My mom had a great experience with Dr. Amy Chi. She is at retirement age and went in for a routine…read moreeye exam after not seeing an eye doctor for many years, assuming her vision was fine. Dr. Chi performed a very comprehensive exam and took the time to explain her prognosis in detail, which really put my mom at ease. She left feeling like she had an "upgrade" in her vision with her new lenses. I would definitely recommend Dr. Amy Chi to anyone considering an eye exam.

When I arrived at the store/office today, I was exhausted and said I needed to sit down. Erica N,…read moreone of the opticians, immediately offered me a seat at a small desk and pulled several pairs of frames for me based on a minimum amount of information. She kept pulling frames for me until I found a pair I really liked. I thought her customer service skills were excellent and she was very helpful regarding insurance, pricing, etc., even printing out for me a copy of the insurance plan I have. Superior service. I highly recommend this place.

I had an exceptional experience with Reina. She truly went above and beyond to make sure every…read moredetail of my glasses was right and that I was completely comfortable and happy with the final result. Getting progressive lenses just right can be challenging, and Reina was incredibly patient, attentive, and thorough throughout the entire process. She took the time to carefully check the fit and measurements, answered all of my questions, and never made me feel rushed. She also helped me tremendously in selecting the right Silhouette frame, including the style, color, and size that would fit me best. What made the experience even more special was Reina's genuine friendliness and sincerity. She is warm, kind, and approachable, and I always felt that she truly cared about making sure I was happy rather than simply completing a transaction. I received my glasses today and absolutely love them. The fit and vision are wonderful, and I couldn't be happier with the final result. I am especially grateful for the care and attention Reina gave me from beginning to end. Reina is truly an asset to this office. Her professionalism, patience, attention to detail, friendliness, sincerity, and genuine care for her customers are exceptional. I will definitely ask for her personally whenever I return in the future and highly recommend her.

Transparency-check your invoice and ask questions…read more I felt tricked. Lots of upselling without transparency in my last three visits. My last visit 6/26 had to ask optician to go over the list of charges when my bill was more than expected. Upgrades like anti-glare, anti-scratch, or extra thin material for my moderate prescription reading glasses were all on the bill without me being included in the choices. My prior visit, 7/25 was a similar situation. And the 7/24 visit left me with a pair of off the shelf Maui Jim's w/warped lenses. In this case, the optician (Bob) should have noticed that the lenses were damaged (probably due to being directly underneath the display light). Dr. Dally made it right on the 6/25 visit because the issue was within 1 year warranty, but I had to pay processing fees. The doctor here is good. It's the lack of transparency and inclusion from the front of the house that is something of which to be aware.

I've always found it difficult to find a good optometrist, as I feel most places constantly try to…read moreget you to add on tests by scaring you about your visual health. However, after my appointment with Dr. Ruiz, I can no longer say that! Dr. Ruiz was extremely personable, helpful, and just very kind overall. He really took his time addressing all my questions and concerns, and I didn't feel that he was trying to squeeze some extra money out of me. It was actual quite the opposite, as he even reminded me to get my rebate! Apart from Dr. Ruiz, the rest of the staff I had the opportunity to interact with were super kind as well. So, thank you to Dr. Ruiz and the rest of Total Vision Campbell!

This was my second time going to this particular, Eye, Dr, and the gentleman I spoke with was very…read morehelpful since I technically made the wrong type of eye doctor appointment. Lol apparently I need to see a medical eye doctor in order for them to check out my eyes before I start a new prescription medication. This particular doctor was really nice and Did the examination for me anyways granted I'll have to make another appointment with my PCP and then see another eye doctor. Well, at the appointment I could pay extra, I think it was 40 or $60? Yet I decided to do the picture of the backside of my eye to see if I would potentially have anything wrong. I decided to do that just because I haven't been to an eye doctor in about five years. Turns out the picture showed that I will need reading glasses in the next 10 to 15 years! So cool!! I didn't know cameras could project that! Science is amazing! I forget the eye doctors name. But I know they told me he was the Chinese doctor. I'm not too sure if he is actually Chinese or just speaks Mandarin and or Cantonese, but certain people requested him. I will have her say he was a younger looking Asian gentleman, who is very helpful!! I will definitely come back here again!

Title：Inconsistent service and refusal to release my exam data…read more I had an eye exam here about a month ago and paid for the full service. When I later needed my PD (pupillary distance)--a basic part of the exam--to order glasses, the front desk told me they would not provide it because I was not buying glasses from them. This was surprising and very disappointing, because PD is part of the exam results that I already paid for. Even more concerning: When my family member called the same clinic later, the staff suddenly said they could provide the PD. This inconsistency raises questions about professionalism and fairness. I hope the clinic can improve transparency and treat every patient with consistent standards.

The Optometrist Huyen (Winnie) Dang was so knowledgeable and had a great bedside manner. My Father…read morehas an eye disease called Retinal Pigmentosa which is causing him to go blind. It is a condition that has no treatment/cure. The Doctor knew all the things to watch for...signs that would show that I was getting the disease (it is hereditary). It was very comforting knowing that I have picked the right Optometrist My Husband has diabetes and that makes eye exams very important. Diabetics have the potential for blindness because of uncontrolled blood sugar. So you need to get retinal scans and not every optometrist office does them but this office does. Dr. Winnie made sure that my husband did the retinal test and checked over everything thoughly. Her front office staff was a delight, very friendly and welcoming. Since I work in the medical field I am always very critical of the office staff and these ladies were great. Looking forward to coming here for many more years. Be kind to one another

Whoever came up with this business is an absolute genius!…read more I had two glasses that I had broken the frame and thought that was it. I really liked them and one was a very expensive frame. While at my optometrist I was recommended Vision Eyeglass Repair at 1144 S Winchester Blvd, Ste D, San Jose, CA 95128 Upon arrival, I found parking to be a bit challenging as this is a house. There is good ADA parking on the driveway. All business is done through a modified front wood door with an access window cut into it. The grounds are kept very clean and the business appears to be run by an older man and woman. I had a short wait, as there were two customers ahead of me. I learned that he tries to repair while you wait. The lady assured me he would be with me soon. Five minutes later I met the gentleman and showed him my broken glasses. He told me they could be repaired but involved repairing the hinges and other items. He gave me a price quote-which I felt was very fair considering the damage. I paid up front (they do take credit cards) and I told him he could have them for a few days. I came back a few days later and the glasses looked great. The lenses were clean, nothing was loose, the repairs looked great! I was so happy-that's why im doing this review. I HIGHLY RECOMMEND this business!

excellent service, i was recommended to this business by my regular eye doctor. when i pulled up to…read morethe front door, another person was already there wondering how to get in, or get someone to come talk to us. the other customer called the number on the door, and reached someone, and he came out to the door to greet us. he got the other customer set up and on his way, then it was my turn. he took a look at my situation (i stepped on my glasses and bent the temples to where it was almost unrecoverable.) he looked at them, told me what the outcomes and prices might be, and i left the glasses with him. in one hour, he was able to repair them and get them back to me. great service! the sign on the door was confusing as if the customer was expected to fill out a form and leave the glasses there, but no, i wasn't willing to do that. i highly recommend checking out the service.

rarely write Yelp reviews, but I really wanted to recognize Scott at Perfect Pair. I have been…read morecoming to this optometrist for more than 10 years, and Scott is truly the best! He is always friendly, honest, helpful, patient, and professional. The doctors are very nice as well, and the office is always clean, comfortable, and welcoming.

I needed to get my eye checked out as I had a minor eye injury and couldn't make it over to my…read moreusual optometry office since they were on the other side of town. I called the night before in hopes they could squeeze me in but I understood it was last minute and they were able to make me an appointment for the next day. I arrived for my appointment with some time to spare to fill out any paperwork since I was a new patient. The young man at the front desk was very nice and throughly went over what information was needed and my copay amount through my insurance. Dr. Hwang completed my eye exam and she was very thorough. Luckily my injury was minor but I'll be back for a follow up appointment. I decided to make them my primary optometrist office moving forward since they're a lot closer to my home and I had a great patient experience. I recommend their office!

Brandon seriously felt like meeting my long-lost twin brother Super handsome, incredibly friendly,…read moreenergetic, and genuinely passionate about helping people. His knowledge about eyewear is seriously impressive. No matter what questions you have about glasses, lenses, styles, or what works best for you, Brandon takes the time to explain everything clearly with a professional but fun attitude. If you need anything eyewear-related, go see Brandon! He'll make sure all your questions are answered and you'll probably have a good laugh while you're there too. Highly recommend!

Came here yesterday, right when they opened. It was about 20min wait to get helped. I think there…read morewas only 1-2 people at the counter. Jose was wonderful. He helped me picked my perfect glasses. I just got Lasik done few days ago, so now my eyes is naked without any blue light filter. I'm used to wearing glasses that have blue light so I came by to purchase a frame and blue light lens during their July 4 sale week. Jose was super patient and he's an avid competitive gamer! We connected with our favorite gaming titles like Final Fantasy and Kingdom hearts. Great guy! Thank you for your service!

Great experience! The staff was friendly, helpful, and professional. The place was clean, and I was…read morevery satisfied with the service. I would definitely recommend it to others.

I've been to this Warby Parker location multiple times to get glasses and went in today to get a…read morenew pair. I'm always welcomed immediately when I enter and the staff is always super friendly. Today in addition to getting new glasses I also needed my prescription sunglasses tightened and they did that for me while I looked at frames. There's always so many frames to choose from and the staff can help answer any questions as well as give suggestions on styles. It's always a quick and painless process to get my new pair of glasses ordered and they ship them to your home which is nice that you don't have to come back to pick them up!

Having been to many optometrists over my 60 years, I can confidently say Dr. Shui is the best. She…read morepatiently heard my prior diagnosis, then performed precise testing to confirm its accuracy and provide clear diagnostics. Most recommended.

Friendly people, Doctor takes all the time necessary and explains what she is doing and why.read more

Dr. Yang is super awesome. It is like she reinvented the eye examination to be efficient,…read moreinformative and yes actually fun. She does a great job on explaining what she is doing and what each test does. Dr Yang is the best eye doctor I've had. I would recommend her to anyone who wants to get an eye exam. Her staffs are awesome, too. both of them have great attitudes and would greet people as they come in. They are knowledgeable, helpful and friendly. The office is also very modern and nice. The eye examination room is also very pleasant. Highly recommended!

I showed up early and they got me checked in right away. The front staff worked smoothly and even…read moreasked if I needed help with anything. The waiting area was simple but clean. I didn't have to sit there long before being called back.