We stayed at Edgewood Mansion for my 40th birthday during New Years Eve. My husband planned the…read moretrip to include my closest girlfriends and their families. From the beginning to the end we had the best experience. The mansion has so much history, is perfect to accommodate multiple families with en suites, huge kitchen, many places to relax, and plenty to do. We had kids from ages 4 to 10. We thought we would run out of things for them to do. Not at all. The mansion is so huge, they had plenty of room to stretch out, the hills on the property provided for fun sledding and snowman building. The adults were either at the sauna, jacuzzi, kitchen, outside in the snow walking the 2 acres of property or just relaxing in one of the many comfy nooks. I highly recommend Edgewood Mansion for any type of event whether it's a birthday trip, family reunion, corporate retreat or any other purpose where you want to feel like you're at home, or provided for like a Queen. The location which is located higher up in the mountains is away from the traffic. The accommodations are immaculate and the concierge services provided by Chantal who was available to us 24/7 before we got there and during, was spot on. We catered instead of cooking which was so much easier on everyone so we could enjoy each other's company versus cooking. Chantal gave us choices and she had Mexican food delivered one night, Italian catered another and on New Years Eve we had a personal chef, Mike who is a master chef create the most delicious surf and turf dinner. We had piles of Alaskan king crab legs and the freshest, tastiest filet. Everything was provided. This was an amazing trip because of where we stayed, the owner Laura who was so accommodating and Chantal who was so helpful. Our friends have not stopped thanking us for coordinating this trip. We all got to spend time together with the kids together and not feeling overwhelmed because everything was at our fingertips. Thank you to Laura, Chantal, Irvin and the maintenance crew, Sherri our housekeeper and the magical Edgewood Mansion.

An absolutely fantastic experience for a vacation. Then property, the house, the eclectic,…read moretimeless, sometimes bizarre, sometimes awe inspiring and generally non-stop entertainment made this rental one of the best. Laura, the owner, does a fantastic job of welcoming you, walking you through the sometimes labyrinthine maze of rooms, and welcoming you to a piece of history. As we travelled during Covid19, the property felt safe, clean and secure and we had no concerns about our health or safety. Highly recommend for people hosting special gatherings, parties, family vacations or special events. Definitely worth it.

We have been working with The Orange Cabins for over 2 years now. We have been extremely satisfied…read morewith the level of service this company has given us and our investment property. We primary focus on short term rental, and The Orange Cabins has done a phenomenal job in keeping our cabin booked, maintaining the property, informing us of needed repairs, and servicing any issue that has arisen during the normal operation of the STR. They have grown significantly in the short time we have been with them, and have added staff and technology to help manage their growth. Communication is always a priority, and we've never been able to not get a hold of them when needed. Phenomenal company. We look forward to continuing our partnership with them.

We've used Orange Cabins (Natalie and Alex) for over a year now and I honestly can't imagine doing…read morethis without them. For 20 years I've managed my own rentals (this is the first time I've used a company) and self management was brutal. You're basically on-call 24/7 because the second a guest can't figure out the hot tub, the WiFi, the lock, or decides the forest has "too many bugs," your entire evening is gone. ‍ What I appreciate most is that they actually treats this like a partnership. They care about the guest experience as much as I do, and they're insanely responsive. I'm on the message threads with guests, so I see how they handle things in real time. Professional, calm, patient, and never reactive, even when guests are being... let's just say "creative." One thing they said early on when we onboarded really stuck with me. They told me they intentionally say "our home" when talking to guests because they want guests to feel like they're staying with people who are personally invested in their experience, not some faceless management company. And honestly, it works. You can see it in the reviews. Guests constantly mention Natalie by name because they remember her. That says a lot. People don't remember automated customer service. They remember when someone genuinely takes care of them, and she really does. They've also helped me navigate permitting, operational stuff, and all the random homeowner stress that comes with having a rental in Arrowhead. Every time I call, they answer. Every question gets handled. I trust them completely, which is not a sentence I say lightly. And yes, I initially had the same thought everyone has: "Do I really want to pay a management fee?" After working with them, absolutely yes. Worth every penny. The biggest thing they gave me was peace of mind. I don't spend my life thinking about the house anymore. They also market properties on their own website, which brings in bookings we wouldn't have gotten otherwise. I basically see those as bonus bookings. Our reviews are 100% 5 stars, and a huge part of that is because of how they operate behind the scenes. I've recommended them to a ton of homeowners in Arrowhead at this point, and every single person comes back saying the same thing: "Oh thank god." Now I just go enjoy the mountain without any stress.

New owners, just opened, working through minor issues, short walk to the Village…read more I did not see a front desk. Owner greeted me and walked me to my room past two friendly dogs! They bought the property in February and opened recently. Still setting up some landscaping. I have reviewed this stay as a soft-open. Loved my room on the second floor of a standalone four-room cabin. Small, well designed, and well fitted. Every appliance is easy to use. There is a Roku remote control. I am the first person ever to stay in this room! Fun squirrels everywhere. It is built on a hillside with good steps and ramps. The entrance from the road had a steep slope that could be challenging in icy conditions. The owners are working on these issues: 1. The guest portal uses a web portal that did not always work well for me. Could not check in online from my iPhone; my VPN blocked it. I had to use a desktop browser. The portal then gave me the password for the keypad on my door but did not send me my room number. 2. There was not enough bandwidth to stream the Roku free movie that I tried to watch on the TV. 3. Unclear if the historic Mansion (from 1920) was open to guests. It was not clear to me where some attractions were, but the owners will provide signage.

So charming and relaxing. Loved our stay here. Very nice grounds. Newly remodeled, private cottage…read moresurrounded by beautiful nature. Definitely a spot to come back to. Thank you to the owner for such a warm welcome. Will be back!!

We had the best stay!! Everything was amazing and I'd say this is one of the best options at BBL…read more We had a two bedrooom and it was honestly a full furnished apartment with washer and dryer, bbq, and full kitchen with all kitchen tools and appliances. I'd definitely stay again!! The amenities include pool, jacuzzis, pickle ball, basketball, fire pit, arcade, ping pong, corn hole, etc. and just minutes from all shopping.

ABSOLUTELY UNETHICAL AND SHADY!…read more We booked 3 rooms months in advanced with family coming into SoCal. We called after booking to confirm reservation and make a request to be placed near each other. I called the evening before our stay, again, to request the rooms be situated near each other and was confirmed they had all 3 reservations (2 rooms on one reservation under my BIL and 1 room on a separate reservation under my husband). We make our 2hr drive up to Big Bear and upon checking-in (around 3pm), we're told they couldn't find either reservations! Here's the shady part: one of the female employee hears this, she steps in to take over. She proceeds to tell us that the reservations were not in their system, they have no means of altering the system therefore it couldn't inadvertently be cancelled, she was new but somehow gave the response that this has never happened before, and she continues to insist my husband and BIL contact their credit card and third party booking agency (in addition to Extra Holidays which has nothing to do with our reservation) to address the issue, despite us showing email proof of reservation and payment. No one more experienced or even a manager (who appeared to be standing behind this receptionist) stepped in to help this "new" worker. After about almost an hour of "there's nothing I could do on my end" excuses, and having had 3rd party booking confirmation, the receptionist confirmed that EVEN if we were to verify all of this, they had no rooms available for our party. Which was odd because we were early for check in. Later that day, my husband got on the phone with the 3rd party booking agency we used to get a refund, they called the hotel to confirm we didn't stay, and here's the UNETHICAL part: WorldMark confirmed with the agent that THEY CANCELLED our reservation!!! A quick Google search for reviews on this issue showed this has been a common practice of WorldMark. They over book rooms by up to 20% banking on cancellation. But if not, then they drop the paid reservations, often without any notice. This is completely shady and unethical greedy business practice. We were fortunate enough to only have a 2hr drive, but folks traveling from out of state or country would have had no other accommodations! Please be aware and DO NOT EVER BOOK WITH WORLDMARK. The employees know what's up and they do not care and will lie just to get you out of the way.

We have used Leanne and her team to manage our vacation rental in Big Bear for 4.5 years and have…read morehad a wonderful experience. I am very plugged into the Big Bear rental community and have used other property managers in the past. I have also stayed as a guest in vacation rentals in Big Bear prior to owning my own. I was told years ago when we were looking for a new manager that Leanne was "best on the mountain" and after 4+ years I have to say we agree with that sentiment. She has her own properties up in Big Bear as well so she really understands what's important. She has somehow managed to form a highly effective team which is no small feat in Big Bear as it is often difficult to find hard workers! That alone is very impressive. Leanne has kept our place booked consistently these last 4 years even with all the challenges of being on the mountain (fires, blizzards, road closures, etc). If I ever reach out directly to Leanne she always responds promptly so she is very accessible to the home owners. Some of the reasons we left our last prop manager were because we were getting bad renters, last minute cancellations, and they did not support a higher end of service we wanted to provide (more amenities, personal touch, etc). With Leanne everything runs very smoothly and we have never been told they could not support what we wanted to do. I recommend Leanne all the time to others and some of my friends are also using her for their vacation rentals as well. If you are looking for a property manager I recommend interviewing 4-5 as they all vary and you want the best fit for your situation. Leanne was so easy to talk to and I read her management agreement in advance before deciding. You can learn a lot about the different PMs by reading there contracts!

I booked the "Home in Big Bear" at Sky High Cabins through Airbnb and I am leaving a review based…read moreon my experience. The home is in a nice area of Big Bear Lake and looked beautiful in the listing photos, but unfortunately the cleanliness and comfort did not match the photos. We found ants throughout the kitchen, including around the sink, on the counter, inside board games, on the floor, and even a dead ant in the refrigerator. We also found live spiders in the bathroom and dead flies on the floor and stairs. The master bathroom shower curtain had visible mold spots. The home was also uncomfortably warm during our summer stay. The downstairs game room AC worked well, but the upstairs remained very warm despite setting the thermostat to 73°F. There were stains on the living room sofa and dirt/scuff marks on the walls and doors. Due to the overall cleanliness concerns, we chose not to use the hot tub. Overall, the location was nice, but the cleanliness issues, insects, mold, and inadequate cooling significantly impacted our stay."

We just booked the Gold Mountain Manor for our wedding and are so excited! Can't review that yet -…read morebut as for a hotel / weekend trip, this place is perfect. The owners are so kind, and Toni, their manager / housekeeper is lovely! The breakfast was AMAZING. Looking forward to coming back!

Just had my first ever kid-free weekend here with my girlfriends, and it was absolutely incredible!…read moreSo peaceful, relaxing, and just what we needed. It's not my first time staying here and definitely won't be my last already planning the next trip. LOVE LOVE LOVE IT!

This place was so fun ! Perfect little getaway. The room was clean and quiet. The showers were…read morefreezing. There was a hiking spot literally across the street from the cabins that was easy to use. The views were beautiful. Local restaurants were delicious and the locals were polite. The property manager was so helpful and gave us lots of suggestions for things to do and places to eat. Check in was quick and easy. They have a fire pit that was beautiful to sit when the sunset. They have a little axe throwing section and cornhole that was fun to play with. The hot tub was down which was a bummer. The pool was clean. Would definitely go back !

For one night, I rented a standalone small house. It was near the main road, but the noise did not…read morebother me. Short drive to the Village. The owner has an 8" telescope and may let you look through it on a clear night! There is an apple tree west of the houses; if you ask permission in September, they may let you pick some apples. A few issues: Wi-Fi usually works but tends to disconnect especially if the resort is full. Shower ran out of hot water, perhaps a heater issue. Landline phone did not work, and a few lightbulbs needed replacing

"Another Great Stay at Cabin Oasis" We had my sister and her…read morefamily join us for our yearly visit to Lake Arrowhead. We've been vacationing in Lake Arrowhead for the past 3 years and staying at Cabin Oasis. The view of the Lake, the spacious deck and vaulted ceiling makes this place a great a weekend getaway. The kids enjoyed the outdoor ping pong, the billiard table in the game room and the local hiking trail. The rental cost is very fair in comparison to other cabins we have stayed for the amenities it has to offer. The rooms are comfortable and the kitchen is stocked with cooking utensils. Consider it your personal vacation cabin......we do!

We stayed at the cabin for my son's 16th birthday. I was pleasantly surprised! The game room level…read morewas perfect . Two futon beds and a bedroom gave the children plenty of room to hang out and have a good time. The beds had flannel sheets, so it was very warm at night. Plenty of space in the kitchen and it had everything we needed, minus the food of course. Having a bathroom on every level was great too. The weather was great, it was 70 degrees at the end of December! All in all great first time experience. The owner was very accessable, checking in and out was easy. My deposit was returned timely as well. What you see in the pics, is exactly what you get.