I wish I well you about my experience but I can't seem to get appointments to use the gift…read morecertificate we purchased. I was able to book online the first time and was so excited to try it out but a few days after booking, I received 3 emails saying my 3 service appointments were cancelled. When I go online now to book new appointments, it sends you to a login page. Once I login, there is no option to get to a booking link. I have left 2-3 voicemails and sent several emails requesting assistance but have never heard back from anyone. Yesterday I went by the location in the hopes of getting in-person assistance and the doors were locked! I am starting to wonder if they do not wish to honor the gift certificate or their customer service is just horrible!

I got it as a gift certifie. I was really looking forward to it. I tried to take the shower like…read morethey asked beforehand. I'd let the water run more than five minutes. The water would not get hot. I told the man he said oh it'll take five minutes to heat. I finally gave up and got in the tub. The tub stung my insides as a woman that was not relaxing and very uncomfortable so then after 10 minutes of trying to put up with that, I then try again to take a shower to wash all the salt off of me that was also starting to sting my eyes a bit and still could not get hot water and it was only cold. I got dressed went to the man told him my experience and I still couldn't get the hot water to work instead of him apologizing all he has to say is nothing was wrong with the hot water. The last person who used it didn't say anything not an apology not nothing I would never use this place again and I would tell everyone to not use it.

I would recommend this facillity…read more We gifted this to our son who is getting married - and loves to 'float'. He had a great experience.

This Spa was everything I was hoping a float would be! I've always wanted to try and the entire…read moreexperience was amazing. The staff were friendly and helpful and the place was clean. I was so relaxed during and after my float. I felt like I was experiencing a different type of sleep while I was in there; it was almost otherworldly!

Something I truly missed during the pandemic was the ability to head into a sauna after working…read moreout. Even as gyms opened the sauna due to health concerns was not. Luckily, I stumbled upon Your Sauna Studio which offers private, yes I said private sauna sessions. Sarah, the owner was very responsive to my questions prior to my visit and welcoming when I arrived for my first session.  She provided an overview of how the sauna works...in my private room as well as a body towel, a cold towel and a nice cold glass of spa water. It was amazing, so amazing that when I received a special promotion for my birthday I returned.  Great location on the corner of 355 and Veirs Mill and a great treat for a girls day out. You won't be disappointed.

This place has been great for me. I needed a local hot sauna. I walk in, the room is ready. They…read morehave towels, water, a cool damp cloth, nice music. The place is very quiet. The owners are kind and easy to work with. I'm very grateful they are nearby.

This was our first time here but not our first time floating. We actually had the opportunity to…read morefloat as a couple which was an AMAZING bonding experience. My fiancé planned this as part of our date night this week. We went on a Thursday afternoon (around 3:30) and it was pretty quiet. The aesthetic is beautiful and the staff friendly. Located in a shopping center so parking isn't an issue. Will DEFINITELY return!!

Great atmosphere Sales associate was great…read moreServices were great Only thing I'd say is I wish they had a locker room so we wouldn't had to have carried all our stuff from room to room my bag was pretty heavy with swim wear and workout wear for the sauna and it's winter so carrying my bag and my big coat around from room to room was the only negative But the salt float was amazing the facility is clean they offered nuts water and coffee The sauna is great offers a tv bike and weights robotic massage was really cool this is a really Nice place and a great experience was had

The fascia stretch is fantastic. And floating is wonderful. Lots of therapeutic services and…read morefriendly staff.

Hope Floats helped save my life. If you dare think I'm the tiniest bit hyperbolic, I'll say to you:…read moreHope Floats and the passionate, knowledgeable, kind staff have been instrumental in the recovery of my body, mind and soul. Since joining Hope Floats, for a monthly membership fee that pays for itself within the first week of each month I've been coming here -- I have lost over fifteen pounds, I have eliminated what-had-been chronic back pain (lower and upper, which I had not even realized until all the pressure in all the joints throughout my body had been alleviated within the first fifteen minutes of my very first session of floatation therapy. The help I have received at Hope Floats for well over a year now has allowed me to maintain a pain-free lifestyle that is only becoming more and more active; however, the physical therapy of floating, along with consistent infrared, full-spectrum sauna, is not even the most important reason I return to Hope Floats. I can meditate when I once never could. In the tank, I have reached states of meditation in which, deprived of any light source within the tank, I see light of variegated tones--most often and most consistency of the purple and white variety. Now, I have wanted to believe others when they told me about their experience with meditation and have listened when they described the transcendental states experienced during such meditation, but I couldn't without experience of my own, which I've found in the floatation therapy offered by the lovely folks at Hope Floats. Lastly, I would not write anything resembling the above review were it not based on 100% lived-experience and seek soothing recovery at Hope Floats. -- Mike K

The facility is very clean and well organized. Great staff working there, especially Aurora and…read moreMarchia who are both friendly and knowledgeable!

Brought my son here to rehab, a hip injury from soccer. The staff is super friendly and helpful…read more We've done red light therapy as well as cryo therapy. He really enjoys it and says it's helped in his recovery. If you're looking for some alternatives to help rehab or rehabilitate an issue or just want to check out some really neat stuff give this place a try.

Relaxing, sweaty experience at the spa. It's recommended to use the sauna for 15-20 minutes at a…read moretime so alternate between the sauna and lounging outside on the floor. They have an area with couches, with seats, lounge chairs, and also a really nice heated floor and mats. It was a bit small with only 2 sauna rooms, but not too crowded and people kept the noise down. In the locker rooms, there are 2 pools and 2 saunas as well. $30 for a day pass. Plan to spend at least 3 hours here. More if you decide to eat lunch at the cafe. Relaxing experience and good price point.

This is my favorite hidden place in Virginia. I'm forever…read moregoing to gatekeep this place. Really clean, affordable and the food is amazing.

I was gifted a sauna massage package. Here's what I discovered. Wow, what a place! I've never had…read moresuch an experience. It's a huge place in a strip mall but don't let that fool you. After purchase, you're given a key for the shoe locker, uniform, and towel. From there you go to the men's or women's locker room and that same key opens your clothes locker. Your gender specific pool is right off that locker room and clothing is optional. It is a bit of a maze to get to the saunas, cafe, and restaurant (Signage or instructions would be helpful) to the saunas! I did the red clay and got to lay in beads in a room that was 142 degrees, relaxing ! From there I went up the stairs to my massage. The best 30 minute massage in my life! Yes she is walking on you with the most talented toes and heels. It felt like a trip to the chiropractor and masseuse in one!! Please be aware of the pricing. A tip is expected and if you don't know and guess at a gratuity that's not close to the mark, you'll hear about it (ask me how I know ;).

I've been coming to and loving the relaxation of Spa World since they opened--more than 15…read moreyears--and I'm incredibly disappointed by how much the prices have increased while the quality and customer service have declined. The bade pool has always been one of my favorite parts of Spa World and is normally around 95-98°F, a comfortable temperature for soaking before a Korean body scrub. Today it was hovering between 102-103°F--essentially hot-tub temperature. Even the kiddie pool was too hot. In the middle of a D.C.-area heat wave, who wants to come inside from 90+ degree weather and soak in 102-degree water? On a Sunday, the usually busy bade pool was practically empty, with people instead hovering around the ice plunge because there really wasn't a comfortable-temperature pool to use. I let the attendant know and another staff member. No change. This is especially frustrating because you're supposed to soak for about 30 minutes before a body scrub to soften the skin. I couldn't comfortably do that and had to use the showers instead. Management showed no interest in adjusting the pool temperature or otherwise addressing the problem. I was still paying the now-$150 price for my 50-minute spa special scrub. I simply asked that they refund my $25 admission because the primary facility I came to use was essentially unusable. The manager looked at me like my request was ridiculous and refused and insisted the temperature of the main pool fluctuates. (Of course it does, but NOT THAT HOT!) After more than 15 years as a loyal customer, it's astonishing that Spa World would rather lose me as a customer than address the problem or refund $25. I won't be back.

The lock room showers are fiberglass and have cracks in the flooring. Very dangerous to use you…read morecould cut your foot easily.

Gold's Gym keeps wrongfully billing us, long after we cancelled our memberships…read more We cancelled our memberships after they closed the 1051 W Patrick St location. I have the original contracts, and the documents confirming our cancellation request. Almost a year later, Gold's Gym is still trying to bill my credit card. Do not join Gold's Gym unless you want a crowded gym where you can hardly move and/or want to deal with their shady billing practices!!!