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    Unique Communications West

    5.0 (6 reviews)
    Closed • 8:00 am - 5:00 pm

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    Kao's TV Repair Service - Sharp TV Repair

    Kao's TV Repair Service

    (571 reviews)

    Mr. Gao helped us fix our TV, and his craftsmanship is absolutely flawless; he clearly knows…read moreexactly what he is doing. Our TV is a 65-inch Sony Bravia (model XBR-65X850F) that we bought in 2018, and it has already been with us for eight years. When it broke down, we hesitated over whether to buy a new one or have it repaired. After a quick search on Yelp, we found Mr. Gao's information. He replied immediately after we messaged him and came to our house the very same day to inspect it.His initial diagnosis was a faulty mainboard. To be completely sure, he took both the mainboard and the power board back with him for a more detailed diagnosis. To make a long story short, two weeks later, he returned with a newly purchased replacement board, installed it back into my TV, and successfully fixed it! Since the boards for the 850F model are discontinued and no longer available on the market, he had to buy an 850G board as a substitute and modify it slightly to make it compatible with my TV. I am not professional enough to understand the exact technical details, but I am certain it took considerable time and specialized knowledge to pull off! I found the repair cost to be very fair--around 40% of what I originally paid for the TV. Some people might not find it worth it, but I am so glad I can keep using this TV instead of scrapping a perfectly working LED screen and creating a massive piece of electronic waste.

    Mr. Kao is a rare professional in that he is knowledgeable, great communicator, and personable. He…read morecommunicates clearly and sets expectations that are reasonable. In my initial conversation, he explained that he had two calls ahead of me and that he would follow up on status of when to expect him. He went above and beyond what was expected. On a Saturday of a Holiday Weekend (Labor Day). He came to our house to diagnose our 77 inch Sony TV, removed a few suspect boards to repair or replace and told us it can take up to 5 days to repair if he didn't have the parts. To ensure that we knew what to expect. He called us several hours later that same day to let us know that he found a fault that he repaired and updated the firmware on the logic board. He was able to return to our home at 8:30pm to 10pm to repair and ensure the TV continued to work! He is pleasant, friendly, and knowledgeable. A pleasure to work with and would recommend to anyone

    Tap Electronics - Tap Electronics

    Tap Electronics

    (72 reviews)

    $$

    I am NOT impressed with the level of customer service and have NOT had a good customer experience…read morewith this company. I have an older Roland digital piano that I use for gigs. Recently, I needed a small part of the case that had broken off due to plastic fatigue. I contacted Roland customer service and they told me to contact an authorized service center in my area. I decided on Tap Electronics and was communicating with Sal. He asked for the serial number and part description which I provided. He said I would need to bring the board into the shop. I felt I didn't need to do that as it was just a plastic part of the case that screws onto it. I expressed my annoyance and Sal stopped communicating with me. I contacted ANOTHER service center and they are fantastic! They sent me an exploded diagram of the board to confirm the part I need. I texted them back right away confirming. They are reaching out to Roland in Japan to find part availability and pricing. I don't know what the hell is wrong with Sal.

    Called them on advice of tascam told to speak to Sal left him a message he calls me back and leaves…read morethis message: that was the worst voicemail greeting ever and hangs up. I called number back to a hostile guy and asked who he was said his name was Sal so I hung up. Not getting my business after this unprofessional response. Tap Electronics Sal is costing your company business but I am sure you don't care if you are hiring people like him in the first place. Tascam has been made aware ....

    Unique Communications West - electronicsrepair - Updated October 2026

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