I have used this shop twice. They always finish my car days earlier and even clean the car and detail it and add washer fluid too They go ABOVE AND BEYOND read more

I'm more than happy with the service, they are very professional and did a great work on my repair , Thank you Elda for your patience and keeping me up to date on the progress . read more

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I will always give credit where credit is due. First of all let me start by saying that I was a little skeptical about unique collision however, they did their big one. I give them all five stars down to their communication and a job Well done I was rear ended about a month and a half ago and my Honda looks better than it did when I first bought it They even fixed up another little minor damage to my rear right side passenger door (i couldn't find before pics) I did not ask them to fix it nor was it included in the insurance claim, but they did it anyway and that to me is five star service. They made sure I was all around happy. Shout out to Ceaser mostly and Ana when I checked out job done in less than 7 days read more

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Ana is amazing and a GOD SEND! Great customer service! Every one was so nice and willing to help! I will visit again if needed!

I am so pleased with finding Unique Collision. Elsa and Anna inside the office were so nice and gave a thorough quote. The office is clean and has drinks and a nice sitting area. I was promised my truck in 5 days and on the fifth day I got it back and it was PERFECT! The car was washed and detailed and nicer than the day I bought it. I was sick to my stomach when i dented the side of my truck and Unique Collision made it look brand new again. I thought their price was fair and now that I see how good the work is, I will refer them to everyone I know! Thank you to everyone at the shop for making my truck look brand new in less than a week! read more

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Had to get my car fixed here after an accident in December 2020: 1. Yes, they (eventually) got the job done so I'll give them 2 stars. 2. This was in the middle of COVID and NONE of the staff were wearing masks. 3. My car was supposed to be ready by a particular date and I received NO communication from the business all day. When I called in the afternoon, they stated that it wouldn't be ready until 5 pm. This made it apparent that they had not gotten to my car like they promised several days ago. 3. I SPECIFICALLY pointed out an area that was supposed to be fixed in addition to the main part of my car that was affected. When I came to pick up my car, that part was not fixed. They asked me to wait about 30 more minutes for them to fix it. I ended up waiting over an hour, after the business was supposed to be closed. 4. When my car was finally finished, it was after 6 pm and had already gotten dark (it was December) and started raining. Just my luck, I get into another car accident as soon as I pull out of the body shop. As my car is totaled in the middle of the highway and I'm waiting for the police post-whiplash, the employees kept telling me to move my car into the body shop. ??? First of all....why would I move my car when it's TOTALED and I am supposed to stay put until the police come? Secondly, THIS ACCIDENT HAPPENED BECAUSE OF YOU. If this business had fixed my car appropriately and on-time like they were supposed to, I would have been home by 6 pm. 5. Unfortunately the consequences of a serious accident doesn't stop after the event. For the sake of other peoples lives, please - pay attention to the details and don't waste people's times waiting for something that was supposed to be completed before the customer arrives. Im lucky that I'm alive but over the past 6 months I've had to unwillingly buy a new car, deal with a personal injury lawsuit, and suffered ongoing PTSD from this accident. If this business had done the job right in the first place, the past few months would have been much MUCH less damaging to my life. read more

I had my 2019 Chevy Silverado dropped off here for repairs on a Tuesday and they had my truck ready to go in less then a week on a job I thought would take 2-3 weeks, Perfect Job Perfect costumer service read more

I went to get estimate to have a Minor ding on my drivers side door. They quickly quoted me 2000. These guys are clearly opportunistic crooks looking only to do repairs off your insurance collar. Beware. If they are crooks this way. They will be crooks in other ways. read more

Repair on my Ford Transit cargo van. They did great work. Repair was done faster than estimated at a reasonable price. Elda & Carlos were helpful in explaining all that was done. Van was washed and cleaned on the inside! Looks like new. Very pleased to recommend this business. read more

A big thank you to Ana and the team at Unique for helping to turn this bad situation around, wonderful job and we would recommend them to everyone. read more

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The best service I've had at a body repair shop. We've used them twice in the past year and then my car was hit by a piece of pipe on I-10 and I knew exactly who to come to again for service. Elda and Ana are fabulous with customer service and the rest of the staff are kind and do excellent work. Caesar and Frank are very informative and helpful in the office too. I would recommend them to anyone. Honesty, dependability and service oriented are all qualities found here at Unique Collision. Try them. You won't regret it! read more

I was treated in a professional, friendly manner. My car looked fabulous after their work. Thank you Fuentes!

I am very impressed with both the quality of work and the customer service I received at the Hwy 6 location in Houston. My Dakota pickup is repaired to like-new condition where the damage occurred, and the staff was very responsive to my concerns. I noticed later after driving home that they even cleaned up the vehicle interior as well as the exterior, which I didn't expect since they were only repairing the rear bumper area. Their level of service is what all companies should strive for... Karl Stoecklein read more

I have to admit that when I read previous reviews, I hesitated to go to Unique Collision for repairs. However, I ended up having the repairs done and I am very satisfied, and highly recommend this place. Staff is very attentive, great customer service. Kudos to Elva, Carlos, Cesar & Ana Debo admitir que cuando leí críticas anteriores, dudé en ir a Unique Collision para reparaciones. Sin embargo, terminé haciendo las reparaciones y estoy muy satisfecha, y recomiendo este lugar. El personal es muy atento, excelente servicio al cliente. Felicitaciones a Elva, Carlos, Cesar y Ana. read more

I was T Boned and had to bring my vehicle here to get fixed. Ms Ann was so sweet and helpful. My Car was fixed in less then a months time and completed before the expected date. They cleaned my car inside out. I loved the outcome and the work was perfect. I recommend anyone to bring their vehicle here to get serviced. Insurance worked everything out. I didn't have to worry about a thing. read more

They truly are an amazing crew and sweet! Super fast and my car came out looking even better!

They worked with me on everything I needed help with. Recommended here from progressive and I'm not disappointed at all. Even with the hurricane that passed by, they still finished 2 days sooner than I expected! read more

PHYSICALLY AGGRESSIVE AND UNFRIENDLY! This shop was very unprofessional and I felt that the shop manager was going to physically attack me because I asked why there were muddy footprints left on the dash of my car.This all after 4 trips to get it picked up and not being right. ** I would NOT recommend this shop to anyone. ** read more

Took 2011 F150 to Unique under Progressive as one of their "in network" shops. Ana was super helpful and knowledgeable. Repair was fast and looks like new! there was an area of paint damage Progressive would not cover and Unique took care of it anyway. Will visit again insurance or not! read more

Been a frequent (unfortunately) and long-time customer. Referred lots of friends and neighbors. Juan and his team always do great work. Used them on insurance claims and fixing older cars out-of-pocket. Once I made the mistake of letting the insurance company direct me to a big dealership-attached body shop. Never again. Took them three weeks and they didn't even match the paint color. Had to completely re-do it. Not here. Always done right the first time. Best deal and best work. read more