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    Unique Luxury

    5.0 (1 review)

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    10 years ago

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.7(149 reviews)
    5.7 mi

    Very bad waste of time tonight when I went to pick up a BMW that I wasn't told that a foreign…read moresomething dollar deposit that was required in order to rent it and I waited around for the other RENT renting person that rented the car before me to bring back the car and then they brought it back to the wrong location and I'm told 30 minutes and it turned out to be like close to an hour or more that I waited for no reason so I won't be coming back to this location it was very disappointing

    I needed a vehicle for the day as mine was in the shop. My online search showed me a different…read morerental company that was a half mile from my house so I started there. That ended up being a bad experience, which led me back to an online search where I found this Enterprise 1 mile away. I called the national number and was quickly connected to a human. That representative was able to confirm the vehicles were available at this location and I was able to make a reservation with ease. Upon arriving, I was promptly greeted and told that the rep would be right with me as they were helping another customer. As soon as it was my turn, the rep thanked me for being patient and quickly and professionally helped me out. The following day I returned the vehicle and was helped out by a different rep. As I was waiting for my turn, this rep was on the phone reassuring a potential customer who apparently had an injury I was otherwise not feeling very well and had concerns about their reservation. The rep was patient, empathetic, and reassured the customer several times. As soon as it was my turn, the rep took care of me promptly and professionally, with a friendly smile and good personality. A shout out to the entire team and management as this reflects a healthy culture. They shout out to Immanuel who checked in when I got there and Salvador who helped me when I returned the vehicle. I will definitely be coming back here next time I need a rental vehicle.

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    A-Acar Rent-A-Car

    A-Acar Rent-A-Car

    3.8(12 reviews)
    3.0 mi

    Steve's got some cars sitting around next to Meissner Automotive and would be happy to loan you one…read morefor a lot less than the national chains. How can he do this? Overhead is low- this is a small, local business. He's very friendly, professional, and allows after-hours returns. If I have to rent a car in the South Bay again, I'm calling Acar! By the way, reviews for Meissner Automotive are great, so if they can fit you in, you can have a rental right next door for the time it takes to repair your car. That's synergy, folks!

    Steve is a great guy. I rented a car from him for 10 days while my car was in the shop, and his…read morebusiness practices and customer service skills are some of the best. However, I have a huge problem with the fleet of cars he has. 1. The fleet is quite frankly, very old and outdated. I was offered two cars by Steve. The first one and the one I stuck with was a 2000 Toyota Camry, pretty close to base model. It had just a hair under 200,000 miles, and I believe every exterior panel had some damage to it. The headlights were hazed up. The check engine light was on. The height adjustment knob for the drivers seat was broken, and so the seat was stuck in a position slightly lower than what I was comfortable with. The windshield wipers made annoying noise when running. The brakes squeaked and felt rough when coming to a stop. The AC made a horrible noise whenever turned on (thank god it's November). I was also offered what appeared to be a 1999 Toyota Corolla. Literally the only automatic/power feature offered on the car was an automatic transmission. Everything else was manual or crank. Now I'm all for a cheap econo car when I'm just trying to get a cheap rental, but at the least, I would've expected something from 2004 or newer and not as beat up. The only nice thing about the Camry I rented is that it started up and drove without problems. But beyond that, I did not enjoy driving the Camry at all. I honestly don't know if he was giving me the cheapest cars he had because I'm 18, or if his entire fleet is like that. But I was disappointed that I paid for a car that was in worse condition than my own. The only thing Steve has going for versus other places is price. He is pretty significantly cheaper than Enterprise and Hertz. There's no underage fees, and no security hold on your credit card. For 5 days, it was about $160 to rent the shitbox Camry. Compare that to the almost $560 it cost to rent a Toyota Venza for a week with Flightcar (including the security hold), and it seems like a huge bargain. But then again, the Venza I rented was a lot bigger, nicer, smoother, and had very few problems. And if I'm paying to drive a car that isn't mine, I'll pay extra for the car that's newer and has less issues.

    Unique Luxury - carrental - Updated May 2026

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