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    UNIQLO

    3.6 (455 reviews)
    Closed • 11:00 am - 8:00 pm
    Updated 2 months ago

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    On a weekday evening
    Susan C.

    This Uniqlo is their flagship NYC location, there are several other stores in the five boroughs though those are smaller. This location on 5th Avenue and 53rd street is right in the middle of the Fifth Ave shopping district, and is popular with tourists and locals alike. Their main products are casual clothing, outerwear and accessories, and are well known for their denim, light weight puffer jackets, heat tech layering pieces and seasonal t-shirt collaborations. Walking in, the first floor is pretty small, mostly a smattering of key pieces and new styles for the season and the conduit space for customers to take either the 3 story elevator upstairs to larger floors, or stairs to the back 1.5 and 2nd floors that have respectively lifestyle products, current collaborations (currently featuring MoMA artist designs), the second floor also includes a customizing station where you they can print your designs onto the Uniqlo products of your choice. In the middle of the 2nd floor sits the cafe where you can pick up a variety of coffee and tea drinks (pretty average pricing for the area),and the back of the 2nd floor has their Uniqlo U and Lifewear collections. Upstairs on the 3rd floor are the balance of their inner and outerwear collections for kids, men's, and women's. Overall the product quality is good for the price, as a Japanese company their attention to detail on quality testing is quite high (speaking to those in the apparel business). Prices are in the affordable to mid-range, approximately $20-30 for short sleeve tops, $30-50 for other tops, $30-$60 for pants, $80-150 for outerwear. Fitting rooms available, fair amount of seating areas for those waiting for others or taking a break from shopping. I believe bathrooms are available though I haven't checked them out myself.

    Overwhelming huge
    Sasha B.

    This store is huge! It's multi-level separating women's and men's department. The layout of the store starts off with your basics, under garment and layering pieces as well as graphic tees and then leads into shorts and classic summer pieces...dresses and skirts near the fitting room. It mimics another major giant with similar structure but where the other hops on every trend, this brand tends to stick to very classic pieces that are unique to them. For example, they pride themselves on their fall/ winter pieces having built in heat technology. Think pieces that aren't bulky but will give you the protection from inclement weather and are great layering pieces. They have a wide selection, great prices and the goods are quality but lower your expectations around getting assistance on the floor.

    Fresh flowers
    Ana B.

    This location of the UNIQLO store is MASSIVE. This store is three stories high. When I initially walked inside I was pleasantly surprised to see both sides of the entrance filled with fresh flowers, so you could make your perfect bouquet. In addition to selling men's, women's and children's merchandise, they also have an area where you can customize your own hoodie or tee shirt. This UNIQLO store was filled with shoppers, but it didn't feel so bad due to the large layout of the store. The prices are very fair. They had 100% cashmere sweaters for the regular price of $99.00. Also, due to the large nature of the store, it takes some time to navigate and find everything you might be interested in.

    Display
    Kevin C.

    Flagship store with multiple floors of clothing from different collabs, different styles, and different clothing types. There is also a coffee shop inside too but much of the seating area is occupied so you'll have to find seating in other areas. Plenty of trendy options and lots of clothing to mix and match. The interior is bright and well lit with lots of mannequins wearing tasteful outfits. Staff are available everywhere for your assistance.

    Uniqlo 5th Av Flagship - Ultra Light Down Repair Service Patch
    Mike R.

    Have been shopping at Uniqlo for most of my clothing since their first store opened in Manhattan. Was even for the early morning start at former Herald Square location for Uniqlo's 1st "Arigato" sale, where Ultra Light Down Coats went for $10 dollars! That's not what this review is about. This Global Flagship Uniqlo on 5th Avenue offers their full selection, including nice priced markdown items, which is important considering how Uniqlo's everyday prices have gone up despite the strong dollar... which should enable more reasonable prices. That being said, this is not what my review is about. Having now several different Ultra Light Down jackets that I regularly wear, one of my favorite had a tear on the pocket's inside, which created an opening so large that anything in it fell out. I had heard that Uniqlo offered a repair service for the jackets for $5 - a great deal if it could happen to make that pocket again fully functional. My belief is good clothing shouldn't be thrown away if it can be fixed! When at this store, was pointed to the Service Center on the 2nd Floor (at the back and not the Embroidery center) to bring my coat. Apparently the infrequency for such repairs being done brought confusion as to whether they could do it, plus the process for submitting, paying and processing. (Payment, once confirmed that it could be done, takes place with the 3rd Floor cashiers.) Once the time the associate promised lapsed and had reached then 1 hour, I followed up since their "Wait" app still showed 100-120 minutes to go. The repair was done, yet caught somewhere between their tailor center and pickup point. The diligent Service Center team thankfully finally found it! All these minor hics aside, I was impressed! For $5, they made a not outwardly visible sturdy repair to fix the pocket well (especially on the same day while I wait) and enabling me to continue to enjoy the jacket with full functionality! From putting hems on pants to this, Uniqlo's in-house team make me more loyal than ever to keep coming back. Kudos, Uniqlo for this great service!

    Andrea H.

    This is a great store! Originating in Japan, I've shopped in stores all over the world. London, Paris, Lisbon, Madrid and now in New York. Casual clothes for Men, Women and kids. Everything you need from socks and underwear to some of the best travel clothes. I can always find something here and the prices are great. This store is huge with 2 full floors and great helpful staff.

    Elena A.

    One of the best Uniqlo stores I've been to, great selections of so many different styles. Super clean , great service, fun Tee-shirts from NYC artists and it's a beautiful two level store. Great prices for good quality products.

    Betty L.

    I have been to a few Uniqlo stores and this one Is very impressive. It is a very large space and it was crowded so many tourists. Decorated so nicely for the holidays. I did spend some time in here. They have a ridiculous amount of winter coats an I tried a few on but after a while everything looked the same to me. I tried to pick out some holiday presents but I just kept buying presents for myself :-). I really enjoyed shopping here and its really a great location.

    My fav store

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    10 months ago

    Ordered online. Paid by Amex. Never received order. Had to contact Amex for credit to charge.

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    2 years ago

    I LIVE in their camisoles, long sleeve and turtleneck heateck products from Nov- April!! LOVE them!!!

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    Page 1 of 12

    UNIQLO Reviews in Other Languages

    Ask the Community - UNIQLO

    Can someone tell me if there is a way to find items from 2-3 years ago?

    No. Not unless they re-stock the same items. If you really need to find an item you could try ebay.

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    Review Highlights - UNIQLO

    “I'd been to the Broadway store a number of times before, but this was my first visit to this flagship.”

    Mentioned in 51 reviews

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    Nordstrom Men's Store NYC

    Nordstrom Men's Store NYC

    4.0(72 reviews)
    0.5 mi•Midtown West
    •$$$

    I had an exceptionally positive and inclusive experience with Jazmin S at the Nordstrom Men's store…read moreon West 57th street. I was looking to purchase a present for my boyfriend. Specifically was looking for recommendations for a beard/mustache product - however I needed some guidance picking a product out. In the past I made the mistake of picking a product my brothers used and realized not all products are designed for all skin and hair types. I explained to Jazmin my prior mistake purchasing products and that my partner is half black and showed a picture to illustrate his facial hair type - so I was looking for a product designed for his skin and hair type. Jazmin could not have been more helpful and showed me two different facial hair grooming kits to choose from - and explained the price difference between purchasing the individual products vs. products as a kit. She was both knowledgeable and transparent. Also, she paid attention to details while not making me feel rushed at all. She noticed when I walked by the YSL colognes that I wanted to purchase a YSL cologne for my BF but he loved certain scents of the brand and strongly disliked other scents and I did not recall which one was which. So I commented in passing "I'll have to bring him back in person to get the cologne". While I was checking out Jazmin dropped some YSL cologne samples in the bag and my BF ended up really liking one scent- so now I know which cologne to purchase! Jazmin did me a great job with the facial kit recommendation, my bf LOVED the kit we chose and his bandmates were a bit envious- one said "my girlfriend doesn't buy me stuff like this after my performances!" You did me a solid!!

    Over the past few years, I have purchased several fitted dress shirts and two $2,500 Canali suits…read morefrom this location. My last shopping experience for my second suit, unfortunately, made me not want to return. My first experience was with Michael G several years ago. He was extremely nice and helpful, showing me options and explaining the differences in the fabrics and where they were made. The fitting experience was great. I felt good at the end, making a big purchase. Later, I called to get some fitted dress shirts, and they had all my information on file. I trusted Michael and had him ship them to me; I didn't even need to come in; it was a very premium experience. The second time I purchased a suit, the experience was exactly the opposite. The woman who helped me seemed uninterested. She really didn't want to help at all. Given her brash, unenthusiastic behavior, I was hoping to go through the process myself, so I asked if she could pull up the profile Michael had made for me. Turns out they only save the customer measurement details for a year now. Seems ridiculous to save money on basic data storage rather than keeping customer records to expedite and provide good service. When I was trying on the suit, I felt rushed, and she never made me feel confident, which is always appreciated when making a big-ticket purchase. She didn't show me options or explain anything beyond saying the old color I had was no longer available, and the one I was holding was the new version they carried. When I received the suit 2 weeks later, the alterations were sloppy as well. Loose threads and not packed well. You'd think it was a $200 means warehouse rental I received. Just got another suit this month and found out I can get a made-to-measure custom suit in Soho for 30% less! They lost a lifetime customer, as I have been buying suits from Nordstroms since I lived in Chicago starting in 2014.

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    Nordstrom Men's Store NYC
    Nordstrom Men's Store NYC
    Nordstrom Men's Store NYC

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    Macy's

    Macy's

    3.1(2.1k reviews)
    0.9 mi•Midtown West
    •$$$

    Experience! I went to Macy's Herald Square just to browse and had the absolute pleasure of meeting…read moreNjeri "Jeri" Haywood at M.A.C. Cosmetics on the lower level. From the moment she greeted me, she was warm, friendly, and genuinely interested in helping me find what I needed. I mentioned I was looking for new makeup for an upcoming trip, and Jeri went above and beyond. She gave me excellent recommendations, helped me put together the perfect combinations, and even taught me a few things that I'll definitely carry into my makeup routine moving forward. What stood out most was her patience and professionalism. Even in such a busy store, while working alone, she managed multiple customers flawlessly and with ease. It was honestly impressive and beautiful to watch her handle everything so smoothly without ever making anyone feel rushed. On top of that, she made sure to tell me about current promotions, which helped me save tremendously. I ended up purchasing all of her recommendations and couldn't be happier. Jeri made my shopping experience exceptional, and I will absolutely return to see her again for future purchases. Highly recommend! RR (Aruba lady)

    I want to say I used to LOVE this Macy's. Shopping for clothes as a plus-sized woman has always…read morebeen difficult and this Macy's always had good quality and fashionable finds. I don't know what has happened over the course of the summer but they have shrunk the department in half and a lot of the better quality items from Donna Karan and Calvin Klein have disappeared. This is extremely aggravating since I have always counter ok the location for my work wear and casual finds and have shopped with their personal shoppers many times. Americans are still getting bigger despite ozempic and are here to stay. Nordstrom has already done away with their plus size section in store and Macy's was one of the few places left to shop in person. It is very disappointing to see this happening and very fat phobic of Macy's.

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    Macy's
    Macy's
    Macy's

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    Cockpit USA - Come visit our NYC showroom!
 Open Mon-Fri 10am-5pm EST.

    Cockpit USA

    4.0(46 reviews)
    0.7 mi•Midtown West
    •$$$
    Locally owned & operated
    Boutique

    Excellent experience at Cockpit USA!…read more I visited the showroom looking for a B-3 jacket, and the experience was outstanding. A special thank you to Stephanie, who provided exceptional customer service. She was welcoming, knowledgeable, and patient, taking the time to explain the different B-3 models and helping me find the perfect fit without any pressure. The quality of the jackets is exceptional, and Stephanie's professionalism and kindness made the visit truly memorable. If you're in New York and looking for an authentic B-3 flight jacket, I highly recommend Cockpit USA. Ask for Stephanie--you'll be in the best hands!

    I had an excellent in-person shopping experience at the Cockpit USA NYC Showroom purchasing the…read moreR.A.F. Sheepskin Bomber Jacket Z2109. The jacket itself is outstanding--beautifully made and built with real attention to quality. Stephanie made the experience even better. She was highly knowledgeable, patient, professional, and genuinely helpful throughout the process. Buying a jacket like this in-person was important, and she made sure the fit, feel, and overall purchase experience were exactly right. Cockpit USA has a showroom experience that matches the quality of its products. If you are considering one of their aviation jackets, I highly recommend visiting in person. Be sure to schedule an appointment a few days in advance. This was a first-class experience from start to finish.

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    Cockpit USA
    Cockpit USA
    Cockpit USA

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    UNIQLO - womenscloth - Updated October 2026

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