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    Newark, CA

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    Rentals Plus

    5.0 (1 review)
    Closed • 9:00 am - 5:00 pm

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    11 years ago

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.5(207 reviews)
    5.5 mi

    Alayna deserves 5 stars! Enterprise only gets 3 stars because they need to hire more people. For…read moreeveryone complaining about the wait times, blame it on the company for not hiring enough staff, don't blame the employees. I visited 3 times for a car rental after my car was stolen. All 3 times, it was super busy and chaotic, but Alayna greeted me all 3 times. She is very welcoming and energetic. She greets everyone and makes sure everyone is helped. She has so much energy. People constantly get upset with her and are rude to her and she still smiles and does her best to help. So shout out to Alayna for making my rental process amazing! (:

    Wow. My first time renting a car so I was beyond nervous but that was not necessary at all here…read more As soon as I stepped foot out of my uber a lovely associate directed me to the right area (there's 2 other building in the same center but ones for trucks and the other one for sales I entered the well conditioned office for car rentals and was immediately greeted by Laksha (I hope I spelt that right) who was an actual angel. She managed the whole lobby so professionally and orderly. There were a bunch of us waiting but we all got serviced quickly and efficiently (and with a smile)! I didn't have to wait for more than 5 minutes when Henry came over to help me. Incredibly friendly he showed me some options outside and even offered to speed up the clean up of a taller car that I wanted instead of forcing me to stick with a small car. The rental itself was gorgeous, she did what she had to do that weekend with no issues. I even got a text that opened up any communications or questions I had for enterprise while I was gone for the weekend. Upon returning it was even faster if that's possible! Laksha greeted me with the same smile and enthusiasm! She looked over the rental and the gas and sent me on my way! Easiest and smoothest experience. Thank you guys!

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    Enterprise Rent-A-Car
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    Hertz Rent A Car - Our rental :)

    Hertz Rent A Car

    2.3(51 reviews)
    3.6 mi

    Do Not bother going to this place it's a joke!! Made a reservation arrived 30 min before nobody was…read moreat the counter, then employee arrives almost 1 hour later not a care in the world, and mind they have their lunch hours posted so it wasn't lunch she was on!! Doesn't even say anything or greet me at all just says license and credit card then checks my reservation says we don't have that vehicle and says I'll I have a is a van which is like 3 times the price of what my reservation was, so I told or well why didn't you check or call and let me know you didn't have the car available, she gave me attitude and said it's not my problem!! Great customer service this woman has so we leave and she goes back outside just to casually walk around all the rentals that are their weather they are available or not smoking her vape on her phone talking about going here and there not a care in the world! Upon her walking inside then puts her hand in the air and flips me off!! Don't ever come to This place it's a joke!! The women at the counter is a joke of an employee!!!

    Made a reservation for a mid-size gas car and even called the day before to confirm my reservation…read more I show up to pick up my car rental and they had ZERO car for me. They had fully EV cars but I reserved a gas car. They didn't even have cars for other customers who showed up. Absolutely unacceptable to take reservations and not be able to deliver on it.

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    Reliance Auto Collision & Rental - Inside Reliance Auto Collision

    Reliance Auto Collision & Rental

    5.0(255 reviews)
    5.9 mi
    Available by appointment
    24/7 Availability

    Excellent service and a truly great experience with Ismail. I brought in my Tesla Model 3 because…read morethe passenger-side door was misaligned and would not close properly after the open door had struck an object. Ismail took a look right away and asked one of his mechanics to bring the car in for a closer inspection. Within about 15 minutes, they identified the issue as a simple misalignment, adjusted the door, and had it closing normally again. What impressed me most was the difference compared with a couple of other auto shops I had visited. They told me I would need to leave the car overnight just for an estimate, that the door might need to be removed, parts could need to be ordered, and the repair could take 10-15 days. Ismail was able to resolve the issue in less than 15 minutes without replacing any parts. I really appreciated his honesty, professionalism, efficiency, and willingness to help. It is refreshing to find someone who focuses on solving the problem instead of making the repair more complicated than it needs to be. I highly recommend Ismail and his shop. Five-star service all the way.

    10 STARS! If you're…read morelooking for something more than just a business that will deal with you, but more like a family or friend that takes care of you and will hook you up specially treating you like it's personal, this place is what you want! I had a minor incident that left considerable scratches, markings, and a small dent or two on my 2026 Toyota Grand Highlander (not white). I dropped by just to get an estimate, and even though I didn't make an appointment, Elias was cool & considerate enough to still take me and checked it out. Where one collision repair shop in Fruitvale estimated $1800 (to take the whole panel off and work it), and another in Hayward estimated over $500, Elias hooked me up with the MOST unbelievable subtracting discount! I think & imagine I would only see something reserved to be offered in that degree given to a business owners' personal family or friends! To add to the exceptional, he and his guy offered to take care of me right there and then even though it was the late in the day (and it's not like I didn't see other cars being worked on too). I waited with him in his office, and we were just shooting the breeze. Elias is just the coolest, chillest, most laid back, most personable guy. A guy that's eager to do you a favor, do what he can for you; completely why you can see how I described him/them as an establishment/person that will treat & take care of you like a family or friend. And if you are big dog lover like I am, there's a bonus with his office/business, and I loved hanging out with him and his dog (I think his name was Jake). That dog is just a big teddy bear that just wants your attention and to play with you. In the end, for what he offered to do it for and considering it was just what they were able to fit in late in the day, I would say it got back to 98% there (so much so I even offered to give more $, which he wouldn't take [would only accept this Yelp review and pets to the dog]). To the extent that when I very apprehensively/fearfully showed it to my very scrutinizing-type wife, she accepted it and even took to it without having me take it back and get any more work done (to complete it by the last 2 percent; get it to the full 100%)! This goes to show that this place is as surprisingly impressive and proficient as I was surprised by my very scrutinizing wife's acceptance & approval. Couple notes about this place -- try not to park in the back, they do work there with cars coming in & out (it's not just for temporarily placing cars like I thought haha); just park in front of the garage opening (he prefers it right outside his office to see what has to be done). Also, as mentioned before, it's best to make an appointment even for an estimate. Elias (and Jake[?]) and his guy (I really wish I got his name; because I highly doubt I would've gotten such an awesome outcome if he wasn't willing as well) are the best! I can't imagine finding a cooler, most considerate guy in this. He/They did it with such quality work (look at my other estimates & what it would take) where I'm off the hook with my rather scrutinizing wife, and he/they did me the hugest favor with what he/they offered to do it for (that I imagine like only reserved for family or friends), I'm sure he'd treat & do the same for you or anybody.

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    Rentals Plus - carrental - Updated October 2026

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