Terrible service dept. $956 to change a door latch. The dealbreaker for me was no return calls or…read moretxts. They had my car for 3 days and only when i called mid day on the 3rd day to tell them i was enroute to pick up my car to take it elsewhere did they rush to get my car in the bay to work on it, making me wait even longer. I will never return!

My son's Accura was overdue for maintenance and I brought it to Mile High Accura where I met…read moreService Advisor Leo Falcam. Leo was very friendly, welcoming and helpful in checking me in, and he kept me well informed about progress on the visit as the various services were performed. He patiently went over the checklist of services in detail and recommended a couple of things to enhance the visit. I felt no pressure whatsoever throughout this visit. Leo is a great credit to the Mile High Accura Service Department. Ask for Leo!

My wife and I were treated with the utmost respect by Colleen Tinker and the Auto Search team. We…read morenever felt pressured and we winded up getting the car of our dreams! The whole staff was extremely friendly, and the whole time we were there, it had a family-first atmosphere. Please give them a chance to earn your business. You will not be disappointed!

"Most stress free car buying experience I have had!"…read more Both by in-laws and my brother in-law have purchased vehicles from Phil and have had fantastic experiences. My wife and I were looking for Suburban to cater to our 3 growing boys and Phil drove us to a lot where we could check some out. We didn't find some that day but Phil took it upon himself to go back to the lot later that week as their were more cars that were being shipped in. Based off the feedback he got from us he was able to select a Suburban that was absolutely perfect for our family at a very fair price. Overall Phil was fantastic and my wife couldn't be more happier ( happy wife-happy life ). I look forward to doing business with Phil again in the near future! Joey Flores

Amazing experience. They are very nice. I'm more than happy with my new car! Best deal in the…read moremarket Thank you so much Tina. Was a pleasure working with you! Oh and I asked her for a discount and I got 500$ off.

Awesome experience! We haven't used a dealer in close to 20 years after multiple bad experiences…read more However, we reviewed this one, found great reviews, all cars had carfaxes, they were upfront with prior work and how they buy their cars from rust free states. We scheduled a test drive and one small item was found in the car that they had fixed immediately. Took it to our mechanic and everything checked out 100%! Family business and honest folks. We'd highly recommend and would buy here again. Extremely fair prices.

In late summer I was interested in a 2022 Tiguan that they had for sale for a decent price. I…read moredrove down to this store at an agreed meeting time. When I showed up and found the car in the lot I found it was full of hail damage. Neither the listing or DJ told me about this. The rear cargo area also had old parts from a previous service repair (that was never removed, I took it home with me). After figuring out a deal that they agreed to repair some of the more obvious damage. I was left at the VW store waiting on finance. During the finance process I was asked if I wanted aftermarket warranty, which I declined. As I went to sign on the iPad I found that the pop up covers up what I was agreeing to. I close it and found that Key coverage and GPS location service was selected. I had already stated to DJ I did not want the GPS service. They said it already in the car, implying that there was nothing they could do. It can be removed and I do not want it. But in finance it was on the deal. I had to remind everyone again that I did not want that. Finally everything was off the deal and I was just paying for the car. Eventually, when I wanted the hail damage repaired, DJ told me that the were "weeks out" and I can get a quote from someone local to me and have Tynan pay them. After I sent them the quote from someone I found locally ($1500), they asked If I could have them match "their guys" price($1200). I declined to ask some business owner that I have no relationship with to lower his price. Eventually we agreed on Dec 13th for the hail repair. We dropped of the vehicle around 6:30pm on Thursday night. Their shop does no have a night drop box with envelopes, you just throw your key through a whole in the door. Also, the parking lot is block off so your vehicle is parked on the street. DJ told me when we agreed on the Dec 13th that the repairs will take one day. I heard nothing from them until 4:00pm that the car will be one the following day. We had plans that we needed the vehicle for Saturday morning (Dec 14th). I could not get a clear reason the vehicle wasn't completed or if it was even work on. We have to move around things for Saturday and was finally contacted by DJ at 2:30pm that the vehicle would be ready in 30 min. My wife picked up the vehicle and we found that some dent were not repaired. DJ said, "they are something other then hail". The we owe that we all signed states "repair hail and other dents on hood as well as driver's side front and rear panels". Saying that is something "other then hail" is extremely frustrating and dishonest. They did not repair the vehicle as they said they would and cannot be trusted. I'm not sure if is lack of ability or they just don't care but DJ and others at this store and Tynan are extremely difficult to deal with. I do not regret buying this Tiguan but I do regret buying from Tynan. I have worked at several dealerships throughout my career and it isn't hard to be honest, caring and do what you agree to, while still making money. After Tynan, DJ and Troy were paid they did not make any effort to make it right.

We've purchased two cars now through Tynan's Preowned Superstore and really appreciate the service…read moreof their team. During our most recent purchase we worked with Robert G, DJ, Tom and Mark. Each of their team members made us feel like we are part of their family and went out of their way to help us. It's easy to see why Tynan's has been a part of the Denver car scene for generations. Many thanks to the Tynan team. My wife loves her new CX5

Mile High Honda service department continues to provide fast and efficient service for your…read morevehicle. I had to bring my car in for a computer update. They got me in quickly and delivered my car back to me sooner than promised. They also provide text updates while you are there so you know exactly what is going on with your car. Thanks MHH

This is the worst dealership ever worst experience they had us waiting for two hours and had the…read moreaudacity to assume that we were with another family because of our race when we just wanted to purchase a vehicle never again going back they don't deserve to be a dealership if they don't want to do anything there.

Working with Macy at H M Brown was the best car-buying experience I've ever had…read more I found a few cars I liked on the site, and Macy brought them all to my house for test drives. I handled the financing from home too--filled out a quick form online and heard back within hours with a rate lower than anything I'd found shopping around myself. Once we found the car I wanted (a 2024 Mazda in perfect condition), wrapping everything up was incredibly easy. No hidden fees like you get at other dealers. The only time I had to visit their location was to pick up my car and sign a couple papers. This was my first time buying from H M Brown, but now I'm a customer for life.

Extremely disappointing experience with HM Brown Automotive…read more I was purchasing a vehicle through another dealership that had confirmed the vehicle was available in HM Brown's inventory. HM Brown was aware that the other dealership had a buyer for the vehicle and was proceeding with the sale. The next day, when the dealership contacted HM Brown to arrange transportation, they were told that HM Brown had sold the vehicle to someone else. To be clear, this wasn't simply a situation where a vehicle happened to sell before we could buy it. HM Brown knew there was an active transaction involving the vehicle and another dealership, yet chose to sell it out from under that transaction. I understand that dealerships want to sell vehicles, but I also expect businesses to operate with integrity and honor their commitments. This experience made it very clear that I could not trust HM Brown Automotive to do so. I would not recommend this dealership, and based on this experience, I would be very hesitant to do business with them in the future.

Set aside the morning and afternoon for an oil change on my pre-paid maintenance plan. When I…read morearrived I was told my plan had expired and was no longer valid. It would have been nice to have been told that there was an expiration when I purchased it since I don't drive my Dodge that much I never would have purchased an oil change plan with a short expiration period. Don't use this dealership for anything. If they are willing to cheat on such a small item imagine how they would be willing to screw you at every opportunity.

Tried, I said tried, to get a service appt. Wanted to get an estimate from an advisor, scheduler…read moresaid I could not speak with one, she had to schedule an appointment. She said an advisor would call me, never happened. She would not connect we with anyone and copped an attitude. Will NOT go there.

Bottom line pricing and non-pressuring sales team was a real positive. I will be a returning…read morecustomer.

Honestly 1 star is generous with how it went for me there. First I checked into my appointment set…read morefor me at 5:50, I didn't get "helped" until 6:30. Then the salesman Marco seemed less than interested to help us, was not very knowledgeable of the car and seemed to not far during the test drive. He then talked down to me, my mom, and sisters during the application process for the loan. Wouldn't answer any questions clearly. Then he talked down to and was a misogynistic asshole to her when she asked him a simple question saying "the lady go somewhere else". The manager when we spoke is the only reason this gets 1 star. Gary was very nice and helpful. Otherwise this place is slow, Marco (coming from someone who has worked in sales and customer service before) was awful. Overall pretty poor experience.

After long weeks of looking around to find the best deal and car, I found CTS Auto…read more Very great full to Robert for the help, He is such a genuine caring person, he listened to my needs and took the time to find the best vehicle for me. Made the experience way enjoyable than many other dealers I encountered with. Very much appreciated.

Best Car Buying Experience Ever!!…read more I recently bought the most beautiful SUV from this dealership, and let me just say--it was hands down the best car-buying experience I've ever had. From start to finish, Eric and Jud the Stud were patient, flexible, and incredibly welcoming. They made what is usually a stressful process feel like I was just hanging out with friends. No pressure, no attitude--just genuine hospitality and support. They thoroughly walked me through everything, answered all my questions with care, and even waited patiently while I sorted out my insurance. That kind of thoughtfulness is rare. Eric and Jud are the kind of people who treat you like a human, not a transaction. By the end of it, I left with a huge smile, a stunning Jeep, and hugs--yes, we actually hugged. It was that kind of warm, feel-good environment. If you're in the market for a vehicle, I'd recommend this dealership to absolutely anyone--even a stranger walking by on the street. Truly top-tier service from truly amazing people.

I bought a vehicle from A1 a number of years ago. Recently, I got a flat tire. When I went to…read morechange my flat the spare did not fit. I resolved the situation myself. When I called to tell the owner of A1 what had happened he was condescending and could not understand why I would call him or what in the world he could do about it. Just to clarify, I was not demanding anything. The one star has everything to do with the way I was talked too. Also, I thought it was weird that they offer gift cards for good reviews on review sites.

Thank You Auto Sales ! We Went in walking and out driving in a car perfect for our family ! Pedro…read morewas our sales Rep and he was EXCELENTE!!! I recommend this dealership to everyone !