Fantastic experience. He cleaned some thermal paste from the CPU which was preventing the computer…read morefrom booting. He also did some cable cleanup. He did a first rate job! Would HIGHLY recommend.

Sal diagnosed an issue with my external hard drive at no charge. Unfortunately, it was an issue…read morethat required specialized equipment that he didn't have, but Sal was able to recommend a facility that could recover the data. He was very professional, and his office is very clean and organized. He even has snacks and coffee and a place where you can wait. Would definitely use his services again and recommend him to my friends and colleagues.

excellent customer service. Jesus is great very professional and will answer all your questions…read more is very patient and will help you resolve your issues

First time coming to HB Computers and it was a wonderful experience. I was looking around for a…read morereasonable price to fix my PC after I accidentally deleted some drivers. They were super helpful from the start. Did a full diagnostic to figure out the issue, reinstalled Windows, updated everything, and even cleaned my device while I was there -- that was a nice plus I didn't expect. I also asked about missing bolts for my PC case and they actually took the time to look for some at the store for me. Most places wouldn't bother. Pricing was fair: paid a diagnostic fee to find the problem, then $130 to fix everything. Other shops quoted me way higher just to look at it. No upselling, just honest work. Highly recommend if you're in HB. I'll definitely be back for any computer issues.

I got a ransomware virus on my computer. Virus would not let me log-in to the computer…read more Girl in the front advised to reset the computer for $40.00. Computer was dropped off on a Friday and ready to be picked up on Monday. Con- Wish they would call once it was finished. I had to call them!

John is a LIFESAVER. I only say this because he has literally helped me out with my MacBook Pro…read moretwice in the past year. Last year, I cracked my laptop screen and couldn't find a single person in Orange County that had a fair price AND the screen in stock (its from 2015 so its quite old). Others expected me to wait 3-5 business days to get it looked at, and THEN they would fix it within the next few weeks. My laptop is my life and I have been so incredibly thankful for John for helping me out last year and today. My laptop randomly shut down and he had it all ready for me in TWO days, during the weekend nonetheless!!! I do SO much work on my laptop and I really needed it cheap and quick, and John delivered beyond expectations. Thank you SO much for helping me out. I couldn't recommend anyone more!!!

I am an older, low tech person. I lost the video button on my WhatsApp and tried everything Google…read moresuggested with no luck Took it to HB Computers and it was sorted out in minutes and without charge. I am so relieved! Thank you guys at HB you are stars! I will return to them whenever I need computer help.

The flashlight & camera crapped out on my Iphone 14, so I dropped by HB Laptops to get a quote. I…read morefound out Rex from Fryed Phones was no longer around, so Jack helped me out. Jack is so honest he told me it would take a day or so for the parts to come in, and asked me to return on Mon. He didn't want me to be w/o my phone unnecessarily. I returned on Mon, and Jack repaired my phone 1 hr ahead of schedule. He also offered me a cash discount. I thought the price for service rendered was very fair. I'm glad that an honest businessman like Jack is in our neighborhood. I would rather support a small biz like HB Laptops vs going to Apple Genius Bar, and giving more money to Apple.

We had an amazing experience with Matt that was worth the 20 minute drive to Right On Repair. The…read moreprocess for replacing my tablet screen was very quick and easy, with Matt explaining everything thoroughly so I could understand what was going on. The replacement only took 1 hour, but he wanted to keep the tablet another few hours to make sure the glue stayed on well, which is fine by me! He also threw in a screen protector on the house, which was very much appreciated. The cost of the screen replacement was lower than I was expecting based off what I was reading online for other stores. I also want to commend him for his honesty: after I told him about the problem my Nintendo Switch was having, he explained that he might be able to fix the GPU problem, but he wasn't comfortable doing so and taking my money when it may run into the same problem again in a few days or weeks. I highly recommend having your electronics repaired here and will definitely be taking any future electronics to him for fixing!

Matt (store manager) was honest, helpful and kind. Will definitely go back and recommend 100%read more

My Dell Inspiron wasn't turning on last night, even after doing a few hard shut downs and restarts…read more I bought my laptop new in 2020 and thought it may be time for a new system. I called Superior, since they were nearby and open earlier than some other IT repair businesses. They told me to stop by, so I did. In 15 minutes, they solved my issue and only charged me $20. That was a relief and I am happy.

Clear communication, fast service with reasonable price. I wanted to clean my Alienware laptop for…read morethe same day and they delivered. When i received my laptop, they went through what they did and explained the process. Will come back when needed.

Super reliable! Since my company's IT department could not fix my computer issue, I contacted him…read more He was able to fix it and my company paid for his service.

Jonathan has been working on our computers for many years and has always been excellent. He is…read morefriendly, knowledgeable and efficient, and we don't know what we would do without him. Thank you, Jonathan!

I dropped the my iPhone 15 pro (3/22/26) and the bottom half of the oled screen was stuck on white…read morewhile the top half was working. Called up NiceRepair for a screen replacement and it was the cheapest so far at $225 and they said that they can have it done in 30 minutes. Came in and we left with a functioning screen in 25 minutes. 10/10 service and finished repair

UPDATE: Just got back from Apple Repair who took one look at the lens & said it was full of 'gunk'…read more& dust. Detailed diagnostics showed dust particles, spots, and scratches on the glass that Nice repaired. I'm gonna call my repair at NiceRepair a loss & walk away. Can't say the man was particularly nice nor was his repair good either. Brought in my iPhone 16 pro with a cracked camera lens for repair. TLDR: the quality of photos is awful & blurry after the repair, especially zoom. Quality of photos is terrible after the repair especially in night photos. You see the light streaks in the holiday lights. Then when recording video, as you zoom in, the picture goes totally out of focus in the mid distance then back into focus as you zoom in. Close-up macro photos are not crisp. The man wasn't the most friendly person but with the reviews here I thought that wasn't important and he'd get the job done well. He was on the phone when I walked in and after some back & forth he agreed to lower the price for a computer battery down to $240 but was not willing to negotiate at all with me for the camera lens. I relented since he had great reviews. He gave me a whole $5 discount on $80 if I paid in cash. Then tried to upsell me on screen protectors for front screen & cameras. Photos & video speaks for itself. I won't be back. I'm out $75 (plus whatever it will cost to get a decent lens in my phone. I have a long time left on my contract so no upgrades for me) and the quality of my photos is garbage. Take what you will from this review. I hope your experience is better.