me clearly, failing to respect my decisions, and failing to prioritize my comfort, understanding, and safety. I ultimately completed the root canal without Nitrous Oxide, but no patient should endure 40 minutes of feeling anxious, unsafe, unheard, and pressured. Even when I offered to reschedule or return on another day, I was discouraged from leaving. My right to withdraw consent or postpone treatment was not respected, and that is deeply troubling. I proceeded to complete my treatment with the root canal using local anesthesia and made the payment as fast as I could then left. I advise prospective patients to review recent experiences carefully before choosing this office. High ratings can be misleading, and the newer reviews reflect concerns that closely align with what I experienced. No patient should leave a dental office feeling dismissed, pressured, or distressed. Unfortunately, that is exactly how I left.

I went and got a cleaning today by Carrie and she did amazing! I've been doing to this dental…read moreoffice for about 10 years and it's always a good experience. The staff is quick and friendly and I always leave satisfied. Would absolutely recommend

I go to Willow Dental twice a year for cleanings. Always a good experience. Today was no different…read more Excellent service and a very good atmosphere.

Dr. Jack Ohanesian was there exactly when I needed help the most. I spent the entire night in…read moreunbearable pain, my tooth was pounding through my head, and I didn't get a single minute of sleep. No pain medication helped, and it was clear the tooth was badly infected. First thing Monday morning, I searched for dental offices open on holiday (Martin Luther King), and his office was the closest available. From the very first moment, I felt taken care of. Rosa at the front desk was incredibly kind and compassionate, she truly understood my situation and welcomed me in immediately. The entire experience was exceptional. I felt no pain from the injections and no pain during the extraction itself. I honestly couldn't believe it. At one point I even asked, "Is it all done?" -- and when he said "Yes," I was so relieved I started laughing. The tooth was severely infected, and extraction was the only option, but the process was completely smooth and stress-free. This office delivers professionalism, compassion, skill, and true patient care. I strongly recommend Dr. Ohanesian and his team to anyone looking for excellent dental care, especially in an emergency situation. You will be in the best hands.

5/5 I cannot say…read moreenough amazing things about Dr. Ohanesian. I came to him after a serious electric scooter accident, and he truly fixed me up in every possible way. He was incredibly thorough, gentle, and patient throughout the entire process. His kindness and empathy made me feel so comfortable, especially at a time when I was really overwhelmed. He explained everything clearly, made sure I felt safe at every step, and the quality of his work is unreal - he did an amazing job. I'm so grateful to have found him. If you're looking for a dentist who actually cares, listens, and delivers exceptional results, I would highly recommend Dr. Ohanesian. Truly one of the best!

I really wanted to start using thier services but when they don't call you back, how are you…read moresupposed to know if they provide good service? I called their office and left a message and no one called me back. I also emailed them and someone did respond and I called the number and email and left another message. I waited 3 days for a call back because I was in pain and I needed a dental care right away. When I called back, the first thing out of their mouth, they were not taking one insurance and needed my insurance information before they could book the appointment. Just to be clear I do have dental insurance and actually have supplemental dental insurance through USAA. I called my insurance companies and confirmed the dental plan that I had. I called back again. It has been two weeks since I called and I never called back. Ended up going back to a previous dentist who got me in right away and I will post a review on them. This review is not for their dental service, but the fact that their office staff doesn't even take the time to ask why are you calling and is there anything we can help you with. Plus they don't return phone calls.

Yesterday I booked my appointment with Elizabeth for an emergency tooth problem. Today I was there…read morefor Dr Kelvin Kawano who quickly diagnosed my broken tooth. After explaining that a crown is needed he got to work preparing the tooth to accept the crown. Assisted by a wonderful young lady Ayannah they numbed me up and before I knew it Ayannah was making a temporary crown right there next to me. After a few adjustments she glued the temp in place like she's been doing it for 20 years. Everyone who worked on me today was very professional and made me feel as if I was in the best hands. After today I know Dr Kawano and his awesome assistants like Ayannah and his Son Derek (who shares the practice) are at the top of their field. Crazy Bernie is now a HUGE fan of Kawano Dental!!!

This is by far the worst place to go! Just don't take my word for it.. my foster kid had a…read moreappointment last Monday we showed up they said they called to cancel (which i didn't have a voice mail for) so the receptionist rescheduled for today Thursday the 5th at 4 we showed up at 3:45 waited about 30 minutes he called in the back the comes back out about 10 or so minutes later saying the told him the don't have enough time to clean his teeth!! Mind you they scheduled the appointment!! I will never take anyone to that place again. I'd give you no stars if possible

I understand the building is a bit older and has some wear and tear but having mold on the dentist…read morechairs is unacceptable. I wish the staff will fix this problem soon.

Type of care: denture realignment. Care and quality: outstanding. Office experience: very…read morepositive, quick and efficient. Thank you

It seems really weird to review your dentist. But here I am, with some time on my hands, so…read more.. Backstory: when I was a kid, I went to Dr. Malan... The grandfather of this Dr. Malan. When he retired, I went to Dr. Malan again... The father of this Dr. Malan. And when he retired... I guess you have figured it out by now. :) I have found that everyone here, from the people in the front office, through the wonderful hygienist, to Dr. Malan himself, have been extremely kind, helpful, caring, and all-around great folks. I've always felt good about coming here, and I'm one of those people that, well, is not a good dental patient. Let's just leave it at that. :-) A couple of times, when I've had a bit of a dental emergency, they have bent over backwards to help me get my problem taken care of. I really really appreciate that. I know a lot of people that love their dentist, and wouldn't consider going any place else. I get that... That's how I feel about this, Dr. Malan. So if you're reading this because you are looking for a new dentist, HS I recommend him highly.

I dropped off paperwork early, 2 weeks, when i arrived for my appointment, none of it had been…read moreentered so i was asked to complete paperwork... turned it in 2 weeks prior so this would not happen Dr. A M SOHAL MAHAMUD has the worst patient service... his attitude sucks! i was treated, scolded like a child... he could have told me where i needed to brush a little better, instead he told me in a stearn voice, "i am disappointed, VERY disappointed... i should have walked out... i was overdue for a cleaning so i stayed this was the first and last time, paid for the higher dental coveage and moved on to a dentist who is not manners

Absolutely horrific customer service. They talk down to you like you are a child and explain the…read moresame thing over and over avoiding your questions. Other location is far better.