Barry and his team were excellent to work with. Unlike other car rental companies, Avalon was flexible with timing and added a personal touch to all communications back and forth. Need help? Text them direct. I ended up renting a car for about two months. Will definitely be doing business with them again next month. read more

I did a month-long rental of a brand new 2024 Toyota Corolla at a very reasonable price. Barry and his staff are wonderful to work with and provide personalized service. Towards the end of the month, I realized I would need to extend the rental for another month, and Barry was very accommodating. Overall, a great experience with Avalon for a long-term car rental. read more

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Refreshing change from the usual obvious car rental companies out there. Personal service, friendly staff, competitive rates, professional & easy to work with management. I needed a car for long term & I couldn't be happier now that I switched from Enterprise to Avalon. read more

Avalon has been so helpful and accommodating throughout my rental! I'm so glad I chose them over hertz or other big rental companies. I had to extend my rental 2 more months last minute and it was no problem at all. I would definitely recommend using Avalon if you're in town!! read more

The Awesome Service !Toyota Location Keep up the great work Barry So convenient see you soon ! read more

Fantastic rental experience! We needed a long term rental for a 6 week stay in the area and Avalon was surely the answer. The price was reasonable and the car was in great condition- pretty much new. They accommodated a last minute pick up change with us flying in on a Saturday (when they are closed) instead of a Friday due to weather as well as extending our reservation on the back end by a day. We will be back with Barry and his team when we return next year. We appreciate your excellent customer service! read more

I've had the opportunity to do business with Barry and the team at Avalon. They are true professionals who bring innovative solutions to a wide range of transportation needs. I do recommend them! read more

These folks took care of me even though I'd made a last minute booking over the weekend. They were able to get me a rental car on time and even gave me a free upgrade. They were much easier and personable to work with than other experiences I've had with large rental car companies. They made me feel like a person instead of just another number in the system. Thanks for everything, Avalon! read more

I would use Avalon again and highly recommend it! They were very responsive and efficient with good rates. I moved here from the east coast and Barry it so easy and a smooth transition with having the car,which was almost new, ready to go! Thanks Avalon. Trent read more

Barry & Chris were wonderful to work with! They made the entire process so easy. Traveling for work, especially to a new city- the last thing you want to deal with is a rental car/rental car agency. They made it so seamless and easy pickup and drop-off! I would highly recommend this company over any rental service! Can not recommend them enough. read more

Avalon Transportation was extremely effecient in Helping me rent a car for a short term Lease. Barry (Mgr.) helped me with all the paperwork. I would recommend this company to Anyone. read more

I will keep this short and to the point. I rented a car from Avalon for a month and a half. Barry was very helpful in helping me find the most economical option for my requirements, which was a compact sedan. The car was not brand new but did not give me the slightest trouble. The price was very reasonable. You might come across a cheaper DEAL if you are lucky, but for regular pricing, I doubt whether anybody else comes close. And last but not the least, no hidden charges. You pay only what you agreed to in the lease (or even verbally). In my case, Barry even allowed me the flexibility of returning the car late by a couple of days and adding an extra driver, all at no extra cost (eventually, I ended up not using either of those). In short, if you are looking for an honest local business to serve your medium-long term rental needs, Avalon offers you more than what you pay for. read more

I thought of going for short term lease after looking at the good reviews here and I ended up feeling sorry for myself and decided that I'll never go for cheap short term rentals ever again. I just moved to Corona,CA for temporary project and decided to get a short term month-to-month lease as it was cheaper than regular rentals like Hertz.I contacted Barry and he was helpful in completing the Paper work and promised that he will arrange the car for me. After I completed the paper work, he tells me that I need to go to Oceanside(64 mi. from Corona) to pickup the car. I thought I will go through it since its a one time thing and I can still save some money. So I take a train to Oceanside and then a cab from Oceanside to Carlsbad where the car is. A gentleman just pointed me to a distant car and handed me the keys. I could see that is was an old model Corolla. I thought that isn't a big deal. And then I got into the car.... I gotta say I was greatly disappointed after going through all the trouble of going all the way to Oceanside to get this car. It's an old model car(2008) and it's down right dirty, not even vacuumed. There was hair and leaves every where.The car stank so bad that I couldn't even take a deep breath. I tried to talk to the guy who handed me the keys but he just told me, "if you have anything..talk to Barry". I tried to call Barry but he wasn't answering his phone. So I sent an email to Barry and I got the reply the following day asking me to take it to a car wash and get it detailed, he was willing to pay the cost, but I thought it wasn't fair to rent a car to someone in that condition. His explanation was that the previous guy who rented the car told Barry, he got it detailed and Barry didn't know the car's condition. So, that means Avalon was renting out the car without even checking the condition of the car. Anyways, I took the car to a car wash got it detailed and Barry paid the money for it. I also asked him if returning the car is going to be this much of trouble too, and he stated that he will arrange a convenient return of the car. Like I said I just moved to CA and I didn't have a CA DL. Barry wanted me to apply for a CA drivers license for his paperwork. So I scheduled a CA DMV driving test appointment and went to DMV to take the test. When I went there I found out that the insurance that Barry provided is not valid. So, I called up Barry to ask him the same. I couldn't believe his response...."You should have told me before going to the DMV". Its been 15 days days since I rented that car and I was driving without proper insurance for which I had specifically paid $200 per month. I was tired or talking to him and decided to take the driving test using a one day rental from Hertz. Finally the time came when my project ended and had to return the car. My project end date was 1 week over the month. So I asked Barry if he would prorate the rental for the additional one week or if he wants me to return the car exactly at the end of the month. He said I can keep it for the additional week and return it. I thought it was considerate of him. So the day came when I had to return the car, and I asked him how do I do it. Guess what, he says that I have to go back all the way to Oceanside to return the car. I asked him about the promise he made for a convenient return. He said he cannot arrange a convenient return as I didn't keep the car for at least six months(Even though it was a month-to-month rental to begin with). Anyways, I decided to get it over with and returned the car to a Service Center in Carlsbad as per his request. 10 days later, he sends me the final bill for the additional 6 days and he charges me $40 per day which was supposed to be only $25 per day if he prorated the original agreed rental amount. I would have gotten a well maintained 2011/2012 Corolla from Hertz with insurance for $40/day. So, please think twice before renting from this company especially if you're far away from their office. read more

So far, I can not complaint one bit, or at all. This is a great place for long term rental. I've gotten better treatment from them then bigger rental corporations, with much less cost. I am very pleased with their service and customer service. Thank you. read more

I was moving and on a serious time constraint. I needed a reliable one-way rental to get me from San Francisco to San Diego, and I'm a student so money is tight. I called countless rental companies (Hertz, Dollar, Thrifty, Budget, Enterprise, Rent-a-Wreck) and their quotes for a monthly rental were extremely high, even with my USAA discount! I was freaking out, until I found Avalon Transportation on Craigslist. Barry and his associate, Jeff, were lifesavers. They were so nice and understanding of my rental needs. Barry got me set up quickly with a super clean, nice vehicle. He will even sell you a vehicle if you need one (and I do!). His prices are really great all around, and he gives you a couple different mileage plans to choose from. My experience with Avalon was great and I now have a two-month lease to help me get acclimated in San Diego. Thank you Barry and thank you Jeff! read more

They are the best we could find for long-term rent! Nice and helpful guys! Helped us to make insurance for a car they leased with good rates - I think, they know everything about it and really want to help their customers. Awesome service and quick reaction - from answering questions to making real actions and replacing a car with a better one. read more

I had taken Honda Civic on monthly rental. The service, car and the price offered were great! Will go with them again! Thanks Barry Karthik read more

Barry and the team at Avalon were fantastic! I needed a car for a month and the usual car rental places (Hertz, Enterprise, etc.) were way to expensive. Barry gave me a great deal on a Prius. It only had 7500 miles on it and was perfect. Plus, he was able to have me in and out of the office quickly so I could make it to a meeting. Highly recommend these guys! read more

Great rental company. Barry is great. Had some issues with the car. And he came in on a Saturday to my place to get it checked. Highly recommend! read more

They are great! My hubby and I stayed at Bay area for 3 months in summer. We rented their Toyota corrola for 3 months.I have to say this was the best car rental experience ever! The staff are very professional . Their price is very reasonable. And they are good people with good heart! I would definitely consider Avalon Transportation Services next time! read more

I had a wonderful experience with this company. Barry met me at the business on a Sunday even though they are closed on Sundays. He gave me a GREAT deal on a brand new full sized SUV - a discount for being a RN and then a free upgrade out of kindness (I was going through a rough time). This is a great company for Travel RNs to use and I highly recommend them! read more

I found this gem of a rental car place while walking home from the gym. My parents rented the car for the week. The value and the service was beyond fantastic. They helped get set up. My parents loved the car and the price. It was well worth the 5 star review. read more

I had a wonderful experience with Avalon, and particularly with Barry. Barry is a consummate professional and always made me feel like I was interacting with a person, rather than just another employee. He heard my budget and timeframe and suggested a great car for me for this summer. Thanks so much for a great car rental experience! read more

I recommend Avalon one hundred percent. Unlike other rental services where I needed to wait in a long line to rent and then return, I was seen right away. Chris was so helpful and positive the first time and then Barry was equally helpful when my wife rented her car--yes, we've gone twice! That's how much I trust Avalon. I will recommend it to all my family and friends because I know the customer service and the car quality is head and shoulders above the rest. read more

I rented a car for two summers from Avalon and it was a great deal. It is located very close to the airport and my rentals went very smoothly. I would definitely recommend renting from Avalon if you're visiting the area for a few days or longer. People are very nice and helpful and car was in great shape. read more

I was new to the area and wanted to rent a economical vehicle for a month's period. My friend referred me to Avalon and I would highly recommend it for any one who is trying to rent a decent car for at least a month's time. The rates are affordable and the vehicle is in good shape. They also do a pick up and drop off service which makes things really convenient. read more

Avalon!! Outstanding service by a team dedicated to making things easy and seamless. We immigrated from England and needed a car to spec the moment we arrived. It was delivered and ready for us on time and as per spec! Best price we had found, new car with all the comforts. Their personal and dedicated approach made all the difference to us. They gave us a truly fabulous service and went above and beyond the call of duty. Our global relocation company had failed on many points. Barry and his team did everything to make our transition easier, giving advice and support, including making up for the inadequacies we'd suffered from the relocation agents. Outstanding and highly recommended!! Hands down. read more

If you want fast, personalized service with excellent assistance, then Avalon Transportation is the answer. This is not just a transportation service it is like your best friend in the bay area. I moved from Europe to CA for working reasons and mobility is a must here. Avalon got me a flawless rental car, assisted me on taking my CA driving license and also helped me buy my first car. All within the budget. All the people in the company are very helpful and always ready to assist you. If you need help with mobility/transportation in the bay area don't think twice go for Avalon. read more

Barry, Kitty, and Susan from Avalon are very helpful folks. I started my reservation process working with Barry. Not only did he provide me a great deal for rental car, but he is also professional in keeping his promises. I was able to pick up my car in very clean condition. I would recommend renting from Barry for your summer needs to students and summer interns. read more

I have rented four times from here and also referred a few friends who were very happy with the rates and Barry's professionalism. They have an A-team and Barry is a great leader and provides the best rates that you can get. Overall a great experience and I would recommend this place for anyone looking for short term or long term car rentals! read more

Great customer service!!! Got me into a car as smoothly as possible. I wll never go anywhere else!

Awesome!!! You should go with Avlon. All the Cars are great!!good to drive and very neat. Barry is good and honest person to do business with. read more

Rented a pick up truck from them. Great price and friendly, professional service.

Awesome support during the booking process... Provided service tailor-made to my plans... Extremely satisfied with my experience.

We had a group of about 20 people and used the shuttle three different times in the San Francisco area over the course of about a week. Avalon made it very easy to book everything, and all of the drivers we interacted with were very professional and punctual. Avalon went above and beyond and informed us ahead of time of some potential traffic issues related to the St. Patrick's Day Parade, which meant we were able to modify our reservation to better fit our group's needs and still get everyone to the airport on time. One person also left a small bag on the bus, and the driver kindly returned to our drop-off location with their personal belongings. Thank you so much for a wonderful experience, Avalon! read more

Avalon Transportation is a great place to get long term rental car. I highly recommend contacting Barry for your rental needs. The car was clean, had only 10k miles on it and I used it for one month. You can rely on their service and they are very professional. read more

You can't beat their price. I needed a car for 3 month (summer internship) and searched for an affordable choice online. Avalon was and is by far the best. They gave me a Corolla for unlimited mileage. The car was great. Didn't have any problem with it. Susan, the VP, herself came to the office on the weekend and did my paper work. She was very flexible and helping. I appreciate her help. The whole experience was very smooth and no surprises, hidden fees, etc. Highly recommended. read more

I was provided a long term rental from Avalon TS for work when I was relocated to another office. The vehicle was in excellent shape, ran great and maintenance was easily taken care of. The staff at Avalon (Barry was my contact) were excellent to deal with and we always able to answer any questions I may have had. I wholly recommend them for rentals both short and long. I even purchased my rental car from them when my rental contract was up I liked it that much. read more

Never rent from Avalon Transportation. When I made the reservation in May, I went in-person to office and asked for weekly rental for a mini-van and they gave me a quote of $374+tax. When I picked up the car on July 19th, I was told the total would be $599+tax. $599 is way more expensive than renting from costcotravel. When I objected to the "bait-and-switch", the person who was preparing the papers told me that, I was given a wrong quote when I booked the van and this would be the price and the guy gave me a smart answer saying "its okay if you don't want the car". I was there to pick up for my vacation that i'm leaving for in 2 hrs and what am I supposed to do?. I had to go thru with the rental. He said, since there was some mix-up, he will not charge me for taxes that is on top of $599. Seeing how pissed-off I was, he said, he will credit me for $50. Anyway, I took the trip and decided to deal with it when i came back. I dropped off the car 7 days later and asked them again to sort it out. This time they invented a new reason. The reason for my high-rental price is because, I got a Toyota Sienna instead of a Dodge. I infact got a 2010 base model Sienna that was no better than Dodge. In any case, which rental company gives different quotes based on car brands? (unless you pick a luxury car and they definitely do not do that for a minivan!) . If I book through any reputable rental, they will always say something like "Toyota Sienna or similar". I do not care what type of car it is especially if I was told before hand that the prices are different (When I booked the person told me they have a fleet for 2013 Seinnas with bluetooth, back-up camera and the whole nine-yards so, I said, okay I prefer to have that. However I DID NOT get that, I got a old sienna - I did not complain about it as, its no big deal). During this discussion he was asking me out of the blue whether I took the car outside the state lines. Apparently, I drove 2000 miles which is unusual for instate driving. Are you kidding me?. He was trying justify his mistakes by grabbing on to anything that he can blame me for (anyway, I was in SanDiego and told him I can show the 7-day condo rental document). Bottom line, this is a shady company to rent from. When I booked, I checked Yelp and they had lot of positive reviews but, when I checked now, many 5 star reviews have disappeared. Not sure if they were planted to originally. Save yourself a headache and rent from Costco (which was quoting me $514 including everything when I was booking through Avalon - because Avalon quoted me lesser price). They are not trustworthy and a pain to deal with. I usually do not write reviews but, I was compelled to write this one. read more

I rented thrice from this place. First time Honda Civic monthly rental, second sienna for a week rental and the last one Honda Civic monthly rental again. Office: Avalon office people are nice to interact with. We made bookings over the phone and when we went there, the director Barry Hauck showed all different vehicle he had. He gave us enough time to think and rent the car which we liked rather than pushing things to be done. Barry is such a nice person and easy to go with. Car condition: In all the rentals, the car condition in really good, pretty well maintained. The civic which we got is 2010 model and its almost new with 2k miles on it. Awesome car, we liked it. Service: When the service was due in the rented civic, we just made a phone call to Barry and he put as on an appointment and we are done with it. Service is free of-course. The highlight is that it is the SUMMER time and all the service appointments were blocked until the independence day long weekend. Since we planned to go to LA, we informed Barry to schedule as before the long weekend. He really pushed the schedule and put as before long weekend. Thanks a lot to let us hit the road without any issues. Auto insurance: We had our own auto insurance and he let us go with the insurance what we had and not forced us to buy insurance from him like other major rental car companies. Rent: To pay the rent, you get 10 days before you pay anything extra [for a monthly rental]. This is very nice as other places you pay it on day 1. Affordability: You get really cheap rates compared to other major rental agencies. Overall I liked this place and I will do a lot more business again. I would recommend this place to others. read more