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    Pacific Car Rental

    3.8 (41 reviews)
    Closed 9:00 am - 6:00 pm

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    8 years ago

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    17 years ago

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    17 years ago

    Not a great selection, certainly not cheap for an independent type place. People were nice.

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    15 years ago

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    10 years ago

    Friendly, excellent service. Rented a mini van for the holiday weekend. Everything went smoothly. Thanks Oswaldo!

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    18 years ago

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    15 years ago

    Look at the reviews for Pacific Car Rental, it's the same business, this page must have been a mistake.

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    Page 1 of 2

    Ask the Community - Pacific Car Rental

    Review Highlights - Pacific Car Rental

    Oswaldo was VERY helpful, and was able to pick him up from the airport and get him into a nice Ford Escape.

    Mentioned in 16 reviews

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    Alamo Rent A Car

    Alamo Rent A Car

    3.3(295 reviews)
    5.5 mi

    When did Alamo start having plainclothes ICE agents? The lady at the front desk was definitely a…read moreracist. She checked my passport--which I have never experienced at other Alamo or Enterprise locations--and claimed that my passport was expired. I told her that my passport doesn't expire for another eight years. Then she said my visa was expired. I told her at least three times that she might not be looking at the correct page and that I could help her find it, but she completely ignored me. After a while, she finally handed my passport back to me and told me to look for it myself. I found the correct page and showed it to her. She impatiently said, "You have too many visas." Later, because I didn't have a flight number, she kept delaying and refusing to rent me a car, even though I had just returned a car to Alamo at OAK without the flight number and showed her the receipt. Her colleague said, "Some international visitors steal cars or damage them, so we introduced this policy in the Bay Area in the past one or two weeks." I asked him to provide written documentation, but he refused, saying: 1. This is an internal document and cannot be shown to customers. 2. This is a Bay Area-only rule, and you won't find it on the official website. If this rule truly exists, why doesn't it appear in the terms and conditions during online reservation? That way, customers wouldn't waste their time coming here for nothing. As for the prejudice against international visitors, I don't believe international customers can take a car onto a plane and fly it back to our home countries. Please do not believe their response telling you to email customer service--I've already emailed them for a week and have received no reply at all.

    We rented a small crossover for almost 2 weeks in CA and we were hoping for a Toyota or Honda, but…read moreall they had were Hyundais and Mitsubishi's. At least our plain underpowered Hyundai Venue got good gas mileage (not a car I would ever buy after this). It basically did the job, but when I returned the vehicle, I was handed a receipt which I noticed was for almost $60. I was told I agreed to a full tank of gas at $4.99 a gallon. However, I had completely filled the tank up 40 miles prior so I asked if that charge could be removed. I was assured I would be getting an email shortly or a text. They did email me a copy of the bill, but no refund. After I noticed the charge had not been removed for two days. I called Alamo and talked to an operator and they assured me it would be removed. Four days later and the charge is still there so I called again and was once again assured the charge would be removed and two days later it was. Keep in mind that both Alamo, National and other similar car rental agencies give you the option to return the car with a full tank or they will take care of it at two different price ranges. The best option is to return the car with a full tank of gas and make sure you state that during your time at the rental counter or you'll be dealing with this same scenario. I would rent from Alamo again, but I'd get this detail correct in future.

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    Alamo Rent A Car
    Alamo Rent A Car
    Alamo Rent A Car

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    Budget Car Rental - Outside. Storefront. Entrance.

    Budget Car Rental

    2.4(21 reviews)
    2.2 mi

    I think folks are in a rush and satisfied so don't review this location. I'm one of them. I've been…read morerenting off and off from here for about 5 years and much more frequently over the last two and this is my first review. (I used to rent from the airport but that didn't make much sense after a while.) I have an older car so I prefer to rent a car when I'm traveling more than 300 miles one way. These past few years I've made about 4 trips to Joshua Tree and 5 to Big Bear where I lead mindfulness retreats. I've also been to L.A. and traveled up the coast. In other words, at least for me, I rent a lot from this location. The cars are beautiful and clean. It's been a great sampling experience for me as I rent the various sizes I need. This last trip I really needed an SUV to bring guitars and things for my co-teacher who preferred to fly. In Joshua tree the roads can be rough, so an SUV makes sense. It was also useful for a trip to Arizona when I could just lay back and stretch out a bit as a snow storm passed. Last month I rented a smaller car which was perfect for my trip to L.A.. I got the mileage and it was just great for getting around the city. The gals behind the counter are friendly and efficient. They know the cars. I've seen them be very patient with folks who were having issues, which is a plus. To be honest, their kindness and efficiency, is what brings me back. So yeah, there would likely be more 5 stars of us satisfied folks paused to share our appreciation. Thanks!!

    Terrible location to rent from. Rented a car for a week and returned it on time. two weeks later I…read morereceived a letter from Budget stating that they would be charging $250.00 for a cleaning fee. When I called they said it was for vacuuming the car. I disputed the charge and they said someone would call in 5 business days. Never happened. Now the charge is on my credit card. Disputing it with credit card company. No one ever said anything about there needing EXTRA vacuuming when returned. Total scam.

    Photos
    Budget Car Rental - Inside. Waiting area and service counter.

    Inside. Waiting area and service counter.

    Budget Car Rental
    Budget Car Rental - She told us they don't carry Ford fusions at all, but Priceline shows they do.

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    She told us they don't carry Ford fusions at all, but Priceline shows they do.

    Reliance Auto Collision & Rental - Inside Reliance Auto Collision

    Reliance Auto Collision & Rental

    5.0(249 reviews)
    15.5 mi
    Available by appointment
    Mobile services

    While sitting in my car brand new van, a piece of metal debris flew off of a junk removal truck and…read moreleft a long, deep scratch on the side door that was deeper than the clearcoat! My insurance company scheduled me to drop the van off at a collision repair repair shop close by, but I'm glad I looked it up on Yelp before dropping it off because they had terrible reviews! So after searching on my own, I discovered Reliance Auto Collision, which was also close by and had fantastic reviews as you can read here. Elias asked great questions, and provided great communication and customer service from the beginning, middle to end which greatly reduced the stress. Being that this was a brand new van with a specific type of metallic paint, I was extremely concerned about getting a perfect match and that's exactly what Reliance delivered, thank God! They made sure I had rental car arrangements in place, but above all else, I was thankful to be treated respectfully as a human being which greatly reduced the anxiety that typically comes with auto repair. Reliance Auto Collision is an easy referral, and I pray for their continued success.

    AMAZING CUSTOMER SERVICE !!! Highly recommend this autobody…read moreshop. Elias very friendly and provided helpful guidance how to navigate insurance. His team did a good job repairing my husband CRV.

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    Reliance Auto Collision & Rental - 2020 Acura TLX Left Quarter Panel Replacement

    2020 Acura TLX Left Quarter Panel Replacement

    Reliance Auto Collision & Rental - Inside Reliance Auto Collision

    Inside Reliance Auto Collision

    Reliance Auto Collision & Rental - 2020 Toyota Corolla Right Quarter Panel Replacement

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    2020 Toyota Corolla Right Quarter Panel Replacement

    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.3(297 reviews)
    2.7 mi

    I left town about 10 days ago shortly after a car accident. I was sent to enterprise to rent a car…read morethat the insured owner would take care of. Arriving back in town after 11 hour of travel between Durham and Oakland, I was totally exhausted! I decided to wait a day and get my car the next day while I rested at home. I have to thank the folks at enterprise for their kind and easy service. When I walked on to your lot I was captivated by the blue Camry which was at my price point. It was available! After we found my account and booked the car, I sat in it for a minute and realized where I was going. (I just arrived from across the country yesterday so I was tired!) Remembering that I was about to be on a ridge in Cazadero and there's a bit of rugged terrain on the back dirt roads I'd be traveling, I immediately realized I was in the wrong car. With so much grace we made switch to a Sportage that was also fortunately available. It was so easy. No weird looks, no complaining. Of course I paid an additional $10.00/day and still I've been to places where folks are so overwhelmed they get annoyed first. This team didn't! Well, about 1.5 hours into my trip I receive an emergency alert. Guerneville is flooding, particularly around Russian River. I am soon rerouted. Even though I was familiar with the back roads rolling through Occidental, I haven't driven it in 3 months, it was dark and raining hard I went through some lightly flooded areas, may 1/2-1-1/2 foot high. I couldn't see them before I was in it. I passed one stuck car going in the opposite direction. My hope is that someone in that long line of traffic's stopped, my side was clear. The car handled perfectly!! Once I got on the ranch the miles of uphill on the dirt roads was easy to manage. I'm grateful! I'm glad I took a moment to think ahead. I'm glad the folks made the shift so easy. Now I'm wondering if the Sportage should be my replacement vehicle, and in the long run I'll likely get another CRV. Happy 2026!! Dream big, we need it!!

    I teach for OUSD so I know a thing or two about patience. Tyrone, the manager, has a masters AND a…read morePhD in being incredibly patient and thoughtful at all times. He is cool, calm and collected, even when customers are coming at him in a way that feels impatient or disrespectful. I myself was confused about the difference in price between an electric vs gas guzzling rental car and he just carried on, kept it real and explained things in a way that made sense to me. Everyone that works there seems to be trained and experienced in working with customers who aren't always on point. I'm always hella impressed by this team working together. I will go to Enterprise Rent-A-Car on Broadway in Oakland every time the opportunity to rent a car comes up. .

    Photos
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car

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    Pacific Car Rental - carrental - Updated May 2026

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