Three stars because the ice cream itself is five stars always. However, we went here because it was new. When we got there, it looked so fancy inside. You order on a computer, and normally I don't mind these, but this was so confusing and complicated. My husband was ordering a milkshake and it required him to push so many buttons to order. We are zillenials, so if it was difficult for us to figure out, what about people who didn't grow up with technology like that? I think ice cream shops should have human connection. Again, the ice cream itself is top notch and the employees were nice. My main issue was the way you order. read more