Dr Chen has been my 3 kids favorite dentist for many years. We've tried other dentist before but this is the best one. They are very gentle and make sure my kids are comfortable. They make sure they aren't nervous and the office staff if very kind and attentive. read more

Facility is clean and staff is nice. I would recommend this to my friends. Location is convenient.

Nice flooring, cool a.c feiling fan, no hot humid like other places. Cute little lobby area. I found this dentist thru yelp and word of mouth. Dr chen is very nice, courteous and very professionally mannered. If he not comfortable with tooth work due to health conditions he will refer you out. I respect his honesty. The staff there are wonderful as well. read more

Tsu Ping Chen,DDS - General Dentistry Near Me - Fresno, California

The do poor quality work and are always trying to up sale you so they can do more work than necessary and they treat you bad if you're on Medi-Cal or pay with cash plus the main dentist is very rude and disrespectful not to mention the work that I got done on my kept having to get redone because he just wanted me to get a crown and I know this because despite me having work done on my tooth before and it lasted years till it broke ( but that only happened a month after I went to them for a cleaning) every time after that it kept chipping quick and quicker till after this last time they were supposed to fix, a day later it completely broke off. Im so glad I got my refund after their terrible service that day and I am NEVER GOING BACK AND I HOPE NONE OF YOU DO AS WELL not to mention how now my tooth are too smooth afterI had my back cavities filled and it feels like it's going to break every time I go to floss. So yeah be better read more

Tsu Ping Chen,DDS - The piece of tooth that broke off - General Dentistry Near Me - Fresno, California

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This has been by far the best dentist I have been too. I rarely visit the dentist and the ones I have never stick out or provide excellent service. This dentist office has been incredible. A relative of mine recommended them, so glad she did. The dental hygienist is a such a sweetheart. She was very informative and welcoming. She provides the best analogies. The dentist as well very knowledgeable and informative. The front office gals were also great! Look forward to my 6month check up. read more

ABSOLUTELY GREAT SERVICE! Dr. Chen did my crown and it's beautiful! He and his staff have great bedside manner. Very clean and professional!

I highly recommend Tsu Ping Chen, DDS. Dr. Chen and his entire staff are very friendly, approachable, professional and kind. Dr. Chen is very caring and took time out of his busy schedule to call me after I had a dental procedure. He is the King of novocaine. He is a pro! You will not feel any discomfort or pain. I feel very confident trusting Dr. Chen with my dental care and look forward in continuing to be his patient. read more

This is our first initial visit to the office. Right when we enter, we were greeted with the front desk. Afterwards taken to the back and having a discussion with the doctor in regard to my daughter teeth. I told her some of my concerns and explain to me the process and what steps we'll need to be taken. read more

This dentist is very good and knowledgeable as well as very honest! I would recommend him to anyone with dental issues!!

They took their time with each of us. They were friendly, welcoming, and explained everything as they went along. Their concern for our teeth felt genuine. I would highly recommend their office. Th entire experience from the the front office check-in to the end of the visit was a positive and pleasant experience. read more

Tsu Ping Chen,DDS - Waiting area - General Dentistry Near Me - Fresno, California

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Dr Chen is wonderful! He will treat you the same if you have Medi- Cal or regular insurance. I can't thanked him and his whole staff!

The entire Staff at Dr. Chen's office is amazing. They are kind, caring, and very professional. Dr. Chen answered all of our questions came up with a great plan to keep our families teeth healthy. read more

For the past year my husband and I have been going to Dr. Chen's office for regular cleanings and myself for clearcorrect treatment (a competitor of invisiline) and we couldn't be more pleased with how our teeth are looking! The entire office staff is friendly, punctual, and have always accommodated my work schedule, and even my need for same day appointments (thank you Mary) - a very compassionate team! Dr. Chen takes great care in his treatment, listens, and maintains consistently high standards of patient care. He never makes you feel rushed, and addresses all your concerns each visit. Really blessed to have found this gem, and hightly recommend this practice for excellent dental care. read more

I needed to find a regular dentist and I found out about Dr.Chen from a google search. Dr Chen is very gentle and friendly. The office staff is very friendly and accommodating with patients. I appreciate all of this and highly recommend them! read more

Doctor and Front Staff was very patient and kind to my son Filling appointment. Very clean and professional. Thank you again, Doctor Chen! read more

Tsu Ping Chen,DDS - Wonderful Day at the Dentist! - General Dentistry Near Me - Fresno, California

I'm thankful for finding Dr. Chen and his amazing staff. I'm terrified of the dentist and everyone at his office helps me be calm and relaxed. Very nice facility too! read more

I had two cavities filled, the dentist was very personable and attentive, though I would have liked it if he told me what he was doing. Overall, great service and care! read more

Tsu Ping Chen,DDS - View from treatment area. - General Dentistry Near Me - Fresno, California

Awesome dentist. Friend, approachable, skilled, and responsible. Polite and friendly staff. Highly recommend.

I've been here twice and the staff and doctor are nice and helpful. The office is small, but cozy and inviting, so I feel like that sets the tone for the visit very well! The staff are polite and seem to have a good attitude even when I let them know I would be running late. The doctor is nice, gets the job done, and is attentive to the patients body language for discomfort and pain. They are definitely a flexible team and they have their routines well managed. Even the communication amongst the staff internally sounds like it goes smoothly and that makes me trust the entire team. I'd definitely recommend their services to family and friends. For reference I had an initial exam that laid out my dental plans, including cavity treatments, fillings, root canal, cleaning, etc. I will for sure continue to come back here to follow through because I trust the office and their work! read more

I have had an outstanding experience at Dr. Chen's dental practice. Cleanings and procedures are performed with attention to detail, great care for cleanliness, and set the bar for industry standards. In short this is a top notch provider with an excellent support staff, and I highly recommend this office for all dentistry needs. read more

Most of the staff is friendly except one of the ladies working the front counter. I was looking for a new dentist and landed on this place. When I arrived I let the office know I had just had X-rays completed and didn't want to pay for more. I suggested we request the recently completed X-rays form my prior dentist. The office told me they preferred to have their own and my insurance would pay again. When I sat in the chair I reiterated to staff X-rays were done recently and it may be best to request those. Staff talked me about of this again stating my other dentist would charge and make me sign something. So again I coalesced. Guess what happened after the exam and X-rays? The discourteous lady at the counter tells me I may have to pay for the X-rays they just took. I explained to her that I tried to prevent this several times before the exam. She then began to be condescending towards me asking if I knew what an exam was etc. I set my follow up appt and and as I was leaving she sarcastically told me "you be blessed sir" at that point I told her to cancel my appt. Very misleading, discourteous, and unprofessional. read more

Dr. Chen and his staff are amazing! Especially the front desk receptionist and medical billing staff. They are always so accommodating and I feel that I can really trust Dr. Chen as my dentist. He will not only treat you but educate you about your teeth. He will also give you his most sincere opinions about all the different options for treatment. Highly recommend to anyone in the area! read more

I just have to write a great review for Dr Chen and his staff. I was looking for a place with good reviews that excepted my denti-cal and I found this place. The reviews are exactly right. I had my wisdom teeth removed here and was a little nervous because they didnt put you to sleep. They were so thoughtful, caring and gentle. Didnt hurt at all and my wounds healed up perfectly without any issues. I will keep coming back here even when I have normal dental insurance again. Thanks Dr Chen and staff read more

Dr. Chen is a really good Dentist! I highly recommend him! He'll get the job done... He has a real gentle manner!

Awesome staff amazing dentist I love it here he literally did amazing job on my root canal and my front chipped tooth I can't thank him enough! I have always been scared of dentist but coming to his office changed everything for me. He numbs completely to where I didn't feel a thing thank you so much tsu ping chen. The staff and office is so clean and so friendly I so recommend him and his staff. read more

I don't normally like going to the dentist but I feel very comfortable here. The staff is professional and well trained. I will definitely be coming here for my dental needs. read more

Love this office has a homey atmosphere. The ladies are so nice. I had a wisdom tooth pulled by Dr Chen. I was a bit worried cause I never had a teeth pulled out but it was quick. It healed nicely. I will definitely recommend Dr Chen for anyone. read more

Just called to set up 1st appointment and their customer service is amazing. Ladies are so sweet, friendly and manages to squeeze me in for a cancelation but different time. I admit I need work done and have always been judged by other doctors making me feel horrible but I have a good feeling about this one just by the receptionist speaking to me. And accepts medi-cal! read more

I'm not sure how I feel while writing this review but I need to.....So While Dr. Chen is amazing and knowledgeable....his billing receptionist is rude....lazy...and makes sassy remarks.....I've needed a rootcanal for some time now and it's been put off due to her refusing to find an Endontist in my provider network. While my mouth is literally killing me...I've tried myself to find one but have been unsuccessful. Whatever happened to good customer service?!!!!!! So not due to me being unsatisfied with my dentist but because of his billing receptionist...I will be finding a new dentist. read more

The waiting room is always nice. It is clean and it is pleasure to sit and wait for your turn. Cruz is the from desk lady who is nice and welcoming. Dr. Chen is understanding and easy talk to. I don't like dentist, my least favorite doctor to go to, but I like the people that work in this office! Thank you for your service in our community! read more

I highly recommend coming to see Dr Chen. Our family has been to several dentists in the Fresno area. Myself and children have had the same constant problem when going to the dentist we could never stay numb during a simple filling/procedure. I had avoided going to the dentist for many years because I couldn't stay numb my children started to dread going to the dentist as well. After my kids first visit they couldn't say enough good things about their visit, they were extremely happy with Dr Chen my kids even encouraged me to try him out me being reluctant I eventually made an appointment and went. I was so happy to finally get my teeth fixed and not experience any pain. You will not regret making an appointment with Dr Chen. read more

Terrible Dr.!!! Don't go to him if you have Denti-Cal. You will be looked down upon. These were his words "you have Denti-Cal, we gave your family basic cleaning and x-ray for free, on our tax dollars that's all the services we can provide your family and we didn't charge you anything except $1 for adults." Our insurance should not have an impact on how good or terrible the service is performed on his patients. I should post up the after pictures so he can see how terrible the cleaning was. It was no cleaning. I should report this to the board. How unprofessional of him to be admitting special treatment based on your insurance coverage. He is getting paid regardless if the payment is through Denti-Cal or private insurance. read more

Dr. Chen was so great! He really helped calm my nerves and talked me through my whole procedure. Sergio was awesome. The whole staff is really friendly and nice. The facility is very clean and welcoming. A trip to the dentist is never fun but at least Dr. Chen and staff make it pleasurable. Would recommend every time. read more

Don't go here if you're on Medi-Cal. He just wants to start pulling teeth, same as Western Dental.

Dr. Chen is an awesome dentist! He looks out for his patient's best interests and doesn't force you to have dental work done unless it's absolutely necessary. I've been to many dental offices around the valley and he is the most honest dentist you'll ever meet. I highly recommend his services to everyone... =) read more

I am giving this review based only on staff, Doctor and office (not on insurance coverage). I "hate" going to the Dentist and had not been to one in a really long time. When I called to schedule an appointment, the girl who answered was very nice and scheduled me for the very next day, how great is that?! The office's location is nice, the office itself is really nice. The front office is clean and cute; back area where patients are seen was very clean and organized. Staff are soooo nice! I interacted with 3 different staff members, all were super friendly and caring. Dr Chen was also nice, he explained what was going on with my teeth, I felt very comfortable and at ease... I unfortunately have Medi-cal and will not be able to get the services I need at this office. Those services are covered (I know, I was a case specialist for Medi-cal and Cal-fresh a year ago before moving to Fresno), but if the Dr chooses not to get authorization for these services, it's okay, it's his practice. Again, location is great, office is nice and clean, staff and Dr are super nice! read more

Dr. Chen is the nicest dentist I've ever been to. He is extremely knowledgeable and does a fantastic job of explaining exactly what he needs to do in order to give you a perfect smile. His staff is super friendly and nice as well. I will most definitely keep going to Dr. Chen. read more