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    United Auto Group

    4.2 (37 reviews)
    Closed 9:00 am - 7:00 pm

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    Margarita G.

    RAFFI!! Thank you so much for my car, I'm obsessed with her! Raffi helps me a lot, he explained me everything deeply, because I'm first time buyer - and it's not a problem at all, he gonna help you with it as well. These guys will never waist your time. I got my car at the same day, probably within an hour. Amazing service! BMW 3rd series M package in very good condition! Run really good. Also I would recommend to grab guarantee package. Thank you, thank you, thank you!

    Nairi A.

    These guys are amazing! I just got my second BMW from them and I'm so happy with my car! I got my first car when I just moved to the USA from Russia and it was difficult to find someone who I can trust. I found (was referred by my cousin) United Auto Group a family owned business and bought my first car which was a BMW 325CI 2006 through them and that car was in perfect condition and didn't give any problems. Almost month ago I bought my second BMW (pearl white and red interior 3 model) and this is one of the most fun cars that I've ever driven! I'll always be back and will refer my friends and family. Thank you!!!

    2007 BMW 335i

    United Auto Group went beyond expectations. I was personally searching for this specific car and with out them I wouldn't have gotten my dream car. I would 10/10 recommended the dealer for anyone who wants to buy a car.

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    11 years ago

    Love this place! My car was an incredible deal and Edward was extremely helpful. Thank you!!!

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    Ask the Community - United Auto Group

    Review Highlights - United Auto Group

    I don't even know where to start on how amazing and great my experience buying a car from Raffi was.

    Mentioned in 3 reviews

    Read more highlights

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    Audi Pasadena

    Audi Pasadena

    (1.5k reviews)

    If you're looking for a dealership that actually gets it done the right way, Audi Pasadena stands…read moreout. We recently purchased a rare vehicle that a lot of people were after, and Adrian, along with the sales manager, made it happen for us. Timing, communication, and execution were all on point. The part that really impressed me was how smooth everything went, especially considering I wasn't even in the area. I was hundreds of miles away working on another development when I found out they had just received the car. My wife wanted it immediately. I called, and Adrian didn't waste time. He located the vehicle, locked it in, and worked with the team to make sure the deal got done. No confusion, no back and forth, just straight execution. They went above and beyond to make sure the car was secured for us, and that doesn't happen often, especially with something rare that has multiple buyers lined up. The car ended up being even better than we expected, and my wife loves driving it when she's in La Quinta. That's what matters at the end of the day. Appreciate Adrian and the sales manager for handling everything the right way and making it happen when it counted. That's how you build trust and long term customers.

    Came here to service my car, and returning my lease because this is the closest dealership to me…read more Both of the experience I had were not pleasant. Services: I waited for 2 weeks for a loaner car to be available, so I can get my car fixed while my car was not drivable at one point. My service advisor promised me that my car will be washed and charged when I pick it up. The car was fixed for sure, but it was not washed or charged. I did not get the services that I was promised. Returning my loaner car: when I pulled up to the drop off my loaner car, I was not greet by "good morning/ good afternoon." Instead, I was greeted by "have you filled up the gas tank?" I was not happy with the greeting, so I said, "yes, I even pull more, do I get a refund?" The guy said coldly, "you have to ask them (pointing at the advisors)." They then walked away. He was pretty rude. I am unsure if he was being treated by rude customers, but I was not rude to him and hoping that he can be a bit more polite. Returning the lease: I parked my car at the parking lot, and walked inside the show room. I told a staff that I was returning my lease, and this staff was friendly that he asked me to wait. However, there was an older gentleman sitting at the second desk yelling out loud to the staff who was helping me, "check the charging cable to see if that's missing!" I told the gentleman, "the cable was untouched for 2 years, and brand new. Do I get a paid back for keeping things new?" He said no and walked away. I have 1 star for the staff who help with my lease return. This might be a good choice that I am not getting another car from them because of the poor services. They gave me a sense that they were trying to pick on customers and charge for extra if possible. It was an absolute unpleasant experience. I hope management can address these concerns to keep loyal customers happy.

    Personalized Auto Group

    Personalized Auto Group

    (89 reviews)

    Prior to going to Personalized Auto Group, I was extremely stressed searching for a car. I stumbled…read moreacross this small dealership on Cargurus and I was happy I did. Joe and Jimmy are the absolute best! They had so much knowledge on the car I was looking at and I didn't feel pressured to buy. They really took their time with me and Joe also went out of his way to take the car to my mechanic to look at. I truly appreciate my experience here and I will definitely recommend! I got my perfect car for a great price and Jimmy was able to get the APR at such an amazing rate! You're in good hands here. Thank you Joe and Jimmy for taking care of me. I love my new baby!

    I was looking for an upgrade to the car I already have and I stumbled upon the car at this Auto…read moredealership. I am pretty savvy on car matters but being honest, car dealerships and mechanics can be difficult because I expect to get taken advantage of if I'm not careful. I hadn't bought a car in 10 years or so and I was prepared to be disappointed and frustrated. This place is not at all what I expected. In fact why can't we have more Auto Dealerships this way??? Life would be amazing! Jimmy and Joe were super helpful. From being very accommodating and flexible on my time, highly transparent in the paperwork and loan details, and also super knowledgable on more than just selling cars. They truly go above and beyond and I appreciate that. Because I had 0 stress in working with them. The only stress I had was making the decision to just feel deserving of a new car. Zero pressure at all from them. But they have my loyalty and respect. I'd give 10 stars if I could! I love my new car and I'm super happy to have found them. Also their prices are fair.

    Enterprise Car Sales

    Enterprise Car Sales

    (150 reviews)

    Overall the best experience I've ever had. The customer service from all the employees was amazing!…read moreI really felt heard and seen when I came in. Kasey was very helpful and went over all the features each vehicle had. From start to finish he made sure my mother and I were comfortable, understood everything being said and made sure overall I was completely satisfied with my decision. Beyond grateful for my overall experience at this location. Thank you so much for helping me get myself into a new car. Your customer service was outstanding and greatly appreciated.

    I recently purchased a car from Enterprise Car Sales in Pasadena and I can't say enough good things…read moreabout the team there. I want to give a special shoutout to Jesus, he pays attention and actually listens to me as a customer. He listens to understand, not "just to respond". Jesus does not come off as "salesy", he was genuine. I complained about the two stickers (one on window and one on back of car) and expressed concerns about having it taken of and leaving scratches or sticker stains. Done. When I came back to the shop and asked about it he always said, "oh I already took care of it for you. Jesus displayed patience and care. He went above and beyond to ensure I felt comfortable and informed at every step. And I also have to mention Lior, the manager, who made sure the entire transaction was smooth and truly went the extra mile to deliver top-notch service especially with the financing part and the Key. The team's dedication to customer satisfaction was evident in every detail, and I'm truly grateful for their hard work and professionalism. Highly recommend them if you're looking for a hassle-free car buying experience!

    United Auto Group - car_dealers - Updated May 2026

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