Great glasses & sunglasses collection! They also provide great eye exams with multiple different tests to give you accurate lenses. Staffs are nice and friendly as well. read more

Everything started off normal - came in on 2/13/26 to set up an appointment in person, came in the following Monday to get the eye exam and choose the frame for my prescription lenses. Had my insurance coverage ready and provided it for them - from which they confirmed how much it would cover and how much would be out of pocket. Seeing that my insurance would cover up to ~$500 for the pair, I chose a brand name frame and proceeded to wait 2 weeks for them to come in. Came in on 2/25/26 when I got a text saying my glasses were ready and picked them up with no issues. About an hour later, I get a call from from these folks, and basically they tell me they had me under some other person's insurance and that I would be required to pay ~450 additionally for the pair I took home. Honestly was so appalled I lost my words. Gathered myself and returned them today. No apologies of any kind, just silently processed my refund, and didnt say anything as I left afterwards. To be honest, I wasnt even going to post my terrible experience here on Yelp, but was so irked at them not taking any accountability and not even giving me a simple apology for wasting my time cuz they couldnt do their job correctly, that I feel I need to post this for others to see. read more

Added review for the Lindberg glasses I purchased: When I put the glasses on, they would catch my hair and actually hurt. I told the technician, and she took them to the back for a while, then brought them out exactly the same. She just said, "That's how they are." Are you kidding? These are $700 glasses -- they shouldn't feel like a toy. I had to complain again before she finally, reluctantly, escalated it to her manager, who then fixed the issue. I've worn glasses for 20 years and have never had such a disappointing experience. read more

I left my Chanel sunglasses at 2020 Eye Club Optometry to have the lenses replaced. I was later informed that the frame was broken by their outside lab during the process. There was no apology, only repeated references to a waiver I had signed, which I was never clearly informed about in detail. When I asked to speak with the owner, I felt the communication was rude, defensive, and unprofessional. Instead of taking responsibility for the damage, they focused on contracts and offered only a discount on a new pair. Overall, I am very disappointed with how this situation was handled and the lack of basic customer respect. read more

Had an amazing experience with an annual eye exam checkup appointment! The staff were so friendly, the shop was nice, and the doctor was so gentle throughout the entire exam process! Cannot recommend this place enough! Will stop by to pick up some glasses soon! read more

I chose 20/20 Eye Club Optometry specifically for their great selection of Lindberg frames, and I was absolutely not disappointed. Beyond the great selection, the overall experience was perfect. From the moment I arrived, I was struck by the impeccable cleanliness of the place. The entire team, from reception to the specialists, showed great courtesy and professionalism. What I appreciated most was the complete absence of high-pressure sales when choosing lenses and treatments. Everything was explained to me clearly, without ever pushing me to make a purchase. This is a very respectful and refreshing approach. I highly recommend this establishment! read more

8 years later and this place is still the best. Our family goes there every year for exam. The Dr is the best. I never feel rushed. He goes out of his way to show you everything - previous prescription, new prescription. Heck if you say you need glasses for computer in dark he will make the test glasses for you and turn off the lights so you can check it out on his chair at his computer. A+ all the way! Now my insurance covers the exam fully, so no copay, yay! I heard they may be moving to Sunnyvale. Not great for me personally but I will surely be driving there instead of finding something closer. read more

Had a solid experience here. Doctor looked over everything carefully and asked specific questions to understand what might be going on. They seemed like they've seen a lot of different cases and knew what to look for. Didn't feel rushed or brushed off. The assistant was polite and made sure I was comfortable in the room. Checkout process was fast and they made sure I had all the info I needed. Would go again if something else comes up. read more

Dr. Huang gave clear, concise explanations of my vision issues, which I now better understand. He also fine tuned my prescription, which ended eye strain when reading. Yay that! Grace and Loan are knowledgeable and forthright. I've twice been steered away from add-ons that were more costly than suited my circumstances. A huge selection of glasses too, including interesting ones designed on site. read more

They accept VSP insurance, but make sure you call to confirm your coverage! I called in the afternoon, and one of the front desk worker helped talk me through everything including prices and what my insurance covered. I was quickly seated at my scheduled appointment and the process for everything was really fast! They check your eyes, you talk to the optometrist, and get your prescription. Depending on your situation, prices may vary. They have a good selection of glasses there as well! read more

This place was really rude to my mother. Not listening to the customers opinion and just wanted our money. Don't go here if you want that kind of service. read more

This place deserves negative star. They will charge you crazy just because you got insurance, to the point that you feel your insurance is basically useless. I was extremely shocked that they don't even adjust your glasses fit when you show up for a pick-up. They handed me over the glasses, saw me wearing it, and simply walked away without really caring if the glasses need an adjustment or not. Never seen this type of service. If you want to pay extra $ and get shitty service, don't hesitate for a visit. read more

Have been a regular here from many years. I find it convenient, Drs and staff are friendly, it would be good if they added more eyeware collection, I find it a bit limited. read more

I have been coming to 20/20 for approximately 6 years and I do not see myself going elsewhere! To summarize, the assistance I receive from Loan and Dr. Huang has been the best I have experienced from any sort of health facility. From a beginning, Loan was the sweetest initial contact I made with the office and the sole reason why I felt like I could trust the office. Every time I call now for an appointment, go in for my visits, or even to do a quick pick up, I cross my fingers and hope that Loan will be in due to her welcoming personality, knowledge, and the fact that she always helps me find the cutest glasses! In regard to my experience with Dr. Huang, he is knowledgeable and knows how to translate what is going on with my eye health in terms that I understand as a patient. I never leave the office without knowing if there is any concerns I should look for or how to treat those concerns if they do arise. Overall, I have always been greeted with a warm smile, and received care and orders in a timely manner- Not only do I love 20/20 but I recommend them to friends who also love them. read more

Wow wow wow. What an awesome team and practice. The doctor was super friendly and clearly communicated every step. What I appreciated was they respected my time by assisting me promptly. They take VSP insurance and I ended up purchasing some glasses and new contacts. If you need a new eye care provider, this is a great office! Thank you team. read more

Are you done? I said Not yet. I NEED SOME TIME to look around for my sunglasses. The staff kept coming to me and asked repeatedly if I picked up my sunglasses. I SAID, please give me some time.. for at least 4-5times. I felt rushed and under pressure.. They wanted to kick me out from the store or, otherwise, their customer service is inconsiderate.. read more

We have been going here for eye exams and glasses for years. We love it here because their service is top notch, especially Loan. They are very professional and caring. Loan always greet us with a smile; she makes sure that we are taken care of and satisfied with the services; she gives us great advises on the glass options. 20/20 Eye Club has a great variety options of glasses, from high end brand names to the affordable but fashions brands. They have all the trendy options; more than I've ever seen from other places. I highly recommend 20/20 Eye Club. read more

Grace is super professional, helpful and friendly. She knows a lot about glasses and recommends glasses which fit me. Wonderful experience read more

Buyer beware! Shop around. Just because you have insurance doesn't mean they have to sell you the most expensive glasses in the showroom. I got rushed into buying glasses at double the price compared to anywhere else. I'm kicking myself for not reading the other reviews before I went to 20/20 eye club read more

Great service and the doctors are awesome! Knowledgeable and do not rush through the appointments. Took time to explain all findings. Because of my experience I took the rest of the family to see Dr.Huang. They were even able to fit in my husband as a last minute addition! I have also referred some of my friends to them. Being a healthcare provider myself, I appreciate good customer service as much as a good, competitive doctor. They are not pushy with sales and explained our benefits clearly before starting care! Highly recommended for anyone seeking a good optometrist! read more

Worst place, they are liars! While the selection is good, this message is about the customer service. I've never had a business flat out lie to me before. I ordered glasses here with a prescription I already had and was told 2 weeks. Waited 2.5 weeks, nothing, finally at 3 weeks I called them, "oh yeah it's coming this weekend, I'll call you back". The weekend comes, no call, I call them on Monday, "the glasses are coming this week." After 2 lies, I just couldn't believe them, at this point I was so frustrated too. They finally called on Thursday, 4.5 weeks after drop off and got them. No explanation for lying to their customers and I will never go back here again. read more

Not a reliable optometry. Read carefully what people comment with one star. I understand what they commonly say. 1. They don't have an ability to adjust thin and light frame such as Lindberg. You should adjust your light frame properly. Otherwise, you will be tired easily when you read books or look at the computer screen. The glasses done by them were not centered correctly on my eyes because they actually didn't take measurements correctly and did not adjust properly. Eventually, I wasted my glasses lens to get it from another optometry. 2. They push unnecessary eye exam to get a money. I've done the eye exam one week before visiting there from my doctor in Kaiser. To get a money from the vision insurance company, however, they pushed me this process. It is a moral hazard to take money from the insurance unnecessarily. They are not honest. Please visit honest and reliable optometry. No need to waste your time and money plus feel bad with their attitude. read more

I needed new glasses and I came here staff is super friendly helpful and inviting love this place will always get my glasses here

The store has a wide range collections of Lindberg. If you are a Lindberg fan you must come! My family have been their customer many years. It's always hard finding a right pair of glasses but they are very patient, help us try different style and give us a lot of suggestions. read more

I was in need of new glasses so my sister referred me to Dr. Joey Tran at 20/20. I made an appt to along with her last weekend and had a great experience! The entire staff is very helpful and nice and the office is spacious and extremely clean - which eased my covid fears. Dr. Tran was very thorough in explaining what he was doing as he was examining my eyes and explaining what healthy eyes were like vs unhealthy. He even gave me a bit of information on contacts, even though I was there for glasses. After my exam, Loan helped me pick out some glasses. She was awesome - easy to work with and gave her honest opinions on the glasses we were trying on, which I definitely appreciated. Very easy purchasing experience. I will definitely refer all of my family and friends here! read more

I went in to see if I can make an appointment for optometry in the morning. The receptionist , yes, we can get you in @4:30pm today. As I was leaving I saw their business hours closed at 5pm. I have my doubts as if I was gonna get any service cutting so close to the closing time. Nonetheless, I went ahead with it. I show up for the appointment, the optometrist was only friendly person I encounter during the entire time. After the exam, I cam out waiting for glass fitting. I waited, waited and waited. NADA, no one ask me if I need any assistance. Yet, a young Korean man sitting next to me had 3,4 staffs ( Korean speaking) helping him. Few minutes went by, few more customers walk in, still, I am sitting there wondering is because I am not Korean? My $$$ isn't welcome here? Why am I being treated this way. Finally, I had enough, got up, and voiced my displeasure, their reply was, oh, we are really busy on the weekend, sorry. Maybe the owner should hire more staff, or better yet, don't go there if you aren't a Korean, because I certainly felt being discriminated. I wouldn't give them a star, but I must do in order for this posting. read more

This store carries most brands of high quality frames, my boyfriend and I both got Lindberg here that they have official partnership business with. All staff are very nice and patient explaining from eye exam, style pick, daily usage & care and post-service. Even my boyfriend accidentally bended his glasses just months after, the store manager fixed that in 15 minutes just for free and recovered it to original. Recommend this store to others who are looking for light and high quality frame & glasses for daily use. read more

Everything I wanted in an Optometrist and staff. Excellent exam, including a referral to an opthamologist for critical problem requiring laser surgery. Staff is very friendly, helpful. Fast service on my new glasses. And they remembered me when I walked in the door to pick the glasses up read more

My family and I have been coming to 20/20 Eye Club for a few years and we love how accommodating the staff is. The equipment they use to check your eyes are new and up-to-date (especially compared to the previous optometrist I went to). Dr. Cho does his job well and is very approachable. 20/20 has a really good selection of frames. When browsing for frames, the staff is always checking up on me to see if everything is alright and also are open to giving their honest 2nd opinion. Especially for me since I'm very indecisive, they were very patient and quickly helped me come to decision. I have no plans on switching my optometrist anytime soon, everyone should give this place a go. You won't be disappointed! read more

Did a routine eye exam with them Jan.. Wanted me to do that exam again in June before I can get a new prescription while my eyes are prefectly OK. Trying to charge for what I do not need. read more

Let me tell you why this was 5 star service. I'm a procrastinator and wanted to use my VSP benefits by end of year. I had callled Lens Crafters at VFM and they said, yes we accept insurance - but then when I got there they were out of network so I paid the 95 eye exam fee. THEN, when I got home I tried googling the place I had gone to two years ago and couldn't recall the name execept that they were by the ATT Store in Moonlite Center. I literally went in, handed my prescription, saw some great tortoise shell Prada frames, and had LOAN as a rep. She was great and I was in an out in 10 minutes. So, here's to a 5 star review from disaster to triumph. It really does matter who you encounter as a 1 star day turned to 5. THANK YOU 2020EYECLUB and BIG THANKS to LIAH. I hope I have her named spelled correctly here. read more

I came to 20/20 eye club for the 1st time and I was absolutely impressive and thankful for the service here. I was in the area in the late afternoon on Saturday and decided to swing by to check out their collection of Lindberg. I was not disappointed. The Lindberg they carry in the store are beautiful and full of options. Grace is a true specialist of Lindberg. She is fantastic, super patient and helpful. Not only she squeezed me in for a last minute eye exam without an advanced appointment, she stayed 40 mins past the store closing time to help me finish picking out my frame and completing my order. I did not feel pressured or rushed even when I was having a hard time to make a decision. Grace's customer service is superb! Dr. Huang is also great. He was very thorough while answering my questions. So informative! I would definitely come back again and highly recommend 20/20. Thank you Grace and Dr Huang! read more

Lied about the lenses I purchased. They recommended getting the ones with blue light filters, which I did choose, but turns out they installed cheaper lenses without such filters. I found out about it at another optometry a few years later. Disgusted by their dishonesty. read more

Staff is very friendly and the doctors are both really good. Lots of good choices here for glasses and contacts.

I got my glasses here back in March! It was my first time getting glasses from them too. I use to never wear my glasses but these new ones I haven't gone a day without wearing them. read more

My go to place for last 5 years for my eye appointments and getting my glasses done. Their customer service is one of the best and love the collection of the frames and styles there. They are easy to work with VSP insurance and they also help me chose my glasses :) The only thing is their frames are on the expensive side so you may not find a lot of options on the reasonable pricing range though they do carry Ray-bans, Oakley and other luxury brands. read more

terrible service don't ever go here ! worst experience in my life !! don't ever go to this place ,!!! they don't even show you the glasses , to see which pair is right for you. just automatically rude and unprofessional at the door worst experience in my life. read more

Every time I go here I come out satisfied. The doctor is really nice, and so are the people who work with the customers outside. I highly recommend this place. read more

WATCH OUT!!! This is a gangster inn! Before you spend money, everything looks fine. But be careful od your choice, because you can never get the money back. They will give you tons of excuse, and they don't have any paper to proof that, like special order, or store policy etc., to force you to return as store credit, and then give you an expiration day to force you spend it up, may even rob more money from your pocket. read more

I went there to get a new frame and lens, Mrs Kim was very helpful and I wound up not just one but got 2sets of new glasses. All employees were nice and Dr Tran was very detailed and kind on eye exam. I recommend it with 5 stars! read more