Complementary beverages, quick service, nice employees, good prices and i love it. Every time i…read morecome i dont regret it!!!

Took in a mailer I got that offered 50% off an oil change for first time customers. Very polite and…read morefriendly customer service with both employees I encountered. No hard upsale, although they do offer a couple of oil additives, and there are 2 to 3 levels of oils, depending on your vehicle. From the time I got there, to the time I left, I spent about 35 minutes...a bit longer than other comments I've seen, but the actual oil change itself took about 5 minutes, and I was in the actual building (you can stay in your car) a total of about 8 minutes, so I just happened to get behind some people with additional services, and only one lane was open when I arrived. Excellent customer service, and a pretty hefty non-discounted price of about $110 for a full-synthetic oil (best oil) change, but with discounts the price is well into the 'reasonable range'. They deliver what they promise, and if you need a quick oil change without prior planning, this is an easy option. If you can dig up a discount/coupon, all the better!

Rip off. Sent my son to get a "conventional" $54 oil change. Cost him $120 and they put the oil…read moresticker at 3,000 miles. What a scam. I'm mad at myself for not going with him.

Went today to get an oil change. I was in and out in record time. Rebecca and Mo were very…read moreprofessional and knowledgeable. They walked me through everything they were doing to the car. Checked all the lights, and tire pressure. This location also is closer to my home, so I will be back!

Almost everyone is so welcoming accept for one employee, johnny. He is not so welcoming and i have…read moreheard him treat other employees like garbage!

Excellent Customer Service, Everything done efficiently and correctly…read more I am new to the area and blew a tire on Thursday, after a few calls around, I came to Heartland Tire & Auto Center. I was immediately greeted with a smile and a helpful "Hello". I had called and asked if they had time to help me out and when I walked in and handed them my keys right away, they started the job! I ended up having to have them replace all four tires due to my mileage and car situation. They talked all my options over with me and helped me figure everything out every step of the way. Very Impressed and will for sure continue to give them my business.

1st service at Willard for our second vehicle - oil change, rotation, and general inspection…read moreservices - and our experience mirrored our initial one; this a very nice, professionally run, family-owned business that provides quality services at what we believe are market prices. We will be back.

Terrible. DO NOT BRING ANY EUROPEAN CARS TO THIS SERVICE STATION. The coupon advertising a $69.99…read moreoil change is a lie. My bill was over $170 for a 4 cylinder oil change and tire rotation. I declined their offered $502 battery and $1560 for four 18" tires. Two employees had to find a service manager to attempt to explain multiple upcharges. Avoid at all costs.

BEWARE!!! This place will screw you over and there is nothing you can do about it, because it…read morewill cost more to sew than the repair work to fix what they mess up! They screwed up a tire rotation on our Jeep and a wheel fell off, 2 hours away on the highway at 70mph! They say they investigated it (because they have a crack investigation team, obviously) and look at pictures and say it can't be their fault. We are out over $2000 and it doesn't matter to them or their corporate leaders. The store manager, Brandi does not stand behind their performance at all...just deny it's their fault and move on and hang up. That's it. What a joke. They said the pictures show ball joint damage, and that caused the wheel to fall off....NO STUPID...the ball joint got damaged when the front of the jeep slammed the pavement at 70mph. No common sense, just denial and F the customer. Hmmmm what what was it that caused 4 of the 5 wheel studs to snap off...crazy.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Clive.

Had a great experience and the service was excellent. I will recommend thier services to other…read more They are a great examplevofvwhat customer service should be. They take the time to walk you through the repair needs.

From the owner: Christian Brothers Automotive is a comprehensive auto care shop, specializing in both automotive…read morerepair and maintenance. Our certified, experienced technicians can service the following: air conditioning & heating, air filtration, alignment, alternators, drivetrain and suspension, electrical system, exhaust system, power steering, tire rotation, and more. We repair and service foreign and domestic models, and offer free courtesy inspections upon every visit, to address minor issues before they become costly problems.

Took in a 2015 Toyota Highlander for a prepurchase inspection. Brian checked me in and was so…read morehelpful! I told him of my concerns and he reassured me that they will look over it thoroughly. I received my inspection report within a few hours, and I am so so happy I did this! This was the most in depth, thorough prepurchase inspection I have ever gotten. My suspicions were right on with the vehicle. At 120,000 miles, I saw that the Carfax didn't mention any maintenance or service past the 100,000 mile mark, BIG red flag! At that mileage there's much that needs to be done...timing belt, all fluids flushed, possible water pump, gaskets, shocks/struts, etc. None of that had been done to this car, resulting in needing a timing belt replacement (I thought I heard the faint sound of it being worn out when I test drove it), shocks/struts, gasket leaks, and a new alternator, to the tune of around $7,000. Oh, and the kicker was they found that there were several diagnostic codes that were recently cleared. Hmmm, wonder who cleared those? Needless to say, I did not purchase this vehicle. I did inform the dealership that was selling it of the issues, and as you can imagine, they didn't care and said that Christian Bros was making stuff up so they could sell me more services. Um, you're also trying to sell me something and it smells like lemons! Christian Bros has never let me down, and I've never done business with you. BTW- we live in Ankeny and Christian Bros has been our go to for honest, reliable car repairs. I will continue looking and will always bring my cars to them, they are the best! Best $200 I have ever spent.

They are absolutely 100% thieves, they will rip you off with out a doubt. Told me I needed parts I…read moredid not,and damaged my truck in the front as well!!!!

Extremely incompetent mechanics unfortunately and caused more problems than I had when I first…read morebrought the car to them. They replaced my transmission back in november and had to bring the car back 2 more times for issues related to this. Even after 3 total trips they still could not fix the problem and I brought it to another shop. They miss things like properly securing bolts back into place on very important parts on the car. The condition they would give the car back to me was insane (all 3 times) with grinding noises, not shifting into park, etc and the 3rd time, I had to have the steering wheel completely turned 90 degrees to drive straight. It's like they don't even test drive them after the work is done... On top of this, I can't even count how many times we were told "Should be done today" or "should be done tomorrow" and it took another week. Terrible communication, terrible quality of work. Would HIGHLY recommend avoiding.

The technician pulled my vehicle out and said it was all done. Luckily the guy at the counter…read morerealized that he put five quarts of oil in instead of 8.8 quarts. The guy at the counter pulled it back in and topped off the oil and realized that the technician also put the wrong weight of oil in. Instead of correcting the problem, the guy at the front desk told me that it would be fine. My vehicle is under a factory warranty and it states the wrong weight of oil will void the factory warranty. I filled out the online survey and requested to be contacted but nobody has reached out to me. This was also the most expensive oil change that I have ever paid for.

Waste of time. They send your call straight to the call center - call center told me about services…read moreand pricing for the service. showed up to appointment, and the employee said they couldn't do the service. Huge waste of my time and bad business practice. Go somewhere else.

I am the GM of the restaurant next door. It just makes sense to take my car there so they can work…read moreon it while I work. No time lost. So far I've had them replace the blower motor for the HVAC, and change the oil. TOP NOTCH service both times! Great group of employees!