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Unique Alterations

3.3 (118 reviews)
Open 9:00 am - 6:00 pm

Services - Unique Alterations

Clothing alterations

Clothing mending and repair

Custom tailoring

Unique Alterations Photos

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Suit jacket buttons on cuff sewn over inner lining...
D S.

I've been coming here for at least five years. Have probably paid for alterations of several dozens of articles of clothing including suits, jeans, trousers, and jackets. Most of the time, the work quality was great. However, there have been at least two instances, if not three, where the work quality indicated what seemed like complete apathy. The attached video shows how they sewed on buttons on the cuff of my suit jacket over the inner lining. To have sewn eight buttons like that wasn't an accident. She consciously disregarded any sense of doing a proper job. When asked if she would fix it, she told me that's the way it's supposed to have been done. I knew she was lying because this wasn't the first time she'd altered a suit jacket for me. She'd done it several times before with no issues like this. I immediately took my jacket to another tailor and the other tailor confirmed that the buttons were sewn wrong and fixed it within two days. My main criticism isn't with the quality of work or the exorbitant amounts she charged me (I don't mind paying to help a small business that does an excellent job). I'd say I was pleased with 90% of the times I've picked up my clothes from there. What's bothersome is that she tried to play off the absolute poor quality as normal as either to offend my intelligence or just to express an "I don't give a f***." It's dishonest and/or manipulative, and that's ultimately why I will no longer take my business there. I'd give 1 star, but I want to give some credit to the majority of times I liked their work.

Go somewhere else. The lady was rude when I first came in to drop off my jacket. I sat in the lobby for 10 minutes while she walked back and forth in front of me before greeting me. It was as if my presence irritated her. Prices are a lot higher than other stores in the area and it took 2 weeks to get a 4 inch hole stitched. To top it off when I picked up my jacket I found 2 new holes on the bottom that 100% weren't there before. I unfortunately didn't take pictures before I dropped off the jacket so I can't prove anything but I will never be returning here.

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1 month ago

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3 days ago

Very overpriced and so rude! Horrible service and they take so long to do a simple hem. I will never go back!

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2 months ago

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10 months ago

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3 months ago

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1 year ago

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5 months ago

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1 year ago

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11 months ago

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1 year ago

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2 years ago

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2 years ago

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2 years ago

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2 years ago

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3 years ago

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2 years ago

They did a quick and good job on my dress. I would recommend them for any alteration requirements.

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2 years ago

Amazing people and service. Excellent tailor, very kind and helpful. The best tailor I have used

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3 years ago

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5 years ago

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4 years ago

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5 years ago

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3 years ago

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5 years ago

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5 years ago

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9 years ago

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8 years ago

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4 years ago

Amazing customer service and great prices. Turnaround time is also super quick. Highly recommend!

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4 years ago

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8 years ago

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4 years ago

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3 years ago

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7 years ago

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8 years ago

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3 years ago

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5 years ago

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9 years ago

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9 years ago

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14 years ago

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11 years ago

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Review Highlights - Unique Alterations

I've been coming here for 20 years and have always received great work and very friendly service from Andrew.

Mentioned in 23 reviews

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East Hills Cleaners - Before

East Hills Cleaners

(44 reviews)

$

Good pricing, service and turnaround. They were able to save my silk tie from a huge oily stain,…read moreand dry clean the rest of my suit after a wild wedding weekend. I will definitely be coming back for my dry cleaning needs.

My family has been loyal customers here for over 20 years, but the new ownership is a disaster. I…read moredropped off three down comforters. One was forgotten when I picked up, and the other two came back with a strong chemical odor. I returned them, was promised a redo and a call from the owner -- neither happened. When I went back a week later, they still smelled exactly the same. When I brought this up when I went in personally, the owner tried to excuse it by saying "some lower-quality down comforters will smell like that when dry cleaned." That's simply not true -- one of these comforters was cleaned by this very same business last year (before the ownership change) and it came back perfectly fine. Instead of taking responsibility, the new owner tried to shift the blame onto the product itself. To make matters worse, they've changed the policy so everything must now be prepaid, yet they still don't stand behind their work. After airing out the comforters for days in the heat, the odor remains. Now I'm stuck replacing them or paying another cleaner to fix their mess. This used to be a trusted business in Anaheim Hills. Under the new ownership, it's dishonest, careless, and unreliable. If I could give zero stars, I would. Save yourself the money, time, and frustration -- take your items elsewhere.

Unique Alterations - sewingalterations - Updated May 2026

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