I have never had a less than stellar experience at this location. There are always close parking…read morespaces. Today I dropped off some mail, and decided to restock my stamps before the prices go up again. There was no one else in line, amazingly, and I got immediate service. I had a nice choice of what my stamps looked like, and the cashier was very pleasant. This is a well run post office!

I went in to fill out a form. The two post workers up front were so helpful and friendly, I will…read moredefinitely use this location when in the area for my post needs. Good customer service and friendly staff just make me feel better.

Ive used this store at least 4 times already since moving to Arnold for my small business. They…read morealways greet me and are friendly.

if I could make it less than 1 star I would. i am beyond upset from my visit to make a return at…read moreArnold UPS. I don't have to make returns often. I'm an older lady that may not be as hip with the times as others may be. When I go to Festus store they have been gracious enough to help guide if I didn't understand something. The nice lady greeted me and asked me if I "started the return?" I did not understand what that meant. I technically didn't know there was a different process, so she told me where to go. Online. I attempted to do all of that by myself while she helped other people. When I thought I had completed it adequately, She called someone from the back to assist me. He didn't introduce himself. He didnt have a name tag on. Asked for the bar code. Which I promptly gave him the paperwork that the product had included in the packaging in case I needed to return, which had the barcode on it. Then he said "that means nothing to me" I was confused and asked for clarifications because this was suppose to be what I gave them per the company I purchased from. i had 3 papers with me. I handed all three to him. i couldnt have been more upset when he stated with a sarcastically condescending tone "you need to learn how read and follow directions" I've been a hospital nurse RN/BSN for 33 years. 9 of which I worked hospice. I am well versed in communication, written and/or otherwise, with the general public. I am a very compassionate person. I was astounded by this statement. Since he did not have a name tag on I asked nicely "and you are?" He stated " I am Bart, the owner" At that point I gathered my items and left- because I was so upset and hurt. I knew that it wouldn't get any more respectful. I felt defeated. Then as I got to the door he sarcastically said, "have a nice day ma'am". I'm sure if he spoke to me this way, then it's not the first or the last. It's very disheartening. No one should be spoken to like that. they should respectfully guided Gently. My husband saw how upset I was and he immediately went inside to talk to Bart. He asked him if he always spoke to people the way he just spoke to his wife? Bart tried to rationalize his actions and was Set straight by my husband in front of other patrons. I sincerely hope that he has learned the errors of his communication style or that he continues to be held to task for his disrespectful behavior. I sincerely hope he treats his employees with more respect than he showed myself or my husband. If you can. Go to a different location where they will help you with patience and grace!

Even though all I ever do is drop off packages, I love the ease with which it works here. They do…read morea great job, make it easy, and are always super friendly and nice.

Ugh. Went in on a Wednesday morning to get copies of my business card for the day since I was out…read more The manager, Shelly, helped me. During the entire interaction, she kept trying to tell me what I wanted rather than listening to what I wanted. A completely unnecessary interaction.

I have been to this location multiple times. It's always clean and the stuff is super nice and…read morehelpful!!! Thank you for great the service you are providing!

This Post Office is at the bottom of a hill in Arnold. It is a large place. I didn't have to wait…read morein the line, but it seemed to be moving fairly quickly from my view. I was able to drop some mail in the door inside. It seems to be a pleasant location to visit for a Post Office.

It's a Saturday at 1 pm. No line. In and out in less than 2 minutes. Ample parking. Friendly…read moreservice. Clean building. 5 stars!!! I don't know if it's always like this, but thank you Universe for a great visit today! I'll be back!

Mike went above and beyond today! He helped personalize and protect the birthday gift I was sending…read moreto my Dad. His amazing service today is why I keep coming back to FedEx. :)

Nothing much to report. We were dropping off a package that was already labeled and ready to go…read more Things went smoothly, the usual service you expect to find at a post office. Not overly friendly, no big smiles, curt service, in and out, boom.

I don't know why I'm writing a review of the post office. It does seem pointless since we have no…read morechoice to use the post office we are assigned. I've lived in my house for 15 years & I've experienced mostly mediocre service from this post office, at best. I don't think I've ever received my mail before 5p (I've gotten mail as late as 8p) & I always seem to get everything late (magazines, bills, packages). One time a few years ago, I didn't get any mail for over a week & when I called the post office, I was told it was because it snowed that week & the mail carrier wasn't delivering to my subdivision because some people hadn't shoveled their sidewalks. I explained my sidewalk was shoveled & was told they didn't deliver unless all sidewalks were shoveled. Guess the old "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds" doesn't apply to my post office. But I'm so frustrated with them now. I put a hold on my mail for a few days because I went out of town. I've done this before on line but always picked up my mail for fear I would never see it because the mail carrier wouldn't want to bring it to me. But I was only gone for a few days (3 to be exact) & yesterday my mail was to be delivered. No mail. I call, they tell me oh it will be delivered tomorrow. Today, no mail. I call again (now remember, my mail isn't delivered until late so I have to wait to see if it is delivered before I call) & I'm told, oh tomorrow. So I'm pretty sure I'll never get any mail again. Is it any wonder that the postal service is losing so much business? It is like they don't even try. Thanks Post Office, your useless!!