If you need a car fast without a lot of hassle. May not be the best of cars but they are reliable and Muhammad was very helpful.

Very good company,understanding and tolerance with driver....satisfaction guarantee...

My car broke down last Friday at the worst possible time...when is it a good time, right? Saturday afternoon it became apparent that my car would not be fixed before the weekend. I started Googling rental places. Huh! On a Saturday, all the name places close early. Then I found Reliance Rent A Car. They were open until 6pm and they had a car for me! And, they were just down the way from my place. They made it a breeze to get me in the car. The car was clean and running good. I even had to add an extra day as my car took even longer to fix. They were very flexible. When I returned the car, I expected to get dinged big time for the convenience....Nope! They were incredibly reasonable. It was the one bright part of the story.... They even do car repair. I should have taken my car to them as well. Next time I will. And next time a need a rental, I will call them first. read more

The price for rental was good. But I do wish our van didn't have a cracked windshield and they cleaned their cars better. They said they were busy so didn't have time. The hood wasn't opening - we tried to open it because there was no water for the windshield wipers to work. Oh well. Maybe Ill come back here if I need a car, but the cars really need to be cleaned. SERIOUSLY. They didnt give us a problem with deposit or anything though. They are nice people, the dad is a bit moody but the son was so helpful! read more

These guys are up front honest, most of all willing to go out of there way to help people!! I had an important business trip to the Bay area... meeting several people in various locations. I purchased my flight,hotel an rental all on priceline with my Debit Card. (Priceline great) I called days before to the rental car company confirming that my Debit card was all I needed for rental.. upon arriving I was re-informed the debit is covering the payment,but we need a C.C. for a Hold!! With out Reliance I may have lost a huge opportunity! read more

Car was very dirty and smelly and they even left prescription meds inside the glove box of the rental car that I got. If I wasn't very desperate to get a car that day, I wouldn't even rent from this place. I just don't wanna be too mean hence the 2 stars. read more

This is our first time renting here. And was very relieved and satisfied after i talked to the person in charge. A no hassle, no overcharging deal. After all the hassle from other rental company who charges u with insurance right away and needed to call them so you can get ur money back if u cancel, pay deposit for $200.00 and does not accept debit cards or even cash! I am never going back to any online reservation! read more

I love Reliance Rent A Car. Not only did they get me a reliable rental car for a great deal within the hour, but everyone I interacted with was friendly, considerate and timely. At the time, I was under a great deal of stress. My car had broken down (irreparable damage) and in a frenzy, I called several rental car companies, trying to get the best deal and a reliable car until I replaced my regular car. Mohammad gave me professional service and a car that ran smoothly and reliably. Not only that, but Mohammad worked around my crazy schedule when I needed to return the car on a Sunday holiday. I highly recommend this business - they stand by their name. read more

I was in a bind and needed a car quickly and rented here before but this time was the worst ever 200 a week for a stinky car with every light on in the car from the check engine light, gas light, air bag light and the door open light. The radio didn't work I had to use high beams at night because it only had one head light. It had bad breaks rattled when you stop and screams on the freeway. Me and my kids did not feel safe in this car. These are dopefiend rental cars and I feel played. I did get to work but it was very uncomfortable. Next time I'm in a bind I pray I don't have to resort to this place. read more

I would never rent from them again. I gave them a deposit a week in advance to hold a van for me to drive out of town. The night before I was to leave, I went to pick up the van. Apparently they never did a check on the van before handing me the keys. I only found out when I started it that the AC was blowing out hot air and apparently the van was leaking some oil. The owner told me he had nothing else for me. After I gave him a guilt trip, he said he had another van. To make a long story short, the van he gave me reeked of dead animal, engine lights flashed all the way to destination and brakes were shaky. He didn't bother to discount the rental or make things right. That is the last time I am renting from this place. read more

I broke my passenger side mirror Monday and I had gone to autozone & order my part there. The same day I broke my mirror & it didn't come in till Wednesday. Wednesday's roll up and they order the wrong part so they hard to oder it again. Angry and feed up I used yelp to find a shop. Came across this place, gave them a call. They were super sweet and saw my car Friday and they fixed it Saturday. Elias saw my car and not only did he do an amazing job but he went above and beyond. He painted the part so it would match my car color. So it wasn't just replacing it but making sure that it looked like it never happen. I'm super grateful for what Elias did for me. read more

We were very happy to not only get a rental car at 4 pm on a Saturday, but to find out that they could repair our broken car too! They gave us a deal on the rental because we gave them our repair business as well. The rental car was not new or fancy - it was definitely older and had some wear and tear on it. But that was fine - we just needed a car! Would recommend Reliance to anyone who is looking for a good one stop shop. read more

It started off being the worst Saturday ever when my car broke down in Tracy ( I live in Hayward) couldn't find a rental until I stumbled across the reviews for this place. We I called the guy was SO helpful. They were closed and he listened to my story why I needed the car and waited for me to get there. I will only use them from now on when I need a car or repairs...yes they do it all. Great service, great with my kids, great with me! I wish I could give more stars. read more

I came here around 2 weeks ago now, walking from my work, where my wrecked car sat. The owner was a little skeptical of me coming in walking which I would be too. I just moved here from NC around 4 months ago and didn't know much about the area. The owner and his son took such great care of me by setting me up with a car that day and then taking me to get my car and bringing it to their Auto body shop. From then until I got my car back they were nothing short of professional and in general good people. I will always come to this rental car and auto body service. read more

I just didn't believe I could rent a car with out a major credit card. I did believe it until I rented the car. A nice clean car. Then went back and paid the amount agreed upon. These guys were polite, professional, and did what they promised. I have rented numerous cars over the last 35 years, I have never had such a great experience. read more

Dont even go there! Its as shady as it looks. They get old cars and then TRY to fix them and rent it out. The check engine light was on, the car was shaking, the right door was broken and almost flew open, not to include it smelt like someone died in there. Then on my way home late from work the car starts shaking and then a part of the car comes off and hits the tire and almost sends me crashing into another car. I called him at 1am and he said to leave the car there. Then he wanted to charge me the entire amount of money even though I didn't have it the entire week. He also accused me of hitting a curb and bending the wheel which is what caused the accident...but last time I checked there are no curbs in the middle of the freeway. Then when I went to pick it up he wasnt there and had no file of how much money he owed me. DONT GO HERE! read more

Having a car rental like Reliance is such a blessing. Not requiring a crédit card to rent a card their. Idont understand those other coments, There must be more to it, mohamid and his son both are very kind and trrated our family like friends not ever rude or dissrespectful.. I Thank them and will recommend them to anyone.I whould tell the others that have comented poorly ,Everyone has a bad day and if you went to dollar or enterprise you whould be walking cause you need a card. again Good people I thank you read more

good cars at a good price however they need to update themselves on customer service to their customers