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Crown City Motors

3.6 (100 reviews)
Closed 9:00 am - 6:00 pm
Updated 1 month ago

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Services - Crown City Motors

Auto detailing work

Auto maintenance

Auto repairs

5 More Services

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto steering and suspension repair

Routine automotive maintenance

Crown City Motors Photos

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Recommended Reviews - Crown City Motors

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Oil leaks, coolant leaks, bubbled Tires when I drove it off the lot. Lots of promises with none fulfilled.
Gabriel S.

Easy Transactions, from this dealership being in-house financing made it quick to get a car to help me with the path I was aiming for. I am writing to share my experience with a recent car purchase from your dealership. While I appreciate the assistance provided in finding an insurer to get the car off the lot, I must express my concerns regarding the vehicle's condition. Unfortunately, six months into owning the car, I began encountering numerous mechanical issues. These included problems with the spark plugs, ignition coil packs, oil leaks from the pan, and a coolant leak from the expansion tank. Additionally, the fuel rail lines leading to the fuel pump experienced low pressure, causing further complications. In an attempt to address these issues, I replaced the spark plugs, coil packs, oil pan, and coolant tank, ensuring that all replacements met the manufacturer's specifications. Despite these efforts, I now find myself in need of an engine overhaul just ten months into ownership, which is quite disheartening. Outside great, inside terrible and that was not the guarantee on the contract. Constant inside mechanical failures. Constant money that could have been used on a New Car. This was specific model I was looking for minus the wheels and all weather floor mats that were promised and never given just like the broken contract with the mechanical issues. Not a year with the car and this is the 5th time in the shop, took them long enough to install an after market not even OEM factory alarm due to this car lot being a Scam. I strongly advise prospective buyers to obtain a CARFAX report or use Cargurus before purchasing a vehicle from this location. Please note that this dealership operates multiple used car locations in surrounding cities, so it is crucial to exercise caution as they will continually skimp you dollars or a couple dimes and cents at a time. Thank you for your attention to this matter.

Have bad credit or no credit come to Crown City Motors Frankie will definitely help you and they have great customer service.
Sandra H.

If you need a car and can't get financed anywhere else contact Frankie he will help you! They have great customer service and great car selection

Hyandai Sonata
Lindsay H.

I'd like to thank Crown City Motors for effortlessly getting my mother into car that she loves. Crown City Motors made the car buying process easy and pleasant. My mom and I want to especially shout out Beatrice for her professionalism, assistance, and execution. My mom and I will definitely refer our friends and family to Crown City Motors for their car purchasing needs. Thanks, again Crown City Motors!

My 4th vehicle purchase, customer since 2012

See my newest updated reviews Ray and Erick are amazing once again with affordable financing and a reliable beautiful family vehicle for our us. This is vehicle #3 for I have purchased here. I'm excited that during my financing, credit is reported to the bureaus and I will continue to see my score rise. Thanks again Crown! UPDATED REVIEW 10/2019 I have now purchased my 4th Vehicle from Crown City Motors, I easily traded in 2 of my own vehicles here as well. Today I purchased a BMW 328 I series, low low miles still under manufacture warranty. This car is clean, runs beautifully, with IN HOUSE financing and down payment are no haggle & affordable. Ray never lets me down & Frankie Chuck & David are extremely experienced, informative & helpful. My 19 year old son also financed himself a Toyota Camry 01/20/2020, his first car which was weLl maintained, car fax always included. I highly recommend CROWN CITY Motors and taking a look in their new showroom.

Frankie the sales manager was awesome and Ray is incredible human being. Thank you guys for my awesome new truck

Interesting I love my recent purchase

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4 months ago

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4 months ago

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5 months ago

Todo bien excelente muy amables y respetuosos. Buenos carros en buen estado, como nuevos

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5 years ago

Frankie did a great job with finding a car in my price range that hit every box on my checklist! Great customer service, thank you again.

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5 years ago

Ray was an excellent, great customer service and honest. Help me drive out with the car I wanted at a very affordable price.

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6 years ago

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Review Highlights - Crown City Motors

Yes, they will accept your GI Bill, but Ray knows all about how it works so he leases to back himself up.

Mentioned in 24 reviews

Read more highlights

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If you're looking for a dealership that actually gets it done the right way, Audi Pasadena stands…read moreout. We recently purchased a rare vehicle that a lot of people were after, and Adrian, along with the sales manager, made it happen for us. Timing, communication, and execution were all on point. The part that really impressed me was how smooth everything went, especially considering I wasn't even in the area. I was hundreds of miles away working on another development when I found out they had just received the car. My wife wanted it immediately. I called, and Adrian didn't waste time. He located the vehicle, locked it in, and worked with the team to make sure the deal got done. No confusion, no back and forth, just straight execution. They went above and beyond to make sure the car was secured for us, and that doesn't happen often, especially with something rare that has multiple buyers lined up. The car ended up being even better than we expected, and my wife loves driving it when she's in La Quinta. That's what matters at the end of the day. Appreciate Adrian and the sales manager for handling everything the right way and making it happen when it counted. That's how you build trust and long term customers.

Came here to service my car, and returning my lease because this is the closest dealership to me…read more Both of the experience I had were not pleasant. Services: I waited for 2 weeks for a loaner car to be available, so I can get my car fixed while my car was not drivable at one point. My service advisor promised me that my car will be washed and charged when I pick it up. The car was fixed for sure, but it was not washed or charged. I did not get the services that I was promised. Returning my loaner car: when I pulled up to the drop off my loaner car, I was not greet by "good morning/ good afternoon." Instead, I was greeted by "have you filled up the gas tank?" I was not happy with the greeting, so I said, "yes, I even pull more, do I get a refund?" The guy said coldly, "you have to ask them (pointing at the advisors)." They then walked away. He was pretty rude. I am unsure if he was being treated by rude customers, but I was not rude to him and hoping that he can be a bit more polite. Returning the lease: I parked my car at the parking lot, and walked inside the show room. I told a staff that I was returning my lease, and this staff was friendly that he asked me to wait. However, there was an older gentleman sitting at the second desk yelling out loud to the staff who was helping me, "check the charging cable to see if that's missing!" I told the gentleman, "the cable was untouched for 2 years, and brand new. Do I get a paid back for keeping things new?" He said no and walked away. I have 1 star for the staff who help with my lease return. This might be a good choice that I am not getting another car from them because of the poor services. They gave me a sense that they were trying to pick on customers and charge for extra if possible. It was an absolute unpleasant experience. I hope management can address these concerns to keep loyal customers happy.

Personalized Auto Group

Personalized Auto Group

(88 reviews)

Prior to going to Personalized Auto Group, I was extremely stressed searching for a car. I stumbled…read moreacross this small dealership on Cargurus and I was happy I did. Joe and Jimmy are the absolute best! They had so much knowledge on the car I was looking at and I didn't feel pressured to buy. They really took their time with me and Joe also went out of his way to take the car to my mechanic to look at. I truly appreciate my experience here and I will definitely recommend! I got my perfect car for a great price and Jimmy was able to get the APR at such an amazing rate! You're in good hands here. Thank you Joe and Jimmy for taking care of me. I love my new baby!

I was looking for an upgrade to the car I already have and I stumbled upon the car at this Auto…read moredealership. I am pretty savvy on car matters but being honest, car dealerships and mechanics can be difficult because I expect to get taken advantage of if I'm not careful. I hadn't bought a car in 10 years or so and I was prepared to be disappointed and frustrated. This place is not at all what I expected. In fact why can't we have more Auto Dealerships this way??? Life would be amazing! Jimmy and Joe were super helpful. From being very accommodating and flexible on my time, highly transparent in the paperwork and loan details, and also super knowledgable on more than just selling cars. They truly go above and beyond and I appreciate that. Because I had 0 stress in working with them. The only stress I had was making the decision to just feel deserving of a new car. Zero pressure at all from them. But they have my loyalty and respect. I'd give 10 stars if I could! I love my new car and I'm super happy to have found them. Also their prices are fair.

Enterprise Car Sales

Enterprise Car Sales

(150 reviews)

I recently purchased a car from Enterprise Car Sales in Pasadena and I can't say enough good things…read moreabout the team there. I want to give a special shoutout to Jesus, he pays attention and actually listens to me as a customer. He listens to understand, not "just to respond". Jesus does not come off as "salesy", he was genuine. I complained about the two stickers (one on window and one on back of car) and expressed concerns about having it taken of and leaving scratches or sticker stains. Done. When I came back to the shop and asked about it he always said, "oh I already took care of it for you. Jesus displayed patience and care. He went above and beyond to ensure I felt comfortable and informed at every step. And I also have to mention Lior, the manager, who made sure the entire transaction was smooth and truly went the extra mile to deliver top-notch service especially with the financing part and the Key. The team's dedication to customer satisfaction was evident in every detail, and I'm truly grateful for their hard work and professionalism. Highly recommend them if you're looking for a hassle-free car buying experience!

Overall the best experience I've ever had. The customer service from all the employees was amazing!…read moreI really felt heard and seen when I came in. Kasey was very helpful and went over all the features each vehicle had. From start to finish he made sure my mother and I were comfortable, understood everything being said and made sure overall I was completely satisfied with my decision. Beyond grateful for my overall experience at this location. Thank you so much for helping me get myself into a new car. Your customer service was outstanding and greatly appreciated.

Second 2 None Mobile Auto Detailing - Our crew

Second 2 None Mobile Auto Detailing

(949 reviews)

Booked a detail appointment right on the website. Steven, Nate, and Sergio arrived on time, walked…read moreme through what was gonna happen and got to work. My truck was dirty! Overall took them about 2 1/2 hours, but man my truck looks like it just came off the dealership lot. I had a ton of dog hair and dirt from camping in there and they got almost all of it. Dog hair is impossible! Really impressed with the service and quality of the team and their work. Will definitely be using them again in the future.

Glad I found Second 2 None for my car detailing needs. Before scheduling my appointment, I emailed…read moreGabe with a long list of questions, and he promptly answered every one of them in detail while also offering helpful recommendations. After that, I decided to go with Ceramic Coating Option 3 and scheduled the appointment. Steven and the crew arrived right on time. Before getting started, Steven carefully inspected the car, reviewed everything I requested, and made sure to ask if I had any questions before beginning the work, which I really appreciated. Throughout the process, Steven also kept me updated on the progress, which showed how thoughtful and professional the team is. After 8 hours of hard work, the results were absolutely amazing, and the photos truly speak for themselves. No area was overlooked, and every nook and cranny was meticulously taken care of. The paint and glass surfaces felt smooth as silk and looked sleek as ice. Honestly, the car looks even better now than when it first rolled off the lot. Thank you to the entire team for the incredible work. The name "Second 2 None" truly fits -- I genuinely appreciate the care, professionalism, and attention to detail.

Crown City Motors - car_dealers - Updated May 2026

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