I went and got a cleaning today by Carrie and she did amazing! I've been doing to this dental office for about 10 years and it's always a good experience. The staff is quick and friendly and I always leave satisfied. Would absolutely recommend read more

I go to Willow Dental twice a year for cleanings. Always a good experience. Today was no different. Excellent service and a very good atmosphere. read more

I acknowledge that maintaining consistent dental care is an area for improvement, and I am taking steps to address it. I scheduled an appointment with Willow Dental after an extended period without care. During my visit, I felt uncomfortable with the hygienist's repeated remarks about brushing, which came across as discouraging. After waiting over 30 minutes to schedule a deep cleaning, I left. Months later, I received a text confirming an appointment I had not authorized, along with a $75 missed-appointment notice. When I called to reschedule and asked the receptionist to repeat the appointment date and time while I located a pen, she paused, made a lip-smacking sound, and responded with a hesitant "uhh" in a tone that conveyed annoyance, which I found unprofessional. Based on these experiences, I have chosen to seek care elsewhere with a provider who emphasizes professionalism and patient respect read more

Willow Dental Group - Proof of text messages - General Dentistry Near Me - Fresno, California

Jacobson one of the dental providers. Did extremely sloppy work. On my denture she left dental solution that dried and food would get underneath. Terrible. She did not take the time to remove the excess. Care quality was not good. I would not recommend this place at all. read more

Welcoming and very clean. Dental hygienist was the best - so gentle and patient. Dentist was thorough and efficient.

I cannot say enough good things about this dental office! I forget I'm at the dentist when I walk in. No dental office smell. Coffee bar, hostess, smiling faces, awesome dental cleanings and excellent dentists! No pain with injections! Yay! I would not want to trust my teeth to any other dental office! 5+ stars! read more

Willow dental is the only dental place that I've ever been that I'm not nervous. Dr. Anderson is the best most gentle hands and experienced. I've been going there for 13 years and the staff is so friendly and polite and courteous. I highly recommend Willow dental and Dr. Anderson for everybody. read more

Seems like every time I go they find some way to make sure I'm paying for something out of pocket. Today the hygienist did fluoride on my teeth without asking me and I was charged 20 dollars. Every time it's something different. Overall a clean place but often feels like they'll do anything for a money grab. read more

There is no consistency, care for others time, and delayed care with this doctors office. Been going here for 2 years and have never seen the same doctor. I had an appointment today to see the doctor and not only was I told I could not see him (at an appointment that was made months in advance) but to come back later in the day (this was after i refused to come back the following week for a 5 minute consultation), completely disregarding anything else I had scheduled that day. I've also been told that I've had treatment pending for the past year and this my first time being made aware of this. Treatment that could have been taken care of A YEAR AGO. Currently not only looking for a second opinion but a new dentist entirely. read more

My family has been using Willow Dental for over a decade and we have no regrets. From the dental hygienist to our doctor, we sense their care for us and appreciation. We will continue to use Willow Dental and highly recommend them as well! read more

Due to my health issues, dental assistant knowledgeable enough to question proceeding with the cleaning etc.

Been coming here for over 5 years, I'm disappointed to say the quality of drs has gone down. They have lost so many good drs. My last visit was the worst experience I've had there. The new dr had fillings done on me and wow, I literally felt like my brain was being drilled. Had my mouth opened for over an hour which was the most unpleasant and uncomfortable feeling. My jaws hurt so bad. Not only was it uncomfortable but I swear after all the drilling she did. She told me that my tooth was cracked, well no kidding it probably cracked from the drilling you did. Last thing they ended up charging me more than planned. Needless to say I'm finally leaving this place! read more

Very competent and friendly staff and high-tech equipment to give amazing detail. Dr. Anderson explained everything in detail and in a very understandable way. read more

I went in for a cleaning and exam. After the X-Rays the hygienist went to upsell the cleaning using a laser for an extra $100. Delta Dental won't pay extra for cleaning with lasers so I refused the add on. Dr.Tapia said I needed 4 crowns but he would only do it if I purchased one of their custom made hard night guards for $587. I had some doubts about this so I called Delta Dental and found it also was not a covered benefit so it was no deal and we cancelled my restoration. They are nice people but I urge Yelpers watch out for their financial practices. read more

My husband chipped a crown on a front tooth and the kind receptionist worked him into Dr. Anderson's busy schedule on an emergency basis. This professional is not only efficient and compassionate, he is an artist when it comes to dentistry. Dr. Shawn went way above our expectations and repaired the crown during the same visit. My husband was so relieved to walk out of the office with his smile back! Thank you, Dr. Anderson, and your awesome team. You are the absolute best! Bless you all! read more

I've been wanting and waiting to leave a better review but after (still) coming here for several years hoping things would change for the better they've consistently have NOT changed for the better. Every time you come here, rather it be just for a teeth cleaning or to see DDS or DMD Your going to get someone different every single time. Still after all my efforts to explain this to them nothing ever changes, been coming here for several years now... (as per previous review) they still don't get it. And if you're someone like me with a phobia of the dentist, you're never gonna get comfortable here (because you never know who you're gonna get to work on your teeth) They also send you out if you need a root canal. They also don't offer sedative dentistry. (Which figures because employees come and go there too often). Ive been getting my teeth cleaned twice a year and there's never been the same dental hygienist I've requested working there when I come back, so trying to feel comfortable requesting the person I saw last isn't going to happen here. Even though I tell them this every single time I come still don't get the same person after expressing this to them every single time . Nor do I get the same doctor (DDS) so don't ever get comfortable here because unfortunately that's not gonna happen here. Also I had a teeth cleaning appointment scheduled for 1/22/25 same day I had a root canal appointment... when I called and left a message to reschedule and I explained it was because I had a root canal appointment scheduled that day. They returned my call saying they got a voice message and asked if I'd like to reschedule for 1/22/25 (the same date I was canceling) Really!? They didn't hear my massage??? Another thing that happened to me was, I had a receding gumline and they sent me out to another Dentist (go figure) for a very expensive out of pocket procedure when my coworker went for the same thing and they treated her there and it was covered under the same insurance we both have. (Different DDS dentist she saw at Willow Dental of course)... the one I got that time apparently was in cahoots with with outside dentist firm who charged me thousands dollars out of pocket. Which was. ANOTHER (upsetting concern) I had expressed to them... but I always get the feeling they don't care because they never get to know you after all the years I've been going there! & STILL have failed to flag my chart of my concerns. UPDATE NOTE: TO "Business Customer Service Representative" TRACEY A. First Id like to reply to your reply that (your first sentence statement reply) doesn't sound very compassionate for my concerns. Like for example: "I'm sorry you're feeling this way". Second of all, I've been coming here for many years so... and I've expressed this to all of your staff for ALL the years I've been coming here (every single time I come in). And nothing has ever changed for me, so apparently my chart never got flagged (?) even though every visit I've expressed this (?) It's probably because I see some one new every single time I come in and I'm told the person I liked or saw last doesn't work there anymore. I'm not trying to be mean just being honest. I also want to add that I referred a lot of people to Willow Dental (because you guys offered a $40 dental credit for both myself and the new referral). All those people I referred that became a patient there, theyve expressed to me they have the same concern too. Just a heartfelt honest review. Since my words and concerns as a patient that I've ALWAYS expressed in person every single visit were never heard. I hope this review will be some helpful constructive criticism to help better your business in the future. read more

I have a great fear of dental work, went in for a crown yesterday and was kind of tense. Dr Hatmaker and his assistant put me at ease, were efficient and did an overall great job! I would recommend them to you. read more

Willow Dental is the best . Dr Anderson always goes above and beyond to resolve your dental issues . The staff is great and always very helpful. Lilly is the best Debbie read more

I've been a client for years, along with my children - even paying for insurance plans when Willow was not a covered provider. I was very disappointed to have Dr. Jennifer Jacobsen tell me twice today that it's time to "part ways" because I cannot afford their $8,000 mandatory treatment plan. I was hoping to just get my bi-annual cleaning done while I look for a job with better coverage but was told that her license would be on the line for "supervised neglect" for a diagnosis made by the hygienist. I felt coerced to either comply or leave. My family had referred me to Willow a decade ago because they know the Andersons - we will be sharing our feedback in person. read more

Great staff and very helpful. Dr Tapia is wonderful. Was referred to the office by a friend and am very glad to find Willow Dental after looking for a long time after family dentist retired. read more

Never cease to be amazed. Despite my anxiousness and aversion to dental work the admin staff, hygienists and dentists at Willow always find a way to ease my concerns and make my treatment a worry free experience. read more

Willow Dental Group - Home - General Dentistry Near Me - Fresno, California

I love this dentist office! The staff are upbeat and professional, the doctor is competent, the facilities are beautiful and state--of-the-art. I was able to get several needed appointments within one week. I am grateful to be getting some long-postponed work done on my teeth with confidence. The prices are substantially lower than at another dental office that I checked with. The only thing I do not like is that Willow's invoices have only the amount I owe, without stating or itemizing what the charge is for. I do have a separate paper from them listing the services and costs, but I find it unprofessional to not itemize services on the invoice itself. On a lighter note, I find it amusing that the business has Willow in its name but the waiting room has a bunch of cut-off birch trees on display. read more

Came in early and they took me in early. Very professional, courteous, and efficient. Well done staff, glad I'm a regular patient.

This is an excellent dental service. The technicians, the receptionist, the hygienist and the dentist are all very polite, very informative and provide great customer service. I never have to sit and wait too long before I'm called. read more

They are always great with my Mom. She's disabled and they are very patient working with her.

Very friendly staff and atmosphere. Professional and not pushy on services. They really do a great job of informing you of any issues and options. Best dentist office i've been to. read more

Everyone from the dentist to the office, staff was very professional, service was great, and timely. I appreciate staying on schedule and not having to wait in the waiting room for an hour after your scheduled appointment to be seen. read more

It's great place been going for years very efficient. Explain any problems very clearly. My dentist is very good. I appreciate how to take care of me. And they got a cool coffee machine read more

cleaning, x- rays, review of health with Dr. Eddie Tapia, went over the results of x-rays and was very professional. The hygienist was very good and the cleaning was painless. read more

From the moment we walked through the door, the atmosphere , service, care, professionalism, and kindness exceeded my expectations ! Dr. Anderson and Dr. Tapia and all of the staff were so kind, thorough and took the time to explain and review all the information and recommendations for our future care. They listened attentively to all of our concerns. I'm confident that switching to Willow Dental was the best change we've made for our family. Thank you Willow Dental! read more

I am not a going to the dentist type of person. Landing in the dental chair today was great! Everyone was helpful and very supportive. The dentist developed a treatment plan based around the work I want to get done. I highly recommend this dental group read more

Willow Dental Group is in exceptional dentistry group. I've been a patient since the beginning and I literally feel like family. They are outstanding and I'm always seen on time or earlier. The quality of care from Shawn Anderson is above and beyond. I highly recommend Willow Dental Group!!! read more

I had a post put in for an implant the procedure went well & i also asked for sedation which also went as expected...i have been with Willow Dental Group for about 6 yrs now and I respect and appreciate their fast, friendly, professional service! Thank You, Cheryl Miller read more

I have been going to Willow Dental for a few years now. They are great to deal with. Dr Lily is one of the best there and cares a lot for her patients. I recently also met Dr Jenn and she is very nice. They both have a great knowledge of what they are doing and I generally look forward to my appts. read more

Been with them for years. Great dentists with the newest equipment. They get you in and out on time.

Very clean and modern office. Very nice and welcoming staff. All digital X-Rays and results available immediately. Very nice and skillful RDAs. Top notch dentists. I recommend Willow Dental for your dental needs. read more

As Usual my care at Willow Dental was the best. Thank you all for your care and thoughtfulness !

Excellent dentist! I had an amazing experience. Have not been to the dentist in several years, but they made me feel comfortable

I have been coming to Willow Dental for a few years now. The team here has great service and always uplifting positive attitudes, no matter the time of day. They're great at scheduling and following up with upcoming appointments. If you cancel within the proper time frame they are always willing to help you find a new time. If you have any fears or concerns about the dentist or hygienist they respect them and try to help make you feel comfortable. I recently had a routine cleaning done by Sarah, she was great. Sarah greeted me with a smile, asked if I had any questions or concerns than efficiently got to work. Once she was done she explained everything asked again if I had any questions than helped with scheduling a new appointment and I was off...thanks Sarah! read more

Staff is so friendly and helpful. Dental hygienist is excellent and very thorough. Got two crowns that match so well that you can't tell they are crowns. Beautiful office. read more